REMOTE TOUCH (REMOTE OPERATION CONTROLLER ASSEMBLY) SELF CHECK
Note
Before entering self-diagnostic mode, make sure there are no obstructions which may interfere with operation of the remote touch screen, and that the remote touch screen is not dirty.
Do not touch the remote touch screen except when necessary.
Since the remote touch screen may recognize a pinch in/out or flick operation if operated with 2 fingers, always use 1 finger to operate the remote touch screen in self-diagnostic mode.
Tech Tips
The following checks can be done via self-diagnostic mode:
Remote touch (remote operation controller assembly) DTC check
Switch illumination check
Remote touch screen operation position recognition check
Switch operation check
Vibration feedback generation condition check
*a | "MAP" or "HOME" Switch |
*b | "BACK" Switch |
*c | "Sub-function" Switch |
*d | Remote Touch Screen |
Activate Self-diagnostic Mode
Turn the light control switch to the tail or head position.
The "MAP" or "HOME" switch, "BACK" switch and "Sub-function" switch pressed, turn the engine switch on (ACC) to enter self-diagnostic mode.
Note
Self-diagnostic mode will not start if any switches other than "MAP" or "HOME" switch, "BACK" switch and "Sub-function" switch are pressed.
Switch Illumination Check and DTC Check
*a | Switch Illumination |
Check that the switch illumination turns on.
Tech Tips
If present DTCs are stored during self-diagnostic mode, the switch illumination will blink at 0.5-second intervals. The switch illumination will continue to blink until self-diagnostic mode is ended.
*a | Lateral Axis |
*b | Longitudinal Axis |
Remote touch screen operation position recognition check
Operate the remote touch screen laterally and longitudinally and check that the brightness of the switch illumination changes.
Tech Tips
If the brightness of the switch illumination changes according to the position touched on the remote touch screen, the remote touch screen operation position is correctly being recognized.
The brightness of the switch illumination changes between 0% and 100% according to the remote touch screen operation coordinates.
The remote touch screen operation coordinates change between 0 and 255 on the lateral axis and longitudinal axis.
When the remote touch screen operation coordinates are 0 for the lateral axis and 0 for the longitudinal axis, the brightness of the switch illumination will be 0% (off). When the coordinates of both the lateral and longitudinal axis are 255, the brightness of the switch illumination will be 100% (full brightness).
Switch Operation Check
Check that the switch illumination turns on at 100% brightness when each switch is pressed while touching the upper left of the remote touch screen.
Tech Tips
If the switch illumination turns on at 100% brightness when a switch is pressed, the switch being pressed is operating normally.
Vibration feedback generation condition check
*a | Feedback Force Image Screen |
*b | Button |
Operate the remote touch screen to move the pointer displayed on the multi-display assembly screen and check that remote touch screen generates vibration feedback according to the pointer display position on the multi-display assembly.
Tech Tips
On the multi-display assembly customize setting screen, if the feedback force setting is set to "Off", no vibration feedback will be generated.
If the remote touch screen generates vibration feedback according to the pointer display position, the remote touch (remote operation controller assembly) is correctly receiving the reaction force setting signal sent from the radio receiver assembly.
If the remote touch (remote operation controller assembly) cannot receive the reaction force setting signal sent from the radio receiver assembly, use the default feedback force image stored in the remote touch (remote operation controller assembly) to generate vibration feedback on the remote touch screen.
End Self-diagnostic Mode
Do not perform any operations for 30 seconds, or turn the engine switch off to end self-diagnostic mode.
STORAGE CHECK (DCU STORAGE CHECK)
Note
When replacing the radio receiver assembly, always replace it with a new one. If a radio receiver assembly which was installed to another vehicle is used, the following may occur:
A communication malfunction DTC may be stored.
The radio receiver assembly may not operate normally.
Tech Tips
Check the storage with it installed to the radio receiver assembly.
Illustrations may differ from the actual vehicle screen depending on the device settings and options. Therefore, some detailed areas may not be shown exactly the same as on the actual vehicle screen.
Enter diagnostic mode.
Select "Failure Diagnosis" from the "Service Menu" screen.
Select "Storage Check" from the "Failure Diagnosis" screen.
*a | Result |
Storage Check
Select "DCU Storage Check" to start the DCU storage check.
