NAVIGATION SYSTEM(for Radio and Display Type)

DTC Code DTC Name
HOW TO PROCEED WITH TROUBLESHOOTING

CAUTION / NOTICE / HINT

Tip:

  • Use the following procedure to troubleshoot the navigation system.

  • *: Use the GTS.

PROCEDURE

  1. VEHICLE BROUGHT TO WORKSHOP

    Result

    Proceed to

    NEXT
    NEXT

  2. CUSTOMER PROBLEM ANALYSIS

    • When troubleshooting, confirm that the problem symptoms have been accurately identified. Preconceptions should be discarded in order to make an accurate judgment. To clearly understand what the problem symptoms are, it is extremely important to ask the customer about the problem and the conditions at the time the malfunction occurred.

    • Gather as much information as possible for reference. Past problems that seem unrelated may also help in some cases.

    • The following 5 items are important points in problem analysis:

      What

      Vehicle model, system name

      When

      Date, time, occurrence frequency

      Where

      Road conditions

      Under what conditions?

      Driving conditions, weather conditions

      How did it happen?

      Problem symptoms

    Result

    Proceed to

    NEXT
    NEXT

  3. INSPECT BATTERY VOLTAGE

    1. Measure the battery voltage.

      Standard voltage

      11 to 14 V

      If the voltage is below 11 V, recharge or replace the battery before proceeding to the next step.

    Result

    Proceed to

    NEXT
    NEXT

  4. CHECK CABIN

    1. Check that condensation is not likely to occur in the cabin, and that the temperature is not high or extremely low in the cabin.

      OK

      Condensation is not likely being produced and the temperature is not high or extremely low.

      Tip:

      • A humid cabin and a rapid change in temperature may lead to condensation. Condensation in the cabin may cause a short circuit.

      • The navigation system may not operate normally when the temperature is -20°C (-4°F) or lower, or 65°C (149°F) or higher.

    Result

    Proceed to

    OK

    NG
    NG

    SET CABIN TO APPROPRIATE TEMPERATURE

    OK

  5. CHECK NAVIGATION SYSTEM NORMAL CONDITION

    1. Refer to Check Navigation System Normal Condition.

      Click here

    Result

    Result

    Proceed to

    Symptom is not normal operation

    A

    Symptom is normal operation

    B
    B

    SYMPTOM IS NORMAL OPERATION

    A

  6. CHECK CAN COMMUNICATION SYSTEM*

    1. Check if CAN communication system DTCs are output.

      for LHD:

      Click here

      for RHD:

      Click here

    Result

    Result

    Proceed to

    CAN DTCs are not output

    A

    CAN DTCs are output (for LHD)

    B

    CAN DTCs are output (for RHD)

    C
    B

    GO TO CAN COMMUNICATION SYSTEM

    Click here

    C

    GO TO CAN COMMUNICATION SYSTEM

    Click here

    A

  7. CHECK FOR DTC*

    1. Refer to DTC Check / Clear.

      Click here

      Body Electrical > Navigation System > Trouble Codes

    Result

    Result

    Proceed to

    DTCs are output

    A

    DTCs are not output

    B
    B

    PROBLEM SYMPTOMS TABLEClick here

    A

  8. DTC CLEAR*

    1. Refer to DTC Check / Clear.

      Click here

      Tip:

      The present DTCs may not indicate actual malfunctions depending on the vehicle operating conditions.

      Body Electrical > Navigation System > Clear DTCs

    Result

    Proceed to

    NEXT
    NEXT

  9. RECHECK FOR DTC*

    1. Refer to DTC Check / Clear.

      Click here

      Body Electrical > Navigation System > Trouble Codes

      Result

      Result

      Proceed to

      DTCs are output

      A

      DTCs are not output

      B
      Tip:

      • Even if the malfunction symptom is not confirmed, check for DTCs. This is because the system stores history DTCs.

      • If more information is needed, perform a recheck using the "System Check Mode" screen after rechecking for DTCs using the GTS.

      • Check the DTCs and inspect the area that the code indicates.

    B

    PROBLEM SYMPTOMS TABLEClick here

    A

  10. DIAGNOSTIC TROUBLE CODE CHART

    • *1: w/ Rear View Monitor System (for Radio and Display Type)

    • *2: w/ Parking Assist Monitor System (for Camera built-in ECU)

    • *3: w/ Panoramic View Monitor System

    • *4: w/ Telematics Transceiver

    1. Find the output code in Diagnostic Trouble Code Chart.

      Click here

      Note:

      • The navigation system outputs DTCs for the following system.

      • When DTCs other than those in Diagnostic Trouble Code Chart for the navigation system are output, refer to Diagnostic Trouble Code Chart for the relevant system.

      • Refer to Rear View Monitor System (for Radio and Display Type)*1

        Click here

      • Refer to Parking Assist Monitor System (for Camera built-in ECU)*2

        Click here

      • Refer to Panoramic View Monitor System*3

        Click hereClick here

      • Refer to Telematics System*4

        Click here

    Result

    Result

    Proceed to

    DTCs for the rear view monitor system (for Radio and Display Type) are output.*1

    A

    DTCs for the parking assist monitor system (for Camera built-in ECU) are output.*2

    B

    DTCs for the panoramic view monitor system are output.*3

    C

    DTCs for the telematics system are output.*4

    D

    DTCs for the navigation system are output.

    E
    A

    GO TO REAR VIEW MONITOR SYSTEM (for Radio and Display Type)

    Click here

    B

    GO TO PARKING ASSIST MONITOR SYSTEM (for Camera built-in ECU)

    Click here

    C

    GO TO PANORAMIC VIEW MONITOR SYSTEM

    Click hereClick here

    D

    GO TO TELEMATICS SYSTEM

    Click here

    E

    CHECK CIRCUITClick here

  11. PROBLEM SYMPTOMS TABLE

    1. Refer to Problem Symptoms Table.

      Click here

      Result

      Result

      Proceed to

      Fault is not listed in Problem Symptoms Table

      A

      Fault is listed in Problem Symptoms Table

      B
      Tip:

      If the symptom does not recur and no DTCs are output, attempt to reproduce the symptoms.

      Click here

    B

    ADJUST, REPAIR OR REPLACE IN ACCORDANCE WITH PROBLEM SYMPTOMS TABLE

    A

  12. PERFORM TROUBLESHOOTING BASED ON MALFUNCTION SYMPTOM

    1. Refer to Terminals of ECU.

      Click here

    Result

    Proceed to

    NEXT
    NEXT

  13. CHECK CIRCUIT

    1. Adjust, repair or replace as necessary.

    Result

    Proceed to

    NEXT
    NEXT

  14. RECHECK FOR DTC

    1. After clearing DTCs, recheck for DTCs.

      Body Electrical > Navigation System > Trouble Codes

    Result

    Proceed to

    NEXT
    NEXT

  15. PERFORM CONFIRMATION TEST

    Result

    Proceed to

    NEXT
    NEXT

    END