NAVIGATION SYSTEM

DTC Code DTC Name
HOW TO PROCEED WITH TROUBLESHOOTING

CAUTION / NOTICE / HINT

Tip:
  • Use the following procedure to troubleshoot the navigation system.

  • *: Use the GTS.

PROCEDURE

  1. VEHICLE BROUGHT TO WORKSHOP

    Result

    Proceed to

    NEXT

    NEXT
  2. CUSTOMER PROBLEM ANALYSIS

    • When troubleshooting, confirm that the problem symptoms have been accurately identified. Preconceptions should be discarded in order to make an accurate judgment. To clearly understand what the problem symptoms are, it is extremely important to ask the customer about the problem and the conditions at the time the malfunction occurred.

    • Gather as much information as possible for reference. Past problems that seem unrelated may also help in some cases.

    • The following 5 items are important points for problem analysis:

      What

      Vehicle model, system name

      When

      Date, time, occurrence frequency

      Where

      Road conditions

      Under what conditions?

      Driving conditions, weather conditions

      How did it happen?

      Problem symptoms

    Result

    Proceed to

    NEXT

    NEXT
  3. INSPECT BATTERY VOLTAGE

    1. Measure the battery voltage.

      Standard Voltage

      11 to 14 V

      Tip:

      If the voltage is below 11 V, recharge or replace the battery before proceeding to the next step.

    Result

    Proceed to

    NEXT

    NEXT
  4. CHECK CABIN

    1. Check that condensation is not likely to occur in the cabin and that the temperature is not high or extremely low in the cabin.

      OK

      Condensation is not likely being produced and the temperature is not high or extremely low.

      Tip:
      • A humid cabin and a rapid change in temperature may lead to condensation. Condensation in the cabin may cause a short circuit.

      • The navigation system may not operate normally when the temperature is -20°C (-4°F) or lower, or 65°C (149°F) or higher.

    Result

    Proceed to

    OK

    NG

    NG

    SET CABIN TO APPROPRIATE TEMPERATURE

    OK
  5. CHECK NAVIGATION SYSTEM NORMAL CONDITION

    1. Refer to Check System Normal Condition.

      Click here

    Result

    Result

    Proceed to

    Symptom is not normal operation.

    A

    Symptom is normal operation.

    B

    B

    SYMPTOM IS NORMAL OPERATION

    A
  6. CHECK CAN COMMUNICATION SYSTEM*

    1. Check if CAN communication system DTCs are output.

      Click here

    Result

    Result

    Proceed to

    CAN DTCs are not output.

    A

    CAN DTCs are output.

    B

    B

    GO TO CAN COMMUNICATION SYSTEM

    A
  7. CHECK FOR DTC*

    1. Refer to DTC Check / Clear.

      Click here

      Body Electrical > Navigation System > Trouble Codes

      Body Electrical > Navigation System > Clear DTCs

    Result

    Result

    Proceed to

    DTCs are output.

    A

    DTCs are not output.

    B

    B

    CHECK SD CARDClick here

    A
  8. DTC CLEAR*

    1. Refer to DTC Check / Clear.

      Click here

      Body Electrical > Navigation System > Trouble Codes

      Body Electrical > Navigation System > Clear DTCs

      Tip:

      The present DTCs may not indicate actual malfunctions depending on the vehicle operating conditions.

    Result

    Proceed to

    NEXT

    NEXT
  9. RECHECK FOR DTC*

    1. Refer to DTC Check / Clear.

      Click here

      Tip:
      • Even if the malfunction symptom is not confirmed, check for DTCs. This is because the system stores history DTCs.

      • If more information is needed, perform a recheck using the "System Check Mode" screen after rechecking for DTCs using the GTS.

      • Check the DTCs and inspect the area that the code indicates.

      Body Electrical > Navigation System > Trouble Codes

      Body Electrical > Navigation System > Clear DTCs

    Result

    Result

    Proceed to

    DTCs are output.

    A

    DTCs are not output.

    B

    B

    CHECK SD CARDClick here

    A
  10. DIAGNOSTIC TROUBLE CODE CHART

    • *1: w/ Rear Seat Entertainment System

    • *2: w/ Parking Assist Monitor System (w/ Side Monitor System)

    • *3: w/ Parking Assist Monitor System (w/o Side Monitor System)

    • *4: w/ Wide View Front Monitor System

    • *5: w/ Side Monitor System

    • *6: w/ Rear View Monitor System

    • *7: w/ Telematics Transceiver

    1. Find the output code in Diagnostic Trouble Code Chart.

      Click here

      Note:
      • The navigation system outputs DTCs for the following system.

