DESCRIPTION
| Malfunction Condition | Main Trouble Area | Related Trouble Area |
|---|---|---|
|
(a) Injector malfunctions
(b) Abnormal common rail pressure
(c) Abnormal intake air volume
|
|
Tech Tips
Specified values in the following troubleshooting flowchart are for reference only. Variations in the Data List values may occur depending on the measuring conditions or the vehicle's age. Do not judge the vehicle to be normal even when the Data List values indicate a standard level. There are possibly some concealed factors causing the malfunction.
Check that the vehicle has not been modified in any way prior to the vehicle inspection.
This troubleshooting procedure checks for the cause of an obvious lack of engine power while the vehicle is being driven (such as the maximum speed being extremely low).
Faults and Symptoms of Common Rail Diesel Components
Engine Control
| Main fault | Decrease in performance (foreign matter is stuck) |
| Symptoms | Lack of power, black smoke |
| Data List | MAF |
|
Tech Tips The maximum fuel injection volume is controlled according to the output from the mass air flow meter. |
|
| Symptom: Main fault |
|
| Data List |
|
| Main fault |
|
| Symptoms | Lack of power (when vehicle starting, when heavy load) (Black smoke is not emitted when racing while vehicle stopped) |
| Data List | MAP (inside intake air pressure), Target Booster Pressure
|
| Main fault | Blockage |
| Symptoms | Lack of power (high engine speed, when heavy load) |
| Data List | MAP (inside intake air pressure), Target Booster Pressure When the accelerator is fully depressed, if MAP is 20 kPa lower than Target Booster Pressure for more than 5 seconds then a lack of power will be felt. |
| Main fault | Open circuit, glow plug relay fault |
| Symptoms | Difficult to start, rough idle, knocking, white smoke (when cold) |
| Data List | Check the glow plug indicator light |
| Diagnostic Point | Try to measure the resistance of the glow plug |
| Main fault | Damaged, seized up |
| Symptoms | Cannot crank, crank speed is low, strange noise |
| Main fault | Loss of compression |
| Data List | Engine Speed of Cyl#
Injection Feedback Val
|
Diesel Injection
| Main fault | - |
| Symptoms | Difficult to start, engine stalling, rough idle, lack of power |
| Data List | Fuel Press, Target Common Rail Pressure, Target Pump SCV Current
Tech Tips
|
| Diagnostic Trouble Code | Even if Fuel Press is less than Target Common Rail Pressure, a DTC will not be stored. |
| Main fault | Blockage |
| Symptoms | Difficult to start, engine stalling, rough idle, lack of power |
| Data List | Fuel Press, Target Common Rail Pressure
Tech Tips The fuel pressure changes at engine starting, but is approx. 25000 kPa at engine start after the engine is warmed up. |
| Diagnostic Trouble Code | Even if Fuel Press is less than Target Common Rail Pressure, a DTC will not be stored. |
| Main fault | Blockage |
| Symptoms | Rough idle, lack of power, black smoke, white smoke, knocking |
| Data List | Injection Feedback Val
|
| Main fault | Circuit fault: The fuel injector does not open. |
| Symptoms | Difficult to start, rough idle, lack of power, black smoke, white smoke, knocking |
| Data List | Same as fuel injector |
| Diagnostic Trouble Code | When the EDU has a fault, some DTCs may be stored. |
| Main fault | Open circuit, decrease in performance (foreign matter is stuck) |
| Symptoms | Difficult to start, rough idle, engine stall, lack of power |
| Data List | Fuel Press, Target Common Rail Pressure
|
| Diagnostic Code | When the fuel pressure sensor has a fault, some DTCs may be stored. |
| Main fault | - |
| Symptoms | Difficult to start, rough idle (especially when cold) |
Diesel EGR
| Main fault |
|
| Symptoms |
|
| Data List | Actual EGR Valve Pos., Target EGR Position
EGR Close Lrn. Val., EGR Close Lrn. Status
|
Diesel Throttle
| Main fault | Stuck, does not move smoothly |
| Symptoms |
|
| Data List |
|
Data List Related to Lack of Power
Engine Speed
MAP
MAF
Intake Air
Coolant Temp
Target Common Rail Pressure
Fuel Press
Target Pump SCV Current
Injection Feedback Val #1 (to #4)
Injection Volume
Actual Throttle Position
Target EGR Position
Actual EGR Valve Pos.
