Tech Tips
Use the table below to help determine the cause of problem symptoms. If multiple suspected areas are listed, the potential causes of the symptoms are listed in order of probability in the "Suspected Area" column of the table. Check each symptom by checking the suspected areas in the order they are listed. Replace parts as necessary.
Inspect the fuses and relays related to this system before inspecting the suspected areas below.
| Symptom | Suspected Area | Link |
|---|---|---|
| Different contents cannot be selected independently for each television display assembly*1 | Proceed to "Display Mode Signal Circuit between Multi-display Controller and Television Display Assembly" | |
| Television display assembly LH | ||
| Multi-display controller sub-assembly | ||
| Only the rear seat Blu-ray disc player rheostat does not operate/illuminate | Proceed to "Illumination Circuit" | |
| Disc player assembly | ||
| Seat-linked tilt function does not operate | Check if the front power seat control system is functioning normally | |
| Check if the rear multi operation panel system is functioning normally | ||
| Check if the navigation system is functioning normally | ||
| Check that the rear seat display can be tilted using the tilt operation on the settings screen. | - | |
| Check that the auto tilt setting can be turned ON in the rear seat display settings. | - | |
| Multi-display controller sub-assembly | ||
| The rear seat display cannot be operated using the rear power seat switch (rear multi operation panel) | Check if the rear multi operation panel system is functioning normally | |
| Check if the navigation system is functioning normally | ||
| Rear power seat switch (rear multi operation panel) | ||
| Multi-display controller sub-assembly | ||
| Rear seat Miracast does not connect | Proceed to "Does not Connect to Rear-Miracast" | |
| Rear seat DLNA does not connect | Proceed to "Does not Connect to Rear-DLNA" | |
| Video display restriction does not operate | Move the passenger side front power seat to the front operation limit position, drive the vehicle and check that the video display restriction on-screen message is displayed on the rear passenger seat display.*2 | - |
| Move the passenger side front power seat to the front operation limit position, check that the video display restriction on-screen message is displayed on the rear passenger seat display.*3 | - | |
| Check if the front power seat control system is functioning normally | ||
| Check if the navigation system is functioning normally | ||
| Multi-display controller sub-assembly |
*1: However, this is possible for the rear left and rear right seats only when VIDEO is selected for either the left or right seat and another source is selected for the other seat.
*2: for Video Display Restriction Function (while Driving)
*3: for Video Display Restriction Function
| Symptom | Suspected Area | Link |
|---|---|---|
| A black screen is displayed for the entire screen only for the rear seat RH (screen is not displayed)/screen is distorted | Using the rear power seat switch (rear multi operation panel), check that the television display assembly setting is ON. | - |
| Proceed to "Visual Mute Signal Circuit between Multi-display Controller and Television Display Assembly" | ||
| Proceed to "Television Display does not Turn ON" | ||
| Proceed to "Power Source Circuit" | ||
| Proceed to "Display Signal Circuit between Multi-display Controller and Television Display" | ||
| Television Display Assembly RH | ||
| Multi-display controller sub-assembly | ||
| A black screen is displayed for the entire screen only for the rear seat LH (screen is not displayed)/screen is distorted | Using the rear power seat switch (rear multi operation panel), check that the television display assembly setting is ON. | - |
| Proceed to "Visual Mute Signal Circuit between Multi-display Controller and Television Display Assembly" | ||
| Proceed to "Television Display does not Turn ON" | ||
| Proceed to "Power Source Circuit" | ||
| Proceed to "Display Signal Circuit between Multi-display Controller and Television Display" | ||
| Television Display Assembly LH | ||
| Multi-display controller sub-assembly | ||
| A black screen is displayed for the entire screen for the rear seat RH and LH (screen is not displayed)/screen is distorted | Using the rear power seat switch (rear multi operation panel), check that the television display assembly setting is ON. | - |
| Proceed to "Power Source Circuit" | ||
| Proceed to "Television Display does not Turn ON" | ||
| Proceed to "Visual Mute Signal Circuit between Multi-display Controller and Television Display Assembly" | ||
| Proceed to "Display Signal Circuit between Multi-display Controller and Television Display" | ||
| Television Display Assembly LH | ||
| Television Display Assembly RH | ||
| Multi-display controller sub-assembly | ||
| Screen is black or distorted when playing rear disc player | Proceed to "Power Source Circuit" | |
| Proceed to "Mute Signal Circuit between Disc Player Controller and Multi-display Controller" | ||
| Proceed to "Display Signal Circuit between Multi-display Controller and Disc Player Controller" | ||
| Disc player assembly | ||
| Multi-display controller sub-assembly | ||
| Color on the display screen is not usual. | Adjust the settings for contrast, tint, color and brightness | - |
| Proceed to "Operation Check (Color Bar Check)" | ||
| Multi-display controller sub-assembly | ||
| Television display assembly LH | ||
| Television display assembly RH | ||
| Television display assembly does not turn on | Using the rear power seat switch (rear multi operation panel), check that the television display assembly setting is ON. | - |
| Proceed to "Power Source Circuit" | ||
| Proceed to "Television Display does not Turn ON" | ||
| Multi-display controller sub-assembly | ||
| Television display assembly LH | ||
| Television display assembly RH |
| Symptom | Suspected Area | Link |
|---|---|---|
| Quality of sound from wired headphones is poor or no sound can be heard (from one side). | Check that the headphone operates normally | - |
| Check that the headphone is connected properly | - | |
| Proceed to "Sound Signal Circuit between Multi-display controller and Head-phone Terminal" | ||
| Quality is poor or no sound can be heard when playing rear disc player. | Proceed to "Power Source Circuit" | |
| Proceed to "Sound Quality is Bad Only when Disc is Played (Volume is Too Low)" | ||
| Proceed to "Mute Signal Circuit between Disc Player Controller and Multi-display Controller" | ||
| Disc player assembly | ||
| Multi-display controller sub-assembly |
| Symptom | Suspected Area | Link |
|---|---|---|
| Screen is not displayed/screen is distorted only when playing the device connected to the HDMI terminal | Connect other devices to the HDMI terminal and check that video feed is output | - |
| Proceed to "Image or Sound from a Device Connected to the External Input Terminal is not Output" | ||
| Sound quality is poor/no sound/sound skips only when playing the device connected to the HDMI terminal | Connect other devices to the HDMI terminal and check that video feed is output | - |
| Proceed to "Image or Sound from a Device Connected to the External Input Terminal is not Output" |