Check the result displayed when the DCU storage check is complete.
Display (Result) | Description |
---|---|
Checking | Check is in progress |
OK | Radio receiver assembly storage is normal |
NG | Radio receiver assembly storage is malfunctioning |
Tech Tips
After selecting "DCU Storage Check", it may take a while until the result is displayed.
If the cabin temperature is -20°C (-4°F) or lower, or 65°C (149°F) or higher, the storage may not operate normally, and "NG" may be shown on the display. Make sure to perform troubleshooting with the cabin at an appropriate temperature.
If "NG" is displayed even when the cabin temperature is appropriate, replace the radio receiver assembly with a new one.
STORAGE CHECK (MEU STORAGE CHECK)
Note
When replacing the navigation ECU, always replace it with a new one. If a navigation ECU which was installed to another vehicle is used, the following may occur:
A communication malfunction DTC may be stored.
The navigation ECU may not operate normally.
Tech Tips
Check the storage with it installed to the navigation ECU.
Illustrations may differ from the actual vehicle screen depending on the device settings and options. Therefore, some detailed areas may not be shown exactly the same as on the actual vehicle screen.
Enter diagnostic mode.
Select "Failure Diagnosis" from the "Service Menu" screen.
Select "MEU Check" from the "Failure Diagnosis" screen.
Select "Storage Check" from the "MEU Diagnosis" screen.
*a | Result |
Storage Check
Select "MEU Storage Check" to start the MEU storage check.
Check the result displayed when the MEU storage check is complete.
Display (Result) | Description |
---|---|
Checking | Check is in progress |
OK | Navigation ECU storage is normal |
NG | Navigation ECU storage is malfunctioning |
Tech Tips
After selecting "MEU Storage Check", it may take a while until the result is displayed.
If the cabin temperature is -20°C (-4°F) or lower, or 65°C (149°F) or higher, the storage may not operate normally, and "NG" may be shown on the display. Make sure to perform troubleshooting with the cabin at an appropriate temperature.
If "NG" is displayed even when the cabin temperature is appropriate, replace the navigation ECU with a new one.
CHECK PANEL & STEERING SWITCH
Tech Tips
The radio receiver assembly panel switches, remote touch (remote operation controller assembly) panel switches and steering switches are checked in the following procedure.
Illustrations may differ from the actual vehicle screen depending on the device settings and options. Therefore, some detailed areas may not be shown exactly the same as on the actual vehicle screen.
Enter diagnostic mode.
Select "Function Check/Setting" from the "Service Menu" screen.
Select "Panel & Steering Switch" from the "Function Check/Setting I" screen.
Panel & Steering Switch Check Mode
Display | Content |
---|---|
*a: Switch condition | "Pushed" is displayed when any switch is pushed |
*b: Number of switches pushed |
|
*c: Rotary switch direction | Direction of rotary switch is displayed |
Operate each switch and check that the switch conditions are correctly displayed.
Note
Do not push any switch for 3 seconds or more as doing so may cancel diagnostic mode.
CHECK MICROPHONE (INPUT TO RADIO RECEIVER ASSEMBLY)
Tech Tips
The radio receiver assembly microphone and microphone input signal can be checked using the following procedures.
Illustrations may differ from the actual vehicle screen depending on the device settings and options. Therefore, some detailed areas may not be shown exactly the same as on the actual vehicle screen.
Enter diagnostic mode.
Select "Function Check/Setting" from the "Service Menu" screen.
Select "Microphone Check" from the "Function Check/Setting I" screen.
Microphone Check
Display | Content |
---|---|
*a: Microphone input level meter | Monitors the microphone input level every 0.1 seconds and displays the results in 8 different levels. |
*b: Recording switch* | Starts recording. |
*c: Stop switch* | Stops recording and playing. |
*d: Play switch* | Plays the recorded voice. |
*e: Recording indicator* | Comes on while recording. |
*: w/ Recording Function
When speaking into the microphone, check that the microphone input level meter changes according to the input level.
Tech Tips
The microphone is active at all times when this screen is displayed.
Push the recording switch and perform voice recording.
Tech Tips
Select the recording switch with the blower motor of the air conditioning system stopped. If an outlet of the air conditioning system is facing the microphone, noise may be recorded.
