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AUDIO AND VISUAL SYSTEM Miracast cannot be started

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DTC Code DTC Name
  Miracast cannot be started
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CAUTION / NOTICE / HINT

Note:

When replacing the radio receiver assembly, always replace it with a new one.

If a radio receiver assembly which was installed to another vehicle is used, the following may occur:


  • A communication malfunction DTC may be stored.

  • The radio receiver assembly may not operate normally.

Tip:

Depending on the parts that are replaced during vehicle inspection or maintenance, performing initialization, registration or calibration may be needed. Refer to Precaution for Audio and Visual System.

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PROCEDURE


  1. Click here

    CHECK DEVICE


    1. Check whether the customer's device supports "Miracast" functionality.

      Tip:

      For supported devices,Click here

      Result
      Result Proceed to
      The customer's device supports "Miracast" functionality A
      The customer's device does not support "Miracast" functionality B

    • AClick here
    • B

      CHECK USING ANOTHER "Miracast" COMPATIBLE DEVICE

  2. Click here

    CHECK DEVICE SETTINGS


    1. Check whether the "Miracast" functionality is set to "On" in the settings of the customer's device.

      Tip:

      • "Miracast" is normally set to "Off" by default. As a result, the setting must be manually changed to "On".

      • The operation method differs depending on the device. The name "Miracast" also refers to "Screen Mirroring" and "Media Output", etc.

      Result
      Result Proceed to
      "Miracast" functionality is set to "On" in the settings of the customer's device A
      "Miracast" functionality is not set to "On" in the settings of the customer's device B

    • AClick here
    • B

      CHECK AFTER TURNING "Miracast" FUNCTIONALITY TO "ON"

  3. Click here

    CHECK RADIO RECEIVER ASSEMBLY SETTINGS


    1. Check that the "Wi-Fi power" setting is "On" in the "Wi-Fi" settings on the multi-display.

    2. Check that the "Access to network" setting is "Off" in the "Wi-Fi" settings on the multi-display.*


      • *: w/ "Wi-Fi" (Station) Function

    3. Check that the "Bluetooth power" setting is "Off" on the multi-display.

      Tip:

      Bluetooth and "Miracast" and "Wi-Fi" use the same 2.4 GHz band radio waves. As a result, the connection may suffer from outages due to radio interference if connecting simultaneously.

      Result
      Proceed to
      NEXT

  4. Click here

    CHECK CONNECTION RESULT


    1. Check connection:


      1. Check the connection between the device and "Miracast" on the multi-display in the vehicle and on the device itself.

      2. Allow Miracast video to be streamed to the multi-display and wait for 15 seconds.

      3. Check that the smart phone screen is displayed on the multi-display.

      Tip:

      If the "Miracast" connection cannot be established even after checking, confirm the connection again.

      Result
      Result Proceed to
      Smartphone screen is displayed on the multi-display A
      "Miracast" connection cannot be established even after performing the above connection check twice B

  5. Click here

    CHECK USING ANOTHER DEVICE


    1. Check using another "Miracast" supported device.

      Result
      Result Proceed to
      Established connection with "Miracast" A
      Could not establish connection with "Miracast" B

    • A

      END (DEVICE IS DEFECTIVE)

    • B

      REPLACE RADIO RECEIVER ASSEMBLYClick here