TELEMATICS SYSTEM(w/ Telematics Transceiver for G-BOOK) Telematics Transceiver Malfunction

WIRING DIAGRAM

B002HY2E01

CAUTION / NOTICE / HINT

Note


  • Depending on the parts that are replaced during vehicle inspection or maintenance, performing initialization, registration or calibration may be needed. Refer to Precaution for G-BOOK

    Click here

  • When replacing the telematics transceiver, make sure to replace it with a new one.

  • When replacing the radio receiver assembly or navigation ECU, always replace it with a new one.

    If a radio receiver assembly or navigation ECU which was installed to another vehicle is used, the following may occur:


    • A communication malfunction DTC may be stored.

    • The radio receiver assembly or navigation ECU may not operate normally.

PROCEDURE


  1. MOVE VEHICLE


    1. If the vehicle is outside the communication service area, move the vehicle into a communication service area, wait for a while and perform the operation again.

      Result
      Proceed to
      NEXT

    NEXT
  2. CHECK DTC OUTPUT


    1. Clear the DTCs.

      Click here


      Body Electrical > Navigation System > Clear DTCs
    2. Recheck for DTCs and check if the same DTC is output again.

      Click here


      Body Electrical > Navigation System > Trouble Codes
      Result
      Result Proceed to
      No DTCs are output. A
      DTCs are output. B

    B
    A
  3. PERFORM DCM CHECK


    1. DCM Check


      1. Enter diagnostic mode.

        Click here

      2. Select "Failure Diagnosis" on the "Service Menu" screen.

        B002I6L
      3. Select "MEU Check" from the "Failure Diagnosis" screen.

        B002IC8
      4. Select "DCM Check" from the "MEU Diagnosis" screen.

        B002HVQ
      5. Select "DCM Check" to perform the DCM Check.

        B002KWF
        Result
        Result Proceed to
        DCM Check cannot be performed. A
        "OK" is displayed for the result of DCM Check.
        "OFF LINE" is displayed for the result of DCM Check. B
        "No Service" is displayed for the result of DCM Check. C
        "NO CARRIER" is displayed for the result of DCM Check. D
        "RESTRICTION" is displayed for the result of DCM Check. E
        "NO ANT" is displayed for the result of DCM Check. F
        "ERROR" is displayed for the result of DCM Check. G
        "PLL NG" is displayed for the result of DCM Check. H
        "TIME OUT" is displayed for the result of DCM Check. I

        Tech Tips

        If the vehicle is moved while the screen is displayed, select "Back" to renew the result.


    B
    C
    D
    E
    F
    G
    H
    I
    A
  4. CONTACT G-BOOK SUPPORT CENTER


    1. Check the contract flag.


      1. Enter diagnostic mode.

        Click here

      2. Select "Service Information" on the "Service Menu" screen.

        B002IW8
      3. Select "MEU Information" from the "Service Information" screen.

        B002ICT
      4. Select "G-BOOK Info for Contract" on the "MEU Information" screen.

        B002ID7
      5. Check the flag information item.

        B002K8A
    2. B002I8K

      Check the device information.


      1. Select "DCM Information" on the "MEU Information" screen.

      2. Check the following items on the "DCM Information" screen.

        B002KD2
        Item Content
        Tel No Check if the telematics transceiver phone number is displayed. If the number is displayed, record it.
        DCM Serial Record the telematics transceiver serial number.
    3. Contact the G-BOOK support center.


      1. Contact the G-BOOK support center and inform them of the following:


        • Phenomenon: Communication has been initialized but communication is not possible.

        • Flag information

        • Telephone number (Tel No): Not displayed / Displayed number

        • Serial number (DCM Serial): Displayed number

        • VIN

        Tech Tips

        The G-BOOK support center will perform an investigation and provide the results.

      2. Check for problem symptoms after receiving a call from the G-BOOK support center.

      Result
      Result Proceed to
      System returns to normal. A
      Problem symptom recurs. B

    A
    B
  5. CHECK HARNESS AND CONNECTOR (TELEMATICS TRANSCEIVER - BATTERY AND BODY GROUND)


    1. B002JDFC03
      *a

      Front view of wire harness connector

      (to Telematics Transceiver)

      Disconnect the telematics transceiver connector.

    2. Measure the resistance according to the value(s) in the table below.

      Standard Resistance
      Tester Connection Condition Specified Condition
      I40-4 (E) - Body ground Always Below 1 Ω
    3. Measure the voltage according to the value(s) in the table below.

