G-BOOK SYSTEM(w/ Telematics Transceiver), Diagnostic DTC:B15EF

DTC Code DTC Name
B15EF Helpnet Vehicle Installation Device ID Malfunction/Unmatched

DESCRIPTION

This DTC will be stored when either of the following conditions is met:

  • The mayday ID is not detected in the nonvolatile memory for 5 minutes during the mayday ID confirmation that is performed every minute after the engine switch is turned on (ACC).

  • The mayday ID stored in the multi-media module receiver assembly and the mayday ID stored in the telematics transceiver are different.

DTC No.

Detection Item

DTC Detection Condition

Trouble Area

B15EF

Helpnet Vehicle Installation Device ID Malfunction/Unmatched

Mayday ID is invalid

-

PROCEDURE

  1. CHECK DEVICE

    1. Check the part replacement history.

      1. Check if the multi-media module receiver assembly or telematics transceiver has been replaced in the past.

    2. Check the mayday ID.

      1. Enter diagnostic mode.

        Click here

      2. E271944

        Select "Service Information" on the "Service Menu" screen.

      3. E276171

        Select "DCM Information" on the "Service Information" screen.

      4. E169782

        Check the mayday ID using the "DCM Information" screen.

    3. Contact the G-BOOK support center.

      1. Contact the G-BOOK support center and inform them of the following:

        • Replacement history of the multi-media module receiver assembly

        • Replacement history of the telematics transceiver

        • Mayday ID

        Tip:

        The G-BOOK support center will perform an investigation and provide the results.

      2. Perform the vehicle contract setting.

        Click here

    Result

    Proceed to

    NEXT
    NEXT

  2. CLEAR DTC

    1. Clear the DTCs.

      Click here

      Body Electrical > Navigation System > Clear DTCs

    Result

    Proceed to

    NEXT
    NEXT

    END