NAVIGATION SYSTEM(for HDD) Cellular Phone Registration Failure, Phonebook Transfer Failure

DTC Code DTC Name
Cellular Phone Registration Failure, Phonebook Transfer Failure

PROCEDURE

  1. CHECK OPERATION

    1. Place the cellular phone close to the navigation ECU sub-assembly.

    2. Check if the cellular phone can be registered.

    Result

    Proceed to

    The cellular phone can be registered

    The cellular phone cannot be registered

    The cellular phone can be registered

    NORMAL OPERATION

    The cellular phone cannot be registered
  2. CHECK CURRENT CONDITIONS

    1. Proceed to the next step according to the table below.

    Result

    Proceed to

    Another "Bluetooth" compatible cellular phone available

    Another "Bluetooth" compatible vehicle is available

    None of the above

    Another "Bluetooth" compatible vehicle is available

    CHECK USING ANOTHER "Bluetooth" COMPATIBLE VEHICLEClick here

    None of the above

    CHECK CELLULAR PHONEClick here

    Another "Bluetooth" compatible cellular phone available
  3. CHECK USING ANOTHER CELLULAR PHONE

    1. Check if the system functions using another "Bluetooth" compatible cellular phone.

      Tip:
      • Confirm that either the same or a different version of another "Bluetooth" compatible cellular phone complies with the system.

      • Depending on the version, some "Bluetooth" compatible cellular phones cannot be used.

    Result

    Proceed to

    The system functions

    The system does not functions

    The system functions

    USE A "Bluetooth" COMPATIBLE CELLULAR PHONE

    The system does not functions

    PROCEED TO NEXT SUSPECTED AREA SHOWN IN PROBLEM SYMPTOMS TABLE

  4. CHECK USING ANOTHER "Bluetooth" COMPATIBLE VEHICLE

    1. Register the cellular phone with another vehicle and check if the system functions normally.

      Tip:

      Depending on the version, some "Bluetooth" compatible cellular phones cannot be used.

      Result

      Proceed to

      The system functions

      The system does not functions

    The system functions

    PROCEED TO NEXT SUSPECTED AREA SHOWN IN PROBLEM SYMPTOMS TABLE

    The system does not functions

    ASK CUSTOMER TO UPDATE CELLULAR PHONE OR CHANGE IT TO A "Bluetooth" COMPATIBLE MODEL

  5. CHECK CELLULAR PHONE

    1. Check if a call can be made from the cellular phone.

      Tip:

      The cellular phone is unable to call under any of the following conditions:

      • The cellular phone is locked.

      • The phonebook is being transferred.

      • The line is crossed.

      • The cellular phone is outside service range.

      • The power is off.

      • The battery is low.

      • The cellular phone is not connected via "Bluetooth".

    Result

    Proceed to

    A call can be made from the cellular phone

    A call cannot be made from the cellular phone

    A call can be made from the cellular phone

    PROCEED TO NEXT SUSPECTED AREA SHOWN IN PROBLEM SYMPTOMS TABLE

    A call cannot be made from the cellular phone

    REPLACE CELLULAR PHONE