AUDIO AND VISUAL SYSTEM(for 7 Inch Display) CD cannot be Inserted / Played or CD is Ejected Right After Insertion

CAUTION / NOTICE / HINT

Note


  • Depending on the parts that are replaced during vehicle inspection or maintenance, performing initialization, registration or calibration may be needed. Refer to Precaution for Audio and Visual System.

    Click here

  • When replacing the radio receiver assembly, always replace it with a new one. If a radio receiver assembly which was installed to another vehicle is used, the following may occur:


    • A communication malfunction DTC may be stored.

    • The radio receiver assembly may not operate normally.

PROCEDURE


  1. CHECK IF A PROPER CD IS INSERTED


    1. Make sure that the CD is an audio CD or a CD with an MP3, WMA or AAC file, and that it is not deformed, flawed, stained, deteriorated or otherwise defective.

      OK
      CD is normal.

      Tech Tips


      • Translucent or uniquely-shaped CDs cannot be played.

      • CDs with adhesive paper labels should not be played.

      • Commercial audio CDs can be played.

      • CD-DA files on CD-ROMs, CD-Rs and CD-RWs can be played.

      • MP3, WMA and AAC files on CD-ROMs, CD-Rs and CD-RWs can be played.

      • For details on playable CDs, refer to Owner's Manual.

      Result
      Proceed to
      OK
      NG

    NG

    END (CD IS FAULTY)

    OK

  2. CHECK THAT CD IS INSERTED PROPERLY


    1. Check if the CD is inserted upside down.

      OK
      CD is properly inserted.
      Result
      Proceed to
      OK
      NG

    NG

    SET CD PROPERLY

    OK

  3. CLEAN CD AND RECHECK


    1. B004GBA

      Disc cleaning


      1. If dirt is on the disc surface, wipe it clean with a soft cloth from the inside to the outside in a radial direction.

        OK
        Malfunction disappears.

        Note

        Do not use a conventional record cleaner or anti-static preservative.

      Result
      Proceed to
      OK
      NG

    OK

    END (CD WAS DIRTY)

    NG

  4. REPLACE CD AND RECHECK


    1. Replace the CD with a new or known good one and check that the malfunction disappears.

      OK
      Malfunction disappears.
      Result
      Proceed to
      OK
      NG

    OK

    END (CD WAS FAULTY)

    NG

    REPLACE RADIO RECEIVER ASSEMBLY Click here