NAVIGATION SYSTEM
| DTC Code | DTC Name |
|---|---|
| HOW TO PROCEED WITH TROUBLESHOOTING |
CAUTION / NOTICE / HINT
Use the following procedure to troubleshoot the navigation system.
*: Use the GTS.
PROCEDURE
VEHICLE BROUGHT TO WORKSHOP
Result
Proceed to
NEXT
CUSTOMER PROBLEM ANALYSIS
When troubleshooting, confirm that the problem symptoms have been accurately identified. Preconceptions should be discarded in order to make an accurate judgment. To clearly understand what the problem symptoms are, it is extremely important to ask the customer about the problem and the conditions at the time the malfunction occurred.
Gather as much information as possible for reference. Past problems that seem unrelated may also help in some cases.
The following 5 items are important points for problem analysis:
What
Vehicle model, system name
When
Date, time, occurrence frequency
Where
Road conditions
Under what conditions?
Driving conditions, weather conditions
How did it happen?
Problem symptoms
Result
Proceed to
NEXT
INSPECT BATTERY VOLTAGE
Measure the battery voltage.
Standard Voltage
11 to 14 V
Tip:If the voltage is below 11 V, recharge or replace the battery before proceeding to the next step.
Result
Proceed to
NEXT
CHECK CABIN
Check that condensation is not likely to occur in the cabin and that the temperature is not high or extremely low in the cabin.
OK
Condensation is not likely being produced and the temperature is not high or extremely low.
Tip:A humid cabin and a rapid change in temperature may lead to condensation. Condensation in the cabin may cause a short circuit.
The navigation system may not operate normally when the temperature is -20°C (-4°F) or lower, or 65°C (149°F) or higher.
Result
Proceed to
OK
NG
NG SET CABIN TO APPROPRIATE TEMPERATURE
CHECK NAVIGATION SYSTEM NORMAL CONDITION
Refer to Check System Normal Condition.
Result
Result
Proceed to
Symptom is not normal operation.
A
Symptom is normal operation.
B
B SYMPTOM IS NORMAL OPERATION
CHECK CAN COMMUNICATION SYSTEM*
Check if CAN communication system DTCs are output.
Result
Result
Proceed to
CAN DTCs are not output.
A
CAN DTCs are output.
B
CHECK FOR DTC*
Refer to DTC Check / Clear.
Body Electrical > Navigation System > Trouble Codes
Body Electrical > Navigation System > Clear DTCs
Result
Result
Proceed to
DTCs are output.
A
DTCs are not output.
B
B CHECK SD CARDClick here
DTC CLEAR*
Refer to DTC Check / Clear.
Body Electrical > Navigation System > Trouble Codes
Body Electrical > Navigation System > Clear DTCs
Tip:The present DTCs may not indicate actual malfunctions depending on the vehicle operating conditions.
Result
Proceed to
NEXT
RECHECK FOR DTC*
Refer to DTC Check / Clear.
Tip:Even if the malfunction symptom is not confirmed, check for DTCs. This is because the system stores history DTCs.
If more information is needed, perform a recheck using the "System Check Mode" screen after rechecking for DTCs using the GTS.
Check the DTCs and inspect the area that the code indicates.
Body Electrical > Navigation System > Trouble Codes
Body Electrical > Navigation System > Clear DTCs
Result
Result
Proceed to
DTCs are output.
A
DTCs are not output.
B
B CHECK SD CARDClick here
DIAGNOSTIC TROUBLE CODE CHART
*1: w/ Rear Seat Entertainment System
*2: w/ Parking Assist Monitor System (w/ Side Monitor System)
*3: w/ Parking Assist Monitor System (w/o Side Monitor System)
*4: w/ Wide View Front Monitor System
*5: w/ Side Monitor System
*6: w/ Rear View Monitor System
*7: w/ Telematics Transceiver
Find the output code in Diagnostic Trouble Code Chart.
Note:The navigation system outputs DTCs for the following system.
When DTCs other than those in Diagnostic Trouble Code Chart for the navigation system are output, refer to Diagnostic Trouble Code Chart for the relevant system.
Refer to Audio and Visual System (w/ Navigation System)
Refer to Rear Seat Entertainment System*1
Refer to Parking Assist Monitor System (w/ Side Monitor System)*2
Refer to Parking Assist Monitor System (w/o Side Monitor System)*3
Refer to Wide View Front Monitor System*4
Refer to Side Monitor System*5
Refer to Rear View Monitor System*6
Refer to Telematics System (w/ Telematics Transceiver)*7
Result
Result
Proceed to
DTCs for the audio and visual system (w/ Navigation System) are output.
A
DTCs for the rear seat entertainment system are output.*1
B
DTCs for the parking assist monitor system (w/ Side Monitor System) are output.*2
C
DTCs for the parking assist monitor system (w/o Side Monitor System) are output.*3
D
DTCs for the wide view front monitor system are output.*4
E
DTCs for the side monitor system are output.*5
F
DTCs for the rear view monitor system are output.*6
G
DTCs for the telematics system (w/ Telematics Transceiver) are output.*7
H
DTCs for the navigation system are output.
I
I CHECK CIRCUITClick here
CHECK SD CARD
Enter the "SD Check" screen. Refer to Check SD Card in Operation Check.
Result
Result
Proceed to
"OK" is displayed. (w/ Sound Library Function)
A
"OK" is displayed. (w/o Sound Library Function)
B
"NG" is displayed.
C
CHECK HARD DISK DRIVE
Enter the "HDD Check" screen. Refer to Check Hard Disk Drive in Operation Check.
OK
"OK" is displayed.
Result
Proceed to
OK
NG
PROBLEM SYMPTOMS TABLE
Refer to Problem Symptoms Table.
Result
Result
Proceed to
Fault is not listed in Problem Symptoms Table.
A
Fault is listed in Problem Symptoms Table.
B
Tip:If the symptom does not recur and no DTCs are output, attempt to reproduce the symptoms.
B CHECK CIRCUITClick here
PERFORM TROUBLESHOOTING BASED ON MALFUNCTION SYMPTOM
Refer to Terminals of ECU.
Result
Proceed to
NEXT
CHECK CIRCUIT
Adjust, repair or replace as necessary.
Result
Proceed to
NEXT
RECHECK FOR DTC
After clearing DTCs, recheck for DTCs.
Body Electrical > Navigation System > Clear DTCs
Body Electrical > Navigation System > Trouble Codes
Result
Proceed to
NEXT
PERFORM CONFIRMATION TEST
Result
Proceed to
NEXT
NEXT END