While recording or playing, the switches other than the stop switch cannot be pushed.
When no recording is present, the play switch cannot be pushed.
Recording will stop after 5 seconds or when the stop switch is pushed.
Check that the recording indicator remains on while recording and that the recording can be played normally.
CHECK MICROPHONE (INPUT TO NAVIGATION ECU)
Tech Tips
The navigation ECU microphone and microphone input signal can be checked using the following procedures.
Illustrations may differ from the actual vehicle screen depending on the device settings and options. Therefore, some detailed areas may not be shown exactly the same as on the actual vehicle screen.
Enter diagnostic mode.
Select "Function Check/Setting" from the "Service Menu" screen.
Select "Next page" from the "Function Check/Setting I" screen.
Select "MEU Inspection" from the "Function Check/Setting II" screen.
Select "Microphone Check" from the "MEU Inspection" screen.
Microphone Check
Display | Content |
---|---|
*a: Microphone input level meter | Monitors the microphone input level every 0.1 seconds and displays the results in 8 different levels. |
*b: Recording switch* | Starts recording. |
*c: Stop switch* | Stops recording and playing. |
*d: Play switch* | Plays the recorded voice. |
*e: Recording indicator* | Comes on while recording. |
*: w/ Recording Function
When speaking into the microphone, check that the microphone input level meter changes according to the input level.
Tech Tips
The microphone is active at all times when this screen is displayed.
Push the recording switch and perform voice recording.
Tech Tips
Select the recording switch with the blower motor of the air conditioning system stopped. If an outlet of the air conditioning system is facing the microphone, noise may be recorded.
While recording or playing, the switches other than the stop switch cannot be pushed.
When no recording is present, the play switch cannot be pushed.
Recording will stop after 5 seconds or when the stop switch is pushed.
Check that the recording indicator remains on while recording and that the recording can be played normally.
CHECK GPS & VEHICLE SENSORS
Tech Tips
GPS information, vehicle signals and sensor signals are checked in the following procedure.
Illustrations may differ from the actual vehicle screen depending on the device settings and options. Therefore, some detailed areas may not be shown exactly the same as on the actual vehicle screen.
Enter diagnostic mode.
Select "Function Check/Setting" from the "Service Menu" screen.
Select "Next page" from the "Function Check/Setting I" screen.
Select "MEU Inspection" from the "Function Check/Setting II" screen.
Select "System Sensors Check" from the "MEU Inspection" screen.
System Sensors Check
Display | Content | ||
---|---|---|---|
Reception number | Displays reception condition of the satellites used to determine vehicle position | Blue: P (In use) | System is using GPS signal for location. |
Yellow: T (Receiving) | System is tracking GPS signal for location. | ||
No color: Not in use | System cannot receive GPS signal. (Searching for GPS signal) | ||
Status | Displays reception status of the satellites used to determine vehicle position | OK (3D) | 3-dimensional location method is being used. |
OK (2D) | 2-dimensional location method is being used. | ||
NG | Location data cannot be used. | ||
error | Reception error has occurred. | ||
- | Any other state. | ||
Measurement ratio | Displays the ratio of satellites performing measurements | 3D | The ratio of satellites performing 3D positioning is displayed. |
2D | The ratio of satellites performing 2D positioning is displayed. | ||
NG | The ratio of satellites not performing measurement is displayed. | ||
Date | Date/time information obtained from GPS signals is displayed in Greenwich Mean Time (GMT). | ||
Position | Latitude and longitude information on current position is displayed. |
Display | Content |
---|---|
Pulse Count | Displays the accumulated number of input pulses beginning when this screen is displayed |
Speed | Displays vehicle speed |
Display | Content | Note |
---|---|---|
Gyro Voltage | Displays the output voltage of the gyro sensor | - |
0 point Voltage | Displays the zero-point voltage of the gyro sensor | - |
Relative bearing | Displays the output angle of the gyro sensor | The amount of change in bearing angle (degrees) after the system sensor check screen is displayed (clockwise: "+", counterclockwise: "-"). |
Display | Content |
---|---|
Reset | When this switch is pressed and held for 3 seconds or more, the values for the display items of SPD signal and gyro sensor signal are reset and display "0". |
Display | Content |
---|---|
Gyro/Distance correction study situation | Displays learning status of Gyro/Distance correction |
When the "System Sensors Check" screen is displayed, check all the sensor signals.
