REAR SEAT ENTERTAINMENT SYSTEM PROBLEM SYMPTOMS TABLE

Tip:

Use the table below to help determine the cause of the problem symptoms. If multiple suspected areas are listed, the potential causes of the symptoms are listed in order of probability in the "Suspected Area" column of the table. Check each symptom by checking the suspected areas in the order they are listed. Replace parts as necessary.
Inspect the fuses and relays related to this system before inspecting the suspected areas below.

Table 1. General
Symptom	Suspected Area	Link
Different contents cannot be selected independently for each television display assembly*	Proceed to "Display Mode Signal Circuit between Multi-display Controller and Television Display Assembly"	Click here
	Replace television display assembly RH	Click here
	Replace television display assembly LH	Click here
	Replace multi-display controller sub-assembly	Click here Click here

Table 2. Display
Symptom	Suspected Area	Link
Black screen	Proceed to "Visual Mute Signal Circuit between Multi-display Controller and Television Display Assembly"	Click here
	Proceed to "Display Signal Circuit between Multi-display Controller and Television Display Assembly"	Click here
	Replace television display assembly RH	Click here
	Replace television display assembly LH	Click here
	Replace multi-display controller sub-assembly	Click here Click here
Color on display screen is not usual	Adjust the settings for contrast, tint, color and brightness	-
	Proceed to "Operation Check (Color Bar Check)"	Click here
	Replace television display assembly RH	Click here
	Replace television display assembly LH	Click here
	Replace multi-display controller sub-assembly	Click here Click here
Only DVD screen is not displayed or not stabilized	Check and clean disc	Click here
	Proceed to "Visual Mute Signal Circuit between Navigation ECU and Multi-display Controller"	Click here
	Proceed to "Visual Mute Signal Circuit between Multi-display Controller and Television Display Assembly"	Click here
	Proceed to "Display Signal Circuit between Navigation ECU and Radio Receiver" (w/ Navigation System [for DVD])	Click here Click here Click here
	Proceed to "Display Signal Circuit between Navigation ECU and Radio Receiver" (w/ Navigation System [for HDD])	Click here Click here Click here
	Proceed to "Display Signal Circuit between Navigation ECU and Multi-display Controller"	Click here
	Proceed to "Display Signal Circuit between Multi-display Controller and Television Display Assembly"	Click here
	Replace television display assembly RH	Click here
	Replace television display assembly LH	Click here
	Replace multi-display controller sub-assembly	Click here Click here
	Replace radio receiver assembly	Click here Click here Click here
	Replace display and navigation module display	Click here Click here Click here
Only display screen of external device does not appear or is not stabilized	Check if the external device is normal	-
	Proceed to "Display Signal Circuit between Video Terminal and Multi-display Controller"	Click here
	Replace rear console compartment door sub-assembly (video terminal)	Click here Click here
	Replace multi-display controller sub-assembly	Click here Click here
Television display does not turn on	Proceed to "Multi-display controller power source circuit"	Click here
Television display does not turn on	Proceed to "Television Display does not Turn ON"	Click here

Table 3. Sound
Symptom	Suspected Area	Link
Quality of sound from wireless headphones is poor or no sound can be heard	Proceed to "Sound from Wireless Headphones is Difficult to Hear, cannot be Heard, or Quality is Poor"	Click here
	Proceed to "Sound Signal Circuit between Multi-display Controller and Television Display Assembly"	Click here
	Proceed to "Mute Signal Circuit between Multi-display Controller and Television Display Assembly"	Click here
	Replace television display assembly RH	Click here
	Replace television display assembly LH	Click here
	Replace multi-display controller sub-assembly	Click here Click here
Quality of sound from headphones connected to headphone terminal is poor or no sound can be heard	Proceed to "Sound from Wired Headphones is Difficult to Hear, cannot be Heard, or Quality is Poor"	Click here
	Proceed to "Sound Signal Circuit between Multi-display controller and Head-phone Terminal"	Click here
	Replace rear console compartment door sub-assembly (headphone terminal)	Click here Click here
	Replace multi-display controller sub-assembly	Click here Click here
Only sound quality input from external device is poor or no sound can be heard	Proceed to "Sound Signal Circuit between Video Terminal and Multi-display Controller"	Click here
	Replace rear console compartment door sub-assembly (video terminal)	Click here Click here
	Replace multi-display controller sub-assembly	Click here Click here

Table 4. Remote Control
Symptom	Suspected Area	Link
Remote control system does not operate	Proceed to "A Remote Control System does not Operate"	Click here
	Replace television display assembly RH	Click here
	Replace television display assembly LH	Click here
	Replace multi-display controller sub-assembly	Click here Click here

*: However, this is possible for the rear left and rear right seats only when VIDEO is selected for either the left or right seat and another source is selected for the other seat.