INSPECTION PROCEDURE
Explanation of Symptom
| Lack of Power | The power of the diesel engine is determined by the quantity of injected fuel and the quantity of intake air. The quantity of injected fuel is determined by the fuel pressure and the amount of time the injector is open for. Basically, the fuel pressure is controlled to reach the target fuel pressure. The throttle valve does not restrict air flow volume, so the manifold absolute pressure is almost the same as atmospheric pressure when idling. At more than approximately 1500 rpm, the turbo starts to operate causing the manifold absolute pressure to become higher than atmospheric pressure. The manifold absolute pressure is controlled to reach the Target Booster Pressure when accelerating the vehicle at full throttle. Also, when accelerating the vehicle at full throttle, the throttle is fully open and the EGR valve is fully closed, preserving the mass air flow. |
Note
After replacing the ECM, the new ECM needs registration Click here and initialization Click here.
After replacing the fuel supply pump, the ECM needs initialization Click here.
After replacing a fuel injector, the ECM needs registration Click here.
PROCEDURE
READ OUTPUT DTC (RELATING TO ENGINE)
Connect the intelligent tester to the DLC3.
Turn the ignition switch to ON and turn the tester on.
Enter the following menus: Powertrain / Engine and ECT / DTC.
Read pending DTCs.
| Result | Proceed to |
|---|---|
| No DTCs are output | A |
| Engine related DTCs are output | B |
| B |
|
GO TO DTC CHART |
| A |
|
TAKE SNAPSHOT DURING IDLING AND 4000 rpm
Connect the intelligent tester to the DLC3.
Start the engine and turn the tester on.
Enter the following menus: Powertrain / Engine and ECT / Data List / All Data.
With no load after the engine is warmed up, take a snapshot when idling and at 4000 rpm.
Tech Tips
A snapshot can be used to compare vehicle data from the time of the malfunction to normal data and is very useful for troubleshooting.
Graphs can be displayed by transferring the stored snapshot data from the tester to a PC. Intelligent Viewer must be installed on the PC.
The shift lever should be in neutral and the A/C switch and all accessory switches should be off.
| NEXT |
|
TAKE SNAPSHOT DURING LACK OF POWER
Connect the intelligent tester to the DLC3.
Start the engine and turn the tester on.
Enter the following menus: Powertrain / Engine and ECT / Data List / All Data.
Take a snapshot of the following Data List items with the intelligent tester during lack of power.
Tech Tips
A snapshot can be used to compare vehicle data from the time of the malfunction to normal data and is very useful for troubleshooting.
Graphs can be displayed by transferring the stored snapshot data from the tester to a PC. Intelligent Viewer must be installed on the PC.
Move the shift lever to 2nd gear and accelerate the vehicle with the accelerator pedal fully depressed (obey all laws and regulations, and pay attention to traffic conditions while driving the vehicle). Then, check the Data List with the engine warmed up and idling (the shift lever in neutral and the A/C switch and all accessory switches off).
Examples of Actual Malfunctions (See "Diagnostic Help" menu)
Lack of power caused by overly low boost pressure
Lack of power caused by overly low MAF
EGR valve stuck in open position
For engine protection, exhaust gas or fuel economy related reasons, there are some ranges of engine operation where engine power feels like it flattens out, but this is not a malfunction.
The above values were measured under standard atmospheric pressure. The values are influenced by elevation, weather conditions, etc.
Standard atmospheric pressure is 101 kPa. For every 100 m increase in altitude, pressure drops by 1 kPa. Varies by weather.
