AUDIO AND VISUAL SYSTEM(w/ Navigation System) HOW TO PROCEED WITH TROUBLESHOOTING

DTC Code DTC Name
HOW TO PROCEED WITH TROUBLESHOOTING

CAUTION / NOTICE / HINT

Tech Tips


  • Use the following procedure to troubleshoot the audio and visual system.

  • *: Use the intelligent tester.

PROCEDURE


  1. VEHICLE BROUGHT TO WORKSHOP

    Result
    Proceed to
    NEXT

    NEXT

  2. INSPECT BATTERY VOLTAGE


    1. Measure the battery voltage with the engine switch off.

      Standard voltage
      11 to 14 V

      If the voltage is below 11 V, recharge or replace the battery before proceeding to the next step.

      Result
      Proceed to
      NEXT

    NEXT

  3. DIAGNOSTIC QUESTIONING AND SYMPTOM CONFIRMATION


    1. Ask the customer about symptoms and confirm malfunctions.

      Result
      Result Proceed to
      Other symptoms occurred. A
      The screen displays nothing. B

    B

    GO TO STEP 6 Click here

    A

  4. OPERATION CHECK


    1. Refer to Check System Normal Condition .

      Click here

      Result
      Result Proceed to
      Symptom is not normal operation. A
      Symptom is normal operation. B

    B

    SYMPTOM IS NORMAL OPERATION

    A

  5. CHECK CAN COMMUNICATION SYSTEM*


    1. Check for DTC output.

      Click here

      Result
      Result Proceed to
      CAN DTCs are not output. A
      CAN DTCs are output (for LHD). B
      CAN DTCs are output (for RHD). C

    B

    GO TO CAN COMMUNICATION SYSTEM Click here

    C

    GO TO CAN COMMUNICATION SYSTEM Click here

    A

  6. CHECK FOR DTC*


    1. Refer to DTC Check/Clear.

      Click here

      Result
      Result Proceed to
      DTCs are output. A
      DTCs are not output.(The multi-display assembly displays content.) B
      DTCs are not output.(The multi-display assembly does not display anything.) C

      Tech Tips

      If more information is needed, perform a check using the "System Check Mode" screen after checking for DTCs using the intelligent tester.


    B

    GO TO STEP 10 Click here

    C

    GO TO STEP 11 Click here

    A

  7. CLEAR DTC*


    1. Refer to DTC Check/Clear.

      Click here

      Tech Tips

      The present DTCs may not indicate actual malfunctions depending on the vehicle operating conditions.

      Result
      Proceed to
      NEXT

    NEXT

  8. RECHECK FOR DTC*


    1. Refer to DTC Check/Clear.

      Click here

      Result
      Result Proceed to
      DTCs are output. A
      DTCs are not output. B

      Tech Tips


      • Even if the malfunction symptom is not confirmed, check for DTCs. This is because the system stores history DTCs.

      • If more information is needed, perform a recheck using the "System Check Mode" screen after rechecking for DTCs using the intelligent teste.

      • Check the DTCs and inspect the area that the code indicates.


    B

    CHECK HARD DISK DRIVE Click here

    A

  9. DIAGNOSTIC TROUBLE CODE CHART


    1. Find the output code in Diagnostic Trouble Code Chart.

      Click here

      Note


      • The audio and visual system (w/ Navigation System) outputs DTCs for the following system.

      • When DTCs other than those in Diagnostic Trouble Code Chart for the audio and visual system (w/ Navigation System) are output, refer to Diagnostic Trouble Code Chart for the relevant system.

      • Refer to Navigation System.

        Click here

      • Refer to Navigation System.

        Click here

      Result
      Result Proceed to
      DTCs for the audio and visual system are output. A
      DTCs for the navigation system are output. B
      DTCs for the rear seat entertainment system are output. C

    A

    GO TO STEP 13 Click here

    B

    GO TO NAVIGATION SYSTEM Click here

    C

    GO TO REAR SEAT ENTERTAINMENT SYSTEM Click here

  10. CHECK HARD DISK DRIVE


    1. Enter the "Failure Diagnosis" screen. Refer to Check Hard Disk Drive in Operation Check.

      Click here

      OK
      "OK" is displayed.
      Result
      Proceed to
      OK
      NG

    NG

    REPLACE HARD DISC

    OK

  11. PROBLEM SYMPTOMS TABLE


    1. Refer to Problem Symptoms Table.

      Click here

      Result
      Result Proceed to
      Fault is not listed in Problem Symptoms Table. A
      Fault is listed in Problem Symptoms Table. B

      Tech Tips

      If the symptom does not recur and no DTCs are output, attempt to reproduce the symptoms.

      Click here


    B

    ADJUST, REPAIR OR REPLACE IN ACCORDANCE WITH PROBLEM SYMPTOMS TABLE

    A

  12. PERFORM TROUBLESHOOTING BASED ON MALFUNCTION SYMPTOM


    1. Refer to Terminals of ECU.

      Click here

      Result
      Proceed to
      NEXT

    NEXT

  13. CHECK CIRCUIT


    1. Adjust, repair or replace as necessary.

      Result
      Proceed to
      NEXT

    NEXT

  14. RECHECK FOR DIAGNOSTIC TROUBLE CODE

    Tech Tips

    After clearing DTCs, recheck for DTCs.

    Result
    Proceed to
    NEXT

    NEXT

  15. PERFORM CONFIRMATION TEST

    Result
    Proceed to
    NEXT

    NEXT

    END