Tech Tips
This screen is updated once per second.
GPS Time Setting (w/ GPS Time Setting Function)
Display | Content |
---|---|
*a: Time display | Displays the date and time in the device. |
*b: Date and time setting screen | Setting is possible only when GPS signals are not being received. |
*c: Cursor movement switch | Moves the cursor on the date and time setting screen to the right and left. |
*d: Adjustment switch | Adjusts values of items selected by the cursor. |
*e: OK switch | Selecting this switch after setting the date and time updates the date and time in the device (only when GPS signals are not received). |
When GPS signals are not being received, the data and time in the device can be adjusted.
Tech Tips
Time setting is possible only when GPS signals are not being received. When the audio and visual system is receiving GPS signals, priority is given to displaying the time and date received via GPS.
CHECK VEHICLE SIGNAL
Tech Tips
Vehicle signals received by the radio receiver assembly are checked in the following procedure.
Illustrations may differ from the actual vehicle screen depending on the device settings and options. Therefore, some detailed areas may not be shown exactly the same as on the actual vehicle screen.
Enter diagnostic mode.
Select "Function Check/Setting" from the "Service Menu" screen.
Select "Vehicle Signal" from the "Function Check/Setting I" screen.
Vehicle Signal Check Mode
Display | Content |
---|---|
Battery | Battery voltage is displayed. |
IG | Engine switch ON/OFF state is displayed. |
PKB | Parking brake ON/OFF state is displayed. |
REV | Reverse signal ON/OFF state is displayed. |
SPEED | Vehicle speed is displayed in km/h. |
TAIL | Tail signal (light control switch) ON/OFF state is displayed. |
ADIM/TCAN | Brightness state DIM (with)/BRIGHT (without) is displayed. |
Tech Tips
Only items sending vehicle signals will be displayed.
This screen displays vehicle signals input to the radio receiver assembly.
This screen is updated once per second.
When the "Vehicle Signal Check Mode" screen is displayed, check all the vehicle signal conditions.
CHECK HANDS-FREE VOICE QUALITY AND VOLUME SETTING
Note
These settings are adjusted separately for each registered cellular phone.
If a cellular phone has not been registered, the settings cannot be adjusted.
Tech Tips
The hands-free volume of a "Bluetooth" compatible phone can be adjusted using the following procedure.
Illustrations may differ from the actual vehicle screen depending on the device settings and options. Therefore, some detailed areas may not be shown exactly the same as on the actual vehicle screen.
Enter diagnostic mode.
Select "Function Check/Setting" from the "Service Menu" screen.
Select "HF Voice Quality Setting" from the "Function Check/Setting I" screen.
*a | Numeric Keypad |
*b | Setting Button |
*c | Reset Button |
Hands-Free Voice Quality Setting (Voice Quality Type adjustment)
If necessary, refer to the table below to adjust the voice quality type with the numeric keypad.
When adjusting the settings, use the number pad on the screen to input the voice quality type according to the table.
Parameter | Target Phenomenon | Voice Quality Type | Positive Effect of Changing Voice Quality | Negative Effect of Changing Voice Quality |
---|---|---|---|---|
A (Noise) |
The other party hears background noise when listening to your voice. | 1000 | The amount of background noise the other party hears when listening to your voice is reduced. | The volume of voice the other party hears when listening to your voice may temporarily drop. |
B (Noise) |
The other party hears a lot of background noise when listening to your voice. | 2000 | The amount of background noise the other party hears when listening to your voice is sharply reduced. | The volume of voice the other party hears when listening to your voice may temporarily drop. |
C (Echo) |
The other party hears weak echoes. | 0100 | The amount of echo is reduced (low level). | Sound quality of the other party deteriorates (low level). |
D (Echo) |
The other party hears strong echoes. | 0200 | The amount of echo is reduced (high level). | Sound quality of the other party deteriorates (high level). |
Parameter | Target Phenomenon | Voice Quality Type | Positive Effect of Changing Voice Quality | Negative Effect of Changing Voice Quality |
---|---|---|---|---|
A+C | The other party hears background noise and weak echoes when listening to your voice. | 1100 |
|
|
A+D | The other party hears background noise and strong echoes when listening to your voice. | 1200 |
|
|
B+C | The other party hears a lot of background noise and weak echoes when listening to your voice. | 2100 |
|
|
B+D | The other party hears a lot of background noise and strong echoes when listening to your voice. | 2200 |
|
|
Tech Tips
The default value is "0000".