The engine speed must be 1500 rpm or less before performing the inspection in which the accelerator pedal is fully depressed and the engine is accelerated to a speed of 3000 rpm.
Check for a lack of power during the driving test.
| Result | Proceed to |
|---|---|
| Apparent lack of power is present | A |
| Apparent lack of power is not present | B |
| B |
|
COMPARE WITH SIMILAR VEHICLE WITH SAME ENGINE Click here |
| A |
|
CHECK SNAPSHOT (MAP AND MAF)
Check MAP and MAF in the snapshot taken when the engine was running at 4000 rpm with no load.
| Result | Proceed to |
|---|---|
| MAP is 117 kPa or more and MAF is 84 gm/s. or more*1 | A |
| MAP is less than 90 kPa*2 | B |
| Except above*3 | C |
Tech Tips
The above values were measured under standard atmospheric pressure. The values are influenced by elevation, weather conditions, etc.
Standard atmospheric pressure is 101 kPa. For every 100 m increase in altitude, pressure drops by 1 kPa. Varies by weather.
*1: There may be a problem in the fuel injection system.
*2: There may be a problem in the turbocharger system.
*3: There may be a problem in the intake system or a problem with the EGR valve (valve stuck open or valve does not close).
| B |
|
READ VALUE USING INTELLIGENT TESTER (MAP AND ATMOSPHERIC PRESSURE) Click here |
| C |
|
CHECK AIR INTAKE SYSTEM Click here |
| A |
|
CHECK SNAPSHOT (FUEL PRESS, TARGET COMMON RAIL PRESSURE, MAP AND TARGET BOOSTER PRESSURE)
Check Fuel Press, Target Common Rail Pressure, MAP and Target Booster Pressure in the snapshot taken when the vehicle was accelerating with the accelerator pedal fully depressed in 2nd gear.
| Result | Proceed to |
|---|---|
| MAP is less than 205 kPa at an engine speed of 3000 rpm | A |
| Difference between Fuel Press and Target Common Rail Pressure is +/-20000 kPa or more | B |
| Except above | C |
Tech Tips
The above values were measured under standard atmospheric pressure. The values are influenced by elevation, weather conditions, etc.
Standard atmospheric pressure is 101 kPa. For every 100 m increase in altitude, pressure drops by 1 kPa. Varies by weather.
The engine speed must be 1500 rpm or less before performing the inspection in which the accelerator pedal is fully depressed and the engine is accelerated to a speed of 3000 rpm.
If the turbocharger movement is not smooth, etc., the value of MAP in the snapshot taken during lack of power will not reach the target value.
When the accelerator pedal is fully depressed and the engine speed is 3000 rpm, the MAP should be more than 205 kPa.
| B |
|
BLEED AIR FROM FUEL SYSTEM Click here |
| C |
|
CHECK AIR INTAKE SYSTEM Click here |
| A |
|
CHECK INTAKE SYSTEM
Check for air leakage and blockage between the air cleaner and turbocharger, and between the turbocharger and intake manifold.
Tech Tips
Check that the intercooler is not clogged with foreign matter.
Check that there are no disconnected, pinched or leaking hoses or pipes.
Check that there are no modifications made by the user.
| OK |
|---|
| No leakage or blockage. |
| NG |
|
REPAIR OR REPLACE AIR INTAKE SYSTEM Click here |
| OK |
|
CLEAN FUEL FILTER CASE AND REPLACE FUEL FILTER
Clean the fuel filter case and replace the fuel filter.
Tech Tips
Be sure to clean the inside of the fuel filter case as the fuel injectors may not operate properly if the fuel filter is installed with foreign matter remaining inside the fuel filter case.
| NEXT |
|
REPLACE FUEL INJECTORS OF ALL CYLINDERS
Replace the fuel injectors Click here.
| NEXT |
|
BLEED AIR FROM FUEL SYSTEM
Bleed the air from the fuel system Click here.
| NEXT |
|
REGISTER INJECTOR COMPENSATION CODE AND PERFORM PILOT QUANTITY LEARNING
Register the injector compensation code Click here.
