BACK DOOR CLOSER SYSTEM HOW TO PROCEED WITH TROUBLESHOOTING

DTC Code DTC Name
HOW TO PROCEED WITH TROUBLESHOOTING

CAUTION / NOTICE / HINT

Tech Tips


  • The back door closer system troubleshooting procedure is based on the premise that the power back door system is operating normally. Check the power back door system first before troubleshooting the back door closer system.

    Click here

  • Use the following procedure to troubleshoot the back door closer system.

  • *: Use the GTS.

PROCEDURE


  1. VEHICLE BROUGHT TO WORKSHOP

    Result
    Proceed to
    NEXT

    NEXT

  2. INSPECT BATTERY VOLTAGE


    1. Measure the battery voltage with the ignition switch off.

      Standard voltage
      11 to 14 V

      If the voltage is below 11 V, replace or recharge the battery before proceeding to the next step.

      Result
      Proceed to
      NEXT

    NEXT

  3. CHECK COMMUNICATION FUNCTION OF CAN COMMUNICATION SYSTEM*


    1. Use the GTS to check if the CAN communication system is functioning normally.

      for LHD: Click here

      for RHD: Click here

      Result
      Proceed to
      CAN DTC is not output
      CAN DTC is output (for LHD)
      CAN DTC is output (for RHD)

    CAN DTC is output (for LHD)

    GO TO CAN COMMUNICATION SYSTEM Click here

    CAN DTC is output (for RHD)

    GO TO CAN COMMUNICATION SYSTEM Click here

    CAN DTC is not output

  4. CHECK FOR DTC*


    1. Check for DTCs.

      Click here


      Body Electrical > Back Door > Trouble Codes

    2. Clear the DTCs.

      Click here


      Body Electrical > Back Door > Clear DTCs

    3. Recheck for DTCs.

      Click here


      Body Electrical > Back Door > Trouble Codes
      Result
      Proceed to
      DTC is not output
      DTC is output

    DTC is output

    GO TO DIAGNOSTIC TROUBLE CODE CHART Click here

    DTC is not output

  5. PROBLEM SYMPTOMS TABLE


    1. Refer to Problem Symptoms Table.

      Click here

      Result
      Proceed to
      Fault is not listed in Problem Symptoms Table
      Fault is listed in Problem Symptoms Table

    Fault is listed in Problem Symptoms Table

    ADJUST, REPAIR OR REPLACE IN ACCORDANCE WITH PROBLEM SYMPTOMS TABLE

    Fault is not listed in Problem Symptoms Table

  6. OVERALL ANALYSIS AND TROUBLESHOOTING*


    1. Operation Check

      Click here

    2. Terminals of ECU

      Click here

    3. Data List / Active Test

      Click here

      Result
      Proceed to
      NEXT

    NEXT

  7. ADJUST, REPAIR OR REPLACE

    Result
    Proceed to
    NEXT

    NEXT

  8. CONFIRMATION TEST

    Result
    Proceed to
    NEXT

    NEXT

    END