NAVIGATION SYSTEM(for HDD) Cellular Phone cannot Make Outgoing/Incoming Calls

DTC Code DTC Name
Cellular Phone cannot Make Outgoing/Incoming Calls

PROCEDURE

  1. CHECK "Bluetooth" SETTINGS

    1. Check if the cellular phone is registered as a connected device and the "Bluetooth" settings are correct.

      OK

      The cellular phone is registered as a connected device and "Bluetooth" settings are correct.

    Result

    Proceed to

    OK

    NG

    NG

    SET SETTINGS CORRECTLY

    OK
  2. CHECK SETTINGS AND CONDITIONS

    1. Check the cellular phone functions.

      Tip:

      The cellular phone is unable to call under any of the following conditions:

      • The cellular phone is locked.

      • The phonebook is being transferred.

      • The line is crossed.

      • The cellular phone is outside service range.

      • The power is off.

      • The battery is low.

      • The cellular phone is not connected via "Bluetooth".

    Result

    Proceed to

    None of the above conditions exist

    One or more of the above conditions exist

    One or more of the above conditions exist

    SET CORRECTLY

    None of the above conditions exist
  3. CHECK RECEPTION

    1. Place the cellular phone close to the navigation ECU sub-assembly.

    2. Set the cellular phone so that it can receive calls.

    3. Check if the cellular phone has reception according to the navigation ECU sub-assembly.

    Result

    Proceed to

    The cellular phone has reception

    The cellular phone does not has reception

    The cellular phone has reception

    END

    The cellular phone does not has reception
  4. CHECK CELLULAR PHONE

    1. Check if the cellular phone can make a call.

      Tip:

      The purpose of this step is to inspect the cellular phone when it is not connected to the vehicle.

      Result

      Proceed to

      Cellular phone can make a call

      Cellular phone cannot make a call

    Cellular phone cannot make a call

    REPLACE CELLULAR PHONE

    Cellular phone can make a call
  5. RESTART CELLULAR PHONE

    1. Restart the cellular phone.

    2. Register the cellular phone as a connected device again and check that the malfunction disappears.

    Result

    Proceed to

    Malfunction disappears

    Malfunction does not disappear

    Malfunction disappears

    END

    Malfunction does not disappear
  6. CHECK CELLULAR PHONE

    1. Check if the cellular phone is "Bluetooth" compatible.

      Tip:

      Some versions of "Bluetooth" compatible cellular phones may not function.

      Result

      Proceed to

      The phone is "Bluetooth" compatible

      The phone is not "Bluetooth" compatible

    The phone is "Bluetooth" compatible

    PROCEED TO NEXT SUSPECTED AREA SHOWN IN PROBLEM SYMPTOMS TABLE

    The phone is not "Bluetooth" compatible

    END (ONLY A "Bluetooth" COMPATIBLE CELLULAR PHONE CAN BE USED)