Settings will be applied when the setting button is selected.
If voice quality type values that are not in the table are input, the setting will not be applied and a positive effect may not be gained.
If the quality of phone calls decreases due to the changed settings, return the settings to "0000" by selecting "INIT".
CHECK DAB RECEPTION (w/ DAB Function)
Tech Tips
The reception condition of Digital Audio Broadcast (DAB) can be checked.
Illustrations may differ from the actual vehicle screen depending on the device settings and options. Therefore, some detailed areas may not be shown exactly the same as on the actual vehicle screen.
Enter diagnostic mode.
Select "Function Check/Setting" from the "Service Menu" screen.
Select "Next Page" from the "Function Check/Setting I" screen.
Select "DAB Reception Check" from the "Function Check/Setting II" screen.
DAB Reception Check
Display | Content |
---|---|
*a: Up or down switch | Enables the channel to be changed to the one to be checked. |
*b: Check/STOP switch |
|
*c: DAB tuner reception level check result description (main) |
DAB antenna (main) connection status as follows: |
*d: DAB tuner reception level check result description (sub) |
DAB antenna (sub) connection status as follows: |
*e: Antenna connection check (main) |
DAB antenna (main) connection status as follows: |
*f: Antenna connection check (sub) |
DAB antenna (sub) connection status as follows: |
Select "Check" to start the DAB reception check.
Check the results displayed when the DAB reception check is complete.
CLEAR PASSWORD OF EXPORT/IMPORT MEMORY POINT FUNCTION
Tech Tips
This function allows the initialization of a password which was set on the navigation ECU when exporting/importing memory points.
Illustrations may differ from the actual vehicle screen depending on the device settings and options. Therefore, some detailed areas may not be shown exactly the same as on the actual vehicle screen.
Enter diagnostic mode.
Select "Service Information" from the "Service Menu" screen.
Select "MEU Information" from the "Service Information" screen.
Select "Memory point backup" from the "MEU Information" screen.
Clear backup password
Tech Tips
Depending on the manufacturer, some component names and versions will be displayed differently.
Select "Clear backup password" from the "Memory point backup" screen.
CHECK SPEAKER
Tech Tips
This function is used when checking the speaker wiring and whether the speakers are functioning properly.
Illustrations may differ from the actual vehicle screen depending on the device settings and options. Therefore, some detailed areas may not be shown exactly the same as on the actual vehicle screen.
Turn radio receiver assembly on and play any audio source.
Tech Tips
This audio source will be used for the speaker check.
The "SPCheck ON" button is grayed out and cannot be pressed when the audio source is off.
Enter diagnostic mode.
Select "Failure Diagnosis" from the "Service Menu" screen.
Select "System Check" from the "Failure Diagnosis" screen.
Select "SPCheck ON" from the "System Check Mode" screen.
Check the speaker wiring and check that the speakers are functioning properly.
Tech Tips
Check that each speaker outputs sound from the selected audio source properly.
"SPCheck OFF" is displayed during the speaker check.
Sound can be heard from the speakers around the vehicle in order beginning from a speaker on the front side.
The sounding order during SPCheck cannot be adjusted.
More than one speaker may sound simultaneously depending on the speaker wiring.
Sound stops when any of the following conditions are met:
"SPCheck OFF" is selected.
The engine switch is turned off.
Diagnostic mode is turned off.
The screen is changed to another screen.
Audio mode is turned off.
Tech Tips
This function is used to check the cause when the radio receiver assembly screen is blacked out.
Although the location where the malfunction was detected is displayed, the actual cause of the malfunction may be in another location.
CHECK SOFTWARE ERROR HISTORY
Check software error history.
Connect the GTS to the DLC3.
Turn the engine switch on (IG).
Turn the GTS on.
Enter the following menus: Body Electrical / Navigation System / Utility / Software Error History.
Tester Display |
---|
Software Error History |
When an item is stored for Software Error History, record it before repairing the performing repairs.
