AUDIO AND VISUAL SYSTEM Disc cannot be Inserted or is Ejected Right After Insertion

PROCEDURE

1. CHECK IF A PROPER DISC IS INSERTED

   
   

   1. Make sure that the disc is an audio disc or a disc with an MP3, WMA or AAC file, and that it is not deformed, flawed, stained, deteriorated or otherwise defective.

      OK
      Disc is normal.

      Tech Tips

      
      

      • Translucent or uniquely-shaped discs cannot be played.

      • CDs and DVDs with adhesive paper labels should not be played.

      • Commercial audio CDs and DVDs can be played.

      • CD-DA files on CD-ROMs, CD-Rs and CD-RWs can be played.

      • MP3, WMA and AAC files on CD-ROMs, CD-Rs and CD-RWs can be played.

      • For details on playable CDs and DVDs, refer to the Owner's Manual.

   
   

   NG

   CHANGE DISC

   OK

2. CHECK THAT DISC IS INSERTED PROPERLY

   
   

   1. Check if the disc is inserted upside down.

      OK
      Disc is properly inserted.

   
   

   NG

   INSERT DISC PROPERLY

   OK

3. CLEAN DISC AND RECHECK

   
   

   1. 

      Disc cleaning

      
      

      1. If dirt is on the disc surface, wipe it clean with a soft cloth from the inside to the outside in a radial direction.

         OK
         Malfunction disappears.

         Note

         Do not use a conventional record cleaner or anti-static preservative.

   
   

   OK

   END (DISC WAS DIRTY)

   NG

4. REPLACE DISC AND RECHECK

   
   

   1. Replace the disc with a known good one and check that the malfunction disappears.

      OK
      Malfunction disappears.

   
   

   OK

   END (DISC WAS FAULTY)

   NG

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