Perform the fuel injector pilot quantity learning Click here.
| NEXT |
|
CONFIRM WHETHER MALFUNCTION HAS BEEN SUCCESSFULLY REPAIRED
| NEXT |
|
END
READ VALUE USING INTELLIGENT TESTER (MAP AND ATMOSPHERIC PRESSURE)
Connect the intelligent tester to the DLC3.
Turn the ignition switch to ON and turn the tester on.
Enter the following menus: Powertrain / Engine and ECT / Data List / MAP and Atmosphere Pressure.
Compare MAP to Atmosphere Pressure when the ignition switch is ON (do not start the engine).
| Standard |
|---|
| Difference between MAP and Atmosphere Pressure is less than 8 kPa. |
Tech Tips
If MAP and Atmosphere Pressure have the same value, both are normal. If there is a difference of 8 kPa or more, compare the values to the atmospheric pressure for that day. The sensor whose deviation is the greatest is malfunctioning.
Standard atmospheric pressure is 101 kPa. For every 100 m increase in altitude, pressure drops by 1 kPa. This varies by weather.
| Result | Proceed to |
|---|---|
| MAP and Atmosphere Pressure have the same value | A |
| MAP is different from actual atmospheric pressure | B |
| Atmosphere Pressure is different from actual atmospheric pressure | C |
| B |
|
REPLACE MANIFOLD ABSOLUTE PRESSURE SENSOR Click here |
| C |
|
REPLACE ECM Click here |
| A |
|
CHECK AIR INTAKE SYSTEM
Check for air leaks and blockages between the air cleaner case and turbocharger, and between the turbocharger and intake manifold.
| Result | Proceed to |
|---|---|
| Leaks and/or blockages exist in the intake system | A |
| No leaks or blockages in the intake system | B |
Tech Tips
Inspect the air intake system, especially hoses and pipes between the air cleaner and turbocharger.
Check for abnormal disconnections, pipe and hose squashing, and any damage in the intake system.
Using your hand, check whether the pipes and hoses in the intake system are securely connected.
When inspecting for a clogged intake system (cause of low MAP), check the following points:
Clogged air cleaner
Clogged intake hose
Diesel throttle valve stuck in closed position
Check for any modifications in the intake system made by the user.
| B |
|
REPLACE TURBOCHARGER SUB-ASSEMBLY Click here |
| A |
|
REPAIR OR REPLACE AIR INTAKE SYSTEM
Repair or replace the malfunctioning part in the air intake system.
| NEXT |
|
CONFIRM WHETHER MALFUNCTION HAS BEEN SUCCESSFULLY REPAIRED Click here |
REPLACE TURBOCHARGER SUB-ASSEMBLY
Replace the turbocharger sub-assembly Click here.
| NEXT |
|
CONFIRM WHETHER MALFUNCTION HAS BEEN SUCCESSFULLY REPAIRED Click here |
REPLACE MANIFOLD ABSOLUTE PRESSURE SENSOR
Replace the manifold absolute pressure sensor.
| NEXT |
|
CONFIRM WHETHER MALFUNCTION HAS BEEN SUCCESSFULLY REPAIRED Click here |
REPLACE ECM
Replace the ECM Click here.
| NEXT |
|
CONFIRM WHETHER MALFUNCTION HAS BEEN SUCCESSFULLY REPAIRED
| NEXT |
|
END
BLEED AIR FROM FUEL SYSTEM
Bleed the air from the fuel system Click here.
| NEXT |
|
PERFORM ACTIVE TEST USING INTELLIGENT TESTER (TEST THE FUEL LEAK)
Connect the intelligent tester to the DLC3.
Start the engine and turn the tester on.
Enter the following menus: Powertrain / Engine and ECT / Active Test / Test the Fuel Leak / Data List / Fuel Press, Target Common Rail Pressure.
Take a snapshot with the intelligent tester during the Active Test.
Tech Tips
Detailed graphs can be displayed by transferring the stored snapshot from the tester to a PC (personal computer) with Intelligent Viewer installed.