      • When DTCs other than those in Diagnostic Trouble Code Chart for the navigation system are output, refer to Diagnostic Trouble Code Chart for the relevant system.

      • Refer to Audio and Visual System (w/ Navigation System)

        Click here

      • Refer to Rear Seat Entertainment System*1

        Click here

      • Refer to Parking Assist Monitor System (w/ Side Monitor System)*2

        Click here

      • Refer to Parking Assist Monitor System (w/o Side Monitor System)*3

        Click here

      • Refer to Wide View Front Monitor System*4

        Click here

      • Refer to Side Monitor System*5

        Click here

      • Refer to Rear View Monitor System*6

        Click here

      • Refer to Telematics System (w/ Telematics Transceiver)*7

        Click here

    Result

    Result

    Proceed to

    DTCs for the audio and visual system (w/ Navigation System) are output.

    A

    DTCs for the rear seat entertainment system are output.*1

    B

    DTCs for the parking assist monitor system (w/ Side Monitor System) are output.*2

    C

    DTCs for the parking assist monitor system (w/o Side Monitor System) are output.*3

    D

    DTCs for the wide view front monitor system are output.*4

    E

    DTCs for the side monitor system are output.*5

    F

    DTCs for the rear view monitor system are output.*6

    G

    DTCs for the telematics system (w/ Telematics Transceiver) are output.*7

    H

    DTCs for the navigation system are output.

    I

    A

    GO TO AUDIO AND VISUAL SYSTEM (w/ Navigation System)

    B

    GO TO REAR SEAT ENTERTAINMENT SYSTEM

    C

    GO TO PARKING ASSIST MONITOR SYSTEM (w/ Side Monitor System)

    D

    GO TO PARKING ASSIST MONITOR SYSTEM (w/o Side Monitor System)

    E

    GO TO WIDE VIEW FRONT MONITOR SYSTEM

    F

    GO TO SIDE MONITOR SYSTEM

    G

    GO TO REAR VIEW MONITOR SYSTEM

    H

    GO TO TELEMATICS SYSTEM (w/ Telematics Transceiver)

    I

    CHECK CIRCUITClick here

  11. CHECK SD CARD

    1. Enter the "SD Check" screen. Refer to Check SD Card in Operation Check.

      Click here

    Result

    Result

    Proceed to

    "OK" is displayed. (w/ Sound Library Function)

    A

    "OK" is displayed. (w/o Sound Library Function)

    B

    "NG" is displayed.

    C

    B

    PROBLEM SYMPTOMS TABLEClick here

    C

    REPLACE SD CARD

    A
  12. CHECK HARD DISK DRIVE

    1. Enter the "HDD Check" screen. Refer to Check Hard Disk Drive in Operation Check.

      Click here

      OK

      "OK" is displayed.

    Result

    Proceed to

    OK

    NG

    NG

    REPLACE MULTI-MEDIA MODULE RECEIVER ASSEMBLY

    OK
  13. PROBLEM SYMPTOMS TABLE

    1. Refer to Problem Symptoms Table.

      Click here

      Result

      Result

      Proceed to

      Fault is not listed in Problem Symptoms Table.

      A

      Fault is listed in Problem Symptoms Table.

      B

      Tip:

      If the symptom does not recur and no DTCs are output, attempt to reproduce the symptoms.

      Click here

    B

    CHECK CIRCUITClick here

    A
  14. PERFORM TROUBLESHOOTING BASED ON MALFUNCTION SYMPTOM

    1. Refer to Terminals of ECU.

      Click here

    Result

    Proceed to

    NEXT

    NEXT
  15. CHECK CIRCUIT

    1. Adjust, repair or replace as necessary.

    Result

    Proceed to

    NEXT

    NEXT
  16. RECHECK FOR DTC

    1. After clearing DTCs, recheck for DTCs.

      Click here

      Body Electrical > Navigation System > Clear DTCs

      Body Electrical > Navigation System > Trouble Codes

    Result

    Proceed to

    NEXT

    NEXT
  17. PERFORM CONFIRMATION TEST

    Result

    Proceed to

    NEXT

    NEXT

    END