AUDIO AND VISUAL SYSTEM(for Radio Receiver Type) The Other Caller cannot Hear Your Voice, or Your Voice is too Quiet or Distorted

DTC Code DTC Name
The Other Caller cannot Hear Your Voice, or Your Voice is too Quiet or Distorted

CAUTION / NOTICE / HINT

Tip:

If an outlet of the air conditioning system is facing the microphone, noise may be recorded and the other caller may not be able to hear your voice properly.

PROCEDURE

  1. CHECK CELLULAR PHONE

    1. Check if the other caller can hear your voice properly.

      Tip:

      The purpose of this step is to inspect the cellular phone when it is not connected to the vehicle.

    Result

    Proceed to

    Your voice can be heard properly

    Your voice cannot be heard properly
    Your voice cannot be heard properly

    REPAIR OR REPLACE CELLULAR PHONE

    Your voice can be heard properly

  2. CHECK AUDIO SETTINGS

    1. Check if the mute is not set to on.

    Result

    Proceed to

    Mute is not set to on

    Mute is set to on
    Mute is not set to on

    PROCEED TO NEXT SUSPECTED AREA SHOWN IN PROBLEM SYMPTOMS TABLE

    Click here

    Mute is set to on

    TURN MUTE OFF