Measure the difference between the target fuel pressure (Target Common Rail Pressure) and the actual fuel pressure (Fuel Press) when the "Test the Fuel Leak" Active Test is performed.
Tech Tips
In order to obtain an exact measurement, perform the Active Test 5 times and measure the difference once each time the Active Test is performed.
| OK |
|---|
| The difference between the target fuel pressure and the actual fuel pressure 2 seconds after the Active Test starts is less than 10000 kPa. |
Tech Tips
"Target Common Rail Pressure" is the target fuel pressure controlled by the ECM.
"Fuel Press" is the actual fuel pressure.
| NG |
|
CHECK IF FUEL IS BEING SUPPLIED TO FUEL SUPPLY PUMP Click here |
| OK |
|
END
CHECK IF FUEL IS BEING SUPPLIED TO FUEL SUPPLY PUMP
Disconnect the inlet hose from the fuel supply pump.
Operate the priming pump and check that fuel is being supplied to the fuel supply pump.
| OK |
|---|
| Fuel is properly supplied to the fuel supply pump when the priming pump is operated. |
Tech Tips
When there is a lack of fuel, the fuel pressure drops.
Inspect for fuel filter clogging.
| NG |
|
REPAIR OR REPLACE CLOGGED FUEL PIPE (INCLUDING FROZEN FUEL) (FUEL TANK - FUEL SUPPLY PUMP) Click here |
| OK |
|
REPLACE FUEL SUPPLY PUMP
Replace the fuel supply pump Click here.
| NEXT |
|
BLEED AIR FROM FUEL SYSTEM Click here |
REPAIR OR REPLACE CLOGGED FUEL PIPE (INCLUDING FROZEN FUEL) (FUEL TANK - FUEL SUPPLY PUMP)
Check and repair or replace the clogged fuel pipe.
| NEXT |
|
BLEED AIR FROM FUEL SYSTEM
Bleed the air from the fuel system Click here.
| NEXT |
|
PERFORM FUEL SUPPLY PUMP INITIALIZATION
Perform fuel supply pump initialization Click here.
| NEXT |
|
CONFIRM WHETHER MALFUNCTION HAS BEEN SUCCESSFULLY REPAIRED
Connect the intelligent tester to the DLC3.
Start the engine and turn the tester on.
Enter the following menus: Powertrain / Engine and ECT / Active Test / Test the Fuel Leak / Data List / Fuel Press, Target Common Rail Pressure.
Take a snapshot with the intelligent tester during the Active Test.
Tech Tips
Detailed graphs can be displayed by transferring the stored snapshot from the tester to a PC (personal computer) with Intelligent Viewer installed.
Measure the difference between the target fuel pressure (Target Common Rail Pressure) and the actual fuel pressure (Fuel Press) when the "Test the Fuel Leak" Active Test is performed.
Tech Tips
In order to obtain an exact measurement, perform the Active Test 5 times and measure the difference once each time the Active Test is performed.
| OK |
|---|
| The difference between the target fuel pressure and the actual fuel pressure 2 seconds after the Active Test starts is less than 10000 kPa. |
Tech Tips
"Target Common Rail Pressure" is the target fuel pressure controlled by the ECM.
"Fuel Press" is the actual fuel pressure.
| NEXT |
|
END
CHECK AIR INTAKE SYSTEM
Check for air leaks and blockages between the air cleaner case and turbocharger, and between the turbocharger and intake manifold.
| Result | Proceed to |
|---|---|
| No leaks or blockages in the intake system | A |
| Leaks and/or blockages exist in the intake system | B |
Tech Tips
Inspect the air intake system, especially hoses and pipes between the air cleaner and turbocharger.
Check for abnormal disconnections, pipe and hose squashing, and any damage in the intake system.
Using your hand, check whether the pipes and hoses in the intake system are securely connected.
By applying soapy water and revving up the engine, air leaks from the intake system can be checked by checking for bubbles.