      Standard Voltage
      Tester Connection Condition Specified Condition
      I40-1 (+B) - Body ground Power switch off 11 to 14 V
      I40-8 (ACC) - Body ground Power switch on (ACC) 11 to 14 V
      I40-7 (IG2) - Body ground Power switch on (IG) 11 to 14 V
      Result
      Proceed to
      OK
      NG

    NG
    OK
  6. CHECK HARNESS AND CONNECTOR (RADIO RECEIVER ASSEMBLY - DCM [TELEMATICS TRANSCEIVER])


    1. Disconnect the I154 radio receiver assembly connector.

    2. Disconnect the I100 telematics transceiver connector.

    3. Measure the resistance according to the value(s) in the table below.

      Standard Resistance
      Tester Connection Condition Specified Condition
      I154-10 (USBV) - I100-4 (USBV) Always Below 1 Ω
      I154-11 (USBG) - I100-2 (USBG) Always Below 1 Ω
      I154-10 (USBV) - Body ground Always 10 kΩ or higher
      I154-11 (USBG) - Body ground Always 10 kΩ or higher
      Result
      Proceed to
      OK
      NG

    NG
    OK
  7. CHECK RADIO RECEIVER ASSEMBLY (USBV, USBG)


    1. Disconnect the DCM (telematics transceiver) connector.

    2. B002HOOC05
      *a

      Front view of wire harness connector

      (to Telematics Transceiver)

      Measure the resistance according to the value(s) in the table below.

      Standard Resistance
      Tester Connection Condition Specified Condition
      I100-2 (USBG) - Body ground Always Below 1 Ω
    3. Measure the voltage according to the value(s) in the table below.

      Standard Voltage
      Tester Connection Switch Condition Specified Condition
      I100-4 (USBV) - I100-2 (USBG) Power switch on (ACC) 4.75 to 5.25 V
      Result
      Proceed to
      OK
      NG

    NG
    OK
  8. CHECK HARNESS AND CONNECTOR (TELEMATICS TRANSCEIVER - NAVIGATION ECU)


    1. B002IW4C05
      *a

      Front view of wire harness connector

      (to Telematics Transceiver)

      *b

      Front view of wire harness connector

      (to Navigation ECU)

      Disconnect the I100 telematics transceiver connector.

    2. Disconnect the I175 navigation ECU connector.

    3. Measure the resistance according to the value(s) in the table below.

      Standard Resistance
      Tester Connection Condition Specified Condition
      I100-1-1 (USB-) - I175-2 (USB-) Always Below 1 Ω
      I100-1-2 (USB+) - I175-1 (USB+) Always Below 1 Ω
      I100-1-3 (USBS) - I175-3 (USBS) Always Below 1 Ω
      I100-1-1 (USB-) - Body ground Always 10 kΩ or higher
      I100-1-2 (USB+) - Body ground Always 10 kΩ or higher
      I100-1-3 (USBS) - Body ground Always 10 kΩ or higher
      Result
      Proceed to
      OK
      NG

    NG
    OK
  9. CHECK RECEPTION LEVEL


    1. B002HK3E01
      *1 poor
      *2 good

      Check the reception level.


      1. Check the reception level of the telematics transceiver.

        Tech Tips


        • Check if the reception level is significantly lower by comparing it to a China Telecom cellular phone.

        • If there is no China Telecom cellular phone available, move the vehicle to a location where the reception level indicator shows 3 bars or more.

        • If a problem occurred because the G-BOOK contract has not been completed, proceed to the contract procedure and check the telematics transceiver reception level on the screen during the contract procedure.

      Result
      Result Proceed to

      • The reception level is not lower than a China Telecom cellular phone.

      • 3 or more bars are displayed for the reception level.

      A

      • The reception level is lower than a China Telecom cellular phone.

      • Cannot reach 3 or more bars for the reception level even after moving the vehicle.

      B

    A
    B
  10. INSPECT ROOF ANTENNA ASSEMBLY


    1. B002J4YC05
      *a Roof Antenna Assembly

      Remove the roof antenna assembly.

      Click here

    2. Measure the resistance according to the value(s) in the table below.

      Standard Resistance
      Tester Connection Condition Specified Condition
      2 - 2a Always 4 to 11 kΩ
      Result
      Proceed to
      OK
      NG

    NG
    OK
  11. INSPECT NO. 4 ANTENNA CORD SUB-ASSEMBLY


    1. B002JF9C01
      *a

      Front view of wire harness connector

      (to Roof Antenna Assembly)

      *b

      Front view of wire harness connector

      (to No. 2 Antenna Cord Sub-assembly)

      Disconnect the antenna connector from the roof antenna assembly connector.

