AUDIO AND VISUAL SYSTEM(for Radio Receiver Type) Cellular Phone cannot Make Outgoing/Incoming Calls

PROCEDURE

1. CHECK "Bluetooth" SETTINGS

   1. Check if the cellular phone is registered as a connected device and the "Bluetooth" settings are correct.

      OK

      The cellular phone is registered as a connected device and "Bluetooth" settings are correct.

   Result

   Proceed to
   OK
   NG

   NG

   SET SETTINGS CORRECTLY

   OK

2. CHECK SETTINGS AND CONDITIONS

   1. Check the cellular phone functions.

      Tip:

      The cellular phone is unable to call under any of the following conditions:

      • The cellular phone is locked.

      • The phonebook is being transferred.

      • The line is crossed.

      • The cellular phone is outside service range.

      • The power is off.

      • The battery is low.

      • The cellular phone is not connected via "Bluetooth".

   Result

   Proceed to
   None of the above conditions exist
   Any of the above conditions are met

   Any of the above conditions are met

   SET SETTINGS CORRECTLY

   None of the above conditions exist

3. CHECK RECEPTION

   1. Place the cellular phone close to the radio receiver assembly.

   2. Set the cellular phone so that it can receive calls.

   3. Check if the cellular phone has reception according to the radio receiver assembly.

   Result

   Proceed to
   The cellular phone has reception
   The cellular phone does not have reception

   The cellular phone has reception

   NORMAL OPERATION

   The cellular phone does not have reception

4. CHECK CELLULAR PHONE

   1. Check if the cellular phone can make a call.

      Tip:

      The purpose of this step is to inspect the cellular phone when it is not connected to the vehicle.

   Result

   Proceed to
   Cellular phone can make a call
   Cellular phone cannot make a call

   Cellular phone cannot make a call

   REPAIR OR REPLACE CELLULAR PHONE

   Cellular phone can make a call

5. RESTART CELLULAR PHONE

   1. Restart the cellular phone.

   2. Register the cellular phone as a connected device again and check that the malfunction disappears.

   Result

   Proceed to
   Malfunction disappears
   Malfunction appears

   Malfunction disappears

   END

   Malfunction appears

6. CHECK CELLULAR PHONE

   1. Check if the cellular phone is "Bluetooth" compatible.

      Tip:

      Some versions of "Bluetooth" compatible cellular phones may not function.

   Result

   Proceed to
   The phone is "Bluetooth" compatible
   The phone is not "Bluetooth" compatible

   The phone is "Bluetooth" compatible

   PROCEED TO NEXT SUSPECTED AREA SHOWN IN PROBLEM SYMPTOMS TABLE

   Click here

   The phone is not "Bluetooth" compatible

   END (ONLY A "Bluetooth" COMPATIBLE CELLULAR PHONE CAN BE USED)