AUDIO AND VISUAL SYSTEM(for Radio and Display Type) The Other Caller cannot Hear Your Voice, or Your Voice is too Quiet or Distorted

DTC Code DTC Name
The Other Caller cannot Hear Your Voice, or Your Voice is too Quiet or Distorted

CAUTION / NOTICE / HINT

Tip:

If an outlet of the air conditioning system is facing the microphone, noise may be recorded and the other caller may not be able to hear your voice properly.

PROCEDURE

  1. CHECK CELLULAR PHONE

    1. Check if the other caller can hear your voice properly.

      Tip:

      The purpose of this step is to inspect the cellular phone when it is not connected to the vehicle.

    Result

    Proceed to

    Your voice can be heard properly

    Your voice cannot be heard properly
    Your voice cannot be heard properly

    REPLACE CELLULAR PHONE

    Your voice can be heard properly

  2. CHECK AUDIO SETTINGS

    1. E225861C02

      *a

      Example

      Display the "Call" screen.

    2. Check that the "Mute" switch is not set to on.

    Result

    Proceed to

    "Mute" switch is not set to on

    "Mute" switch is set to on
    "Mute" switch is set to on

    TURN "Mute" SWITCH OFF

    "Mute" switch is not set to on

  3. CHECK MICROPHONE AND VOICE RECOGNITION (OPERATION CHECK)

    1. E225853

      Enter the "Microphone&Voice Recognition Check" screen. Refer to Check Mic & Voice Recognition in Operation Check.

      Click here

    2. When voice is input into the microphone, check that the microphone input level meter changes according to the input voice.

    Result

    Proceed to

    Check result is normal

    Check result is not normal
    Check result is normal

    REPLACE RADIO AND DISPLAY RECEIVER ASSEMBLY

    Click here

    Check result is not normal

    PROCEED TO NEXT SUSPECTED AREA SHOWN IN PROBLEM SYMPTOMS TABLE

    Click here