    2. Disconnect the antenna connector from the No. 2 antenna cord sub-assembly connector.

    3. Measure the resistance according to the value(s) in the table below.

      Standard Resistance
      Tester Connection Condition Specified Condition
      A-2 - B-1 Always Below 1 Ω
      A-2a - B-1a Always Below 1 Ω
      A-2 - Body ground Always 10 kΩ or higher
      A-2a - Body ground Always 10 kΩ or higher
      Result
      Proceed to
      OK
      NG

    NG
    OK
  12. INSPECT NO. 2 ANTENNA CORD SUB-ASSEMBLY


    1. B002JGUC01
      *a

      Front view of wire harness connector

      (to No. 4 Antenna Cord Sub-assembly)

      *b

      Front view of wire harness connector

      (to No. 1 Antenna Cord Sub-assembly)

      Disconnect the antenna connector from the No. 4 antenna cord sub-assembly connector.

    2. Disconnect the antenna connector from the No. 1 antenna cord sub-assembly connector.

    3. Measure the resistance according to the value(s) in the table below.

      Standard Resistance
      Tester Connection Condition Specified Condition
      B-1 - C-2 Always Below 1 Ω
      B-1a - C-2a Always Below 1 Ω
      B-1 - Body ground Always 10 kΩ or higher
      B-1a - Body ground Always 10 kΩ or higher
      Result
      Proceed to
      OK
      NG

    NG
    OK
  13. INSPECT NO. 1 ANTENNA CORD SUB-ASSEMBLY


    1. B002KS5C01
      *a

      Front view of wire harness connector

      (to No. 2 Antenna Cord Sub-assembly)

      *b

      Front view of wire harness connector

      (to Telematics Transceiver)

      Disconnect the antenna connector from the No. 2 antenna cord sub-assembly connector.

    2. Disconnect the antenna connector from the telematics transceiver connector.

    3. Measure the resistance according to the value(s) in the table below.

      Standard Resistance
      Tester Connection Condition Specified Condition
      C-2 - D-1 Always Below 1 Ω
      C-2a - D-1a Always Below 1 Ω
      C-2 - Body ground Always 10 kΩ or higher
      C-2a - Body ground Always 10 kΩ or higher
      Result
      Proceed to
      OK
      NG

    NG
    OK
  14. CHECK TELEMATICS TRANSCEIVER


    1. Replace the telematics transceiver with a new one and check if the same problem occurs again.

      Click here

      OK
      Same problem does not occur.
      Result
      Proceed to
      OK
      NG

    OK
    NG
  15. CHECK CONTRACT FLAG


    1. Check the contract flag.


      1. Enter diagnostic mode.

        Click here

      2. Select "Service Information" on the "Service Menu" screen.

        B002IW8
      3. Select "MEU Information" from the "Service Information" screen.

        B002ICT
      4. Select "G-BOOK Info for Contract" on the "MEU Information" screen.

        B002ID7
      5. Check if the flag information indicates "1" as shown in the illustration.

        B002K8AC02
        *a Cell to be Checked
      6. Turn the engine switch off and then on (ACC).

      7. Check again if the flag information indicates "1" as shown in the illustration.

    2. Recheck the problem symptom.


      1. Select G-BOOK.com and perform the contract procedure again.

        Click here

      2. Check for the problem symptom.

      Result
      Result Proceed to
      Contract flag indicates "1" and the system returns to normal. A
      Contract flag indicates "1" but the problem symptom recurs. B
      Contract flag does not indicate "1" and the problem symptom recurs. C

    A
    B
    C
  16. CHECK PROBLEM SYMPTOM (POWER SWITCH OFF AND ON [ACC])


    1. Check for the problem symptom.


      1. Turn the power switch off and then on (ACC).

      2. Check if the problem symptom recurs.

        Result
        Result Proceed to
        System returns to normal. A
        System does not return to normal. B

    A
    B
  17. CHECK HARNESS AND CONNECTOR (TELEMATICS TRANSCEIVER POWER SOURCE)

    B002JEFC22
    *a Front view of wire harness connector (to Telematics Transceiver)

    1. Disconnect the telematics transceiver connector.

    2. Measure the resistance according to the value(s) in the table below.

      Standard Resistance
      Tester Connection Condition Specified Condition
      I40-4 (E) - Body ground Always Below 1 Ω
    3. Measure the voltage according to the value(s) in the table below.

      Standard Voltage
      Tester Connection Switch Condition Specified Condition
      I40-1 (+B) - I40-4 (E) Power switch off 11 to 14 V
      I40-8 (ACC) - I40-4 (E) Power switch on (ACC) 11 to 14 V
      I40-7 (IG2) - I40-4 (E) Power switch on (IG) 11 to 14 V
      Result
      Proceed to
      OK
      NG

    OK
    NG