Make sure that the hose between the manifold absolute pressure sensor and intake manifold is not loose or disconnected.
Check for any modifications in the intake system made by the user.
| B |
|
REPAIR OR REPLACE AIR INTAKE SYSTEM Click here |
| A |
|
INSPECT TURBOCHARGER SUB-ASSEMBLY
Inspect the turbocharger sub-assembly Click here.
| NG |
|
REPLACE TURBOCHARGER SUB-ASSEMBLY Click here |
| OK |
|
PERFORM ACTIVE TEST USING INTELLIGENT TESTER (ACTIVATE THE VSV FOR EGR CUT)
Connect the intelligent tester to the DLC3.
Start the engine and warm it up (engine coolant temperature is 70°C (158°F) or higher), and the A/C switch and all accessory switches should be off.
Turn the ignition switch off. Wait for 30 seconds and then restart the engine.
Turn the tester on.
Select the following menus: Powertrain / Engine and ECT / Data List / MAF.
Read the MAF value displayed on the tester when engine idling.
Select the following menus: Powertrain / Engine and ECT / Active Test / Activate The VSV for EGR Cut.
Read the MAF value when the VSV for EGR cut is turned from off to on using the Active Test function.
Tech Tips
If idling continues for 15 minutes or more, the EGR valve opening angle target becomes 0% (EGR valve fully closed). As this makes diagnosis impossible, it becomes necessary to run the vehicle or to restart the engine.
Before performing the diagnosis, confirm that the EGR valve opening angle target value is not 0%.
| Result | ||||||||
|---|---|---|---|---|---|---|---|---|
|
Note
As the numerical values shown below may differ depending on the conditions such as the differences of measuring environments, and the changes of vehicle condition due to aging, do not determine with these values whether acceptable of not.
Tech Tips
The problem may be a temporary one, due to the entry of deposits or foreign matter. Please check that there are no deposits or foreign matter in the E-VRV or mass air flow meter.
| Reference | ||||||||
|---|---|---|---|---|---|---|---|---|
|
| B |
|
READ VALUE USING INTELLIGENT TESTER (MAF) Click here |
| A |
|
READ VALUE USING INTELLIGENT TESTER (MAF)
Connect the intelligent tester to the DLC3.
Turn the ignition switch to ON and turn the tester on.
Enter the following menus: Powertrain / Engine and ECT / Data List / MAF.
Read the value.
| Standard | ||||||
|---|---|---|---|---|---|---|
|
| NG |
|
REPLACE MASS AIR FLOW METER Click here |
| OK |
|
REMOVE DEPOSIT (EGR VALVE ASSEMBLY)
Remove the EGR valve assembly.
Visually check the EGR valve assembly for deposits.
If there are deposits, clean the EGR valve assembly.
Tech Tips
If the EGR valve is stuck closed, the intake air amount increases and engine vibration may worsen.
If the EGR valve does not operate due to clogging or disconnection of the vacuum hose, repair the hose.
If the EGR valve does not close properly or is stuck open, EGR becomes excessive and combustion becomes unstable. Also, there may be a lack of power. In this case, clean the EGR valve.
When cleaning the EGR valve assembly, use a piece of cloth soaked with non-residue solvent. Spraying the solvent directly onto these parts or soaking the parts in solvent may damage the parts.
| NEXT |
|
INSPECT EGR VALVE ASSEMBLY
Inspect the EGR valve assembly Click here.
| OK |
|
CONFIRM WHETHER MALFUNCTION HAS BEEN SUCCESSFULLY REPAIRED Click here |
| NG |
|
REPLACE EGR VALVE ASSEMBLY Click here |
REPLACE EGR VALVE ASSEMBLY
Replace the EGR valve assembly Click here.
| NEXT |
|
CONFIRM WHETHER MALFUNCTION HAS BEEN SUCCESSFULLY REPAIRED Click here |
REPAIR OR REPLACE AIR INTAKE SYSTEM
Repair or replace the malfunctioning part in the air intake system.
| NEXT |
|
CONFIRM WHETHER MALFUNCTION HAS BEEN SUCCESSFULLY REPAIRED Click here |
REPLACE MASS AIR FLOW METER
Replace the mass air flow meter.
Tech Tips
Before replacing the mass air flow meter, perform a wire harness inspection and if there are any problems with the wire harness, repair or replace it.
| NEXT |
|
CONFIRM WHETHER MALFUNCTION HAS BEEN SUCCESSFULLY REPAIRED Click here |
REPLACE TURBOCHARGER SUB-ASSEMBLY
Replace the turbocharger sub-assembly Click here.
| NEXT |
|
CONFIRM WHETHER MALFUNCTION HAS BEEN SUCCESSFULLY REPAIRED
| NEXT |
|
END
READ VALUE USING INTELLIGENT TESTER (MAF)
Connect the intelligent tester to the DLC3.
Turn the ignition switch to ON and turn the tester on.
Enter the following menus: Powertrain / Engine and ECT / Data List / MAF.
Read the value.
| Standard | ||||||
|---|---|---|---|---|---|---|
|
| NG |
|
REPLACE MASS AIR FLOW METER Click here |
| OK |
|
CHECK EXHAUST MANIFOLD CONVERTER SUB-ASSEMBLY
Remove the exhaust manifold converter sub-assembly.
Visually check for catalyst clogging or carbon deposits adhering to the inner wall of the exhaust pipe upstream of the catalyst.
| OK |
|---|
| Less than 10% of the cells are clogged. |
| OK |
|
CHECK FOR INTERMITTENT PROBLEMS Click here |
| NG |
|
REPLACE EXHAUST MANIFOLD CONVERTER SUB-ASSEMBLY Click here |
REPLACE MASS AIR FLOW METER
Replace the mass air flow meter.
Tech Tips
Before replacing the mass air flow meter, perform a wire harness inspection and if there are any problems with the wire harness, repair or replace it.
| NEXT |
|
CONFIRM WHETHER MALFUNCTION HAS BEEN SUCCESSFULLY REPAIRED Click here |
REPLACE EXHAUST MANIFOLD CONVERTER SUB-ASSEMBLY
Replace the exhaust manifold converter sub-assembly.
| NEXT |
|
CONFIRM WHETHER MALFUNCTION HAS BEEN SUCCESSFULLY REPAIRED Click here |
CHECK FOR INTERMITTENT PROBLEMS
Check for intermittent problems Click here.
| NEXT |
|
CONFIRM WHETHER MALFUNCTION HAS BEEN SUCCESSFULLY REPAIRED
| NEXT |
|
END
COMPARE WITH SIMILAR VEHICLE WITH SAME ENGINE
Confirm the situation in which the lack of power was experienced by the customer again, and compare the driving feeling under the same conditions using a similar vehicle with the same engine while collecting data with the intelligent tester.
Tech Tips
Confirm the state of the following conditions when the lack of power was experienced.
Accelerator pedal position (vehicle load)
Vehicle speed
Engine coolant temperature
Atmospheric temperature
Driving conditions before the lack of power occurred
Climate
Road and traffic conditions
When (what day) the problem was noticed
Whether the problem occurs suddenly or gradually
How often the problem occurs
Why the customer felt there is a lack of power (e.g. the customer compared their vehicle with another vehicle, somebody told the customer that their vehicle has a lack of power)
Level of lack of power (slight or drastic)
| Result | Proceed to |
|---|---|
| Significant difference is found | A |
| Significant difference is not found | B |
| A |
|
CHECK SNAPSHOT (MAP AND MAF) Click here |
| B |
|
EXPLAIN THE INVESTIGATION RESULT TO CUSTOMER
Vehicle performance is normal.
There is no problem at this point in time. However, if the problem recurs, ask the customer to explain in detail the situation in which the problem occurred.
The best course may be to have the customer ride in another vehicle with the same specifications to understand that there is no problem with the customer's vehicle.
| NEXT |
|
END