Error Description | Trigger | Detail |
---|---|---|
Software Reset | Navi Microcomputer | Hexadecimal Number |
Audio Microcomputer | ||
CAN Microcomputer | ||
No Video Signal | Front Monitor | |
Rear Monitor | ||
MOST Cold Restart | Always |
Tech Tips
The trigger detects malfunctions and displays the location where the malfunction information was stored.
Software Error History can store up to 5 history data items. If a new software error occurs when 5 data items have already been stored, the oldest data is cleared and the new data is stored.
If an error that is unsupported by the GTS occurs, a "-" is displayed for the display items.
Clear software error history.
When DTCs are cleared using any of the following operations, Software Error History will be cleared as well.
Cleared using the GTS.
Cleared using the system check mode screen.
Cleared using the unit check mode screen.
CHECK OPTICAL DISC ERROR HISTORY
Tech Tips
This function is used to check the cause when an optical disc error occurs.
Check optical disc error history.
Connect the GTS to the DLC3.
Turn the engine switch on (IG).
Turn the GTS on.
Enter the following menus: Body Electrical / Navigation System / Utility / Optical Disc Error History.
Tester Display |
---|
Optical Disc Error History |
When an item is stored for Optical Disc Error History, record it before proceeding with troubleshooting.
Display | Content |
---|---|
Error Type | Displays the type of error. |
Device | Displays the malfunctioning device. |
Date | Displays the date and time that the malfunction occurred. |
Error Type | Detection Condition | Action |
---|---|---|
Read Error | When a disc read error occurs. | Proceed to next suspected area shown in Problem Symptoms Table |
Disc damaged/up side down/dirty | When it is determined that any of the following is the cause of the disc read error:
|
|
Cannot determine disc type | An unsuitable disc is inserted. | |
DSP error | When an error occurs while decoding MP3/WMA/AAC files. | |
Some files are corrupt |
|
|
Some files cannot be found |
|
|
Copy protection violation | When a file with copyright protection that cannot be played back is played back. |
Device | Component |
---|---|
DVD-P | Radio receiver assembly |
CD-P | Not available |
R-Seat DVD-P | Not available |
Tech Tips
Optical Disc Error History can store up to 7 history data items. If a new optical disc error occurs when 7 data items have already been stored, the oldest data is cleared and the new data is stored.
If an error that is unsupported by the GTS occurs, a "-" or blank is displayed for the display items.
Clear optical disc error history.
When DTCs are cleared using any of the following operations, Optical Disc Error History will be cleared as well.
Cleared using the GTS.
Cleared using the system check mode screen.
Cleared using the unit check mode screen.
Tech Tips
This function is used to detect disconnection of the video devices.
In order to inspect the RSE, a disc should be inserted into the radio receiver assembly.
CHECK VIDEO DEVICE CONNECTION CHECK
Check Video Device Connection Check.
Connect the GTS to the DLC3.
Turn the engine switch on (IG).
Turn the GTS on.
Enter the following menus: Body Electrical / Navigation System / Utility / Video Device Connection Check.
Tester Display |
---|
Video Device Connection Check |
When an item is stored for Video Device Connection Check, record it before proceeding with troubleshooting.
Tech Tips
DTCs are stored when errors are detected.
Depending on the vehicle, some of the items will not be displayed on the "Error Detected Image Line (Type)" screen.
Error Detected Image Line (Type) | Areas to be Checked |
---|---|
H/U - > Separate Display (GVIF) | Digital video signal between the radio receiver assembly and multi-display assembly |
H/U - > Full RSE (GVIF) | Not available |
RSE - > Seatback Display RH (GVIF) | Not available |
RSE - > Seatback Display LH (GVIF) | Not available |
Rear Camera - > H/U (NTSC) | Not available |
IPA/BGM/PVM ECU - > Separate Display (GVIF) | Not available |
IPA/BGM/PVM ECU - > H/U (NTSC) | Not available |
IPA/BGM/PVM ECU - > H/U (GVIF) | Not available |
Clear video device connection check.
When DTCs are cleared using any of the following operations, Video Device Connection Check will be cleared as well.
Cleared using the GTS.
Cleared using the system check mode screen.
Cleared using the unit check mode screen.
CHECK "Bluetooth" CONNECTION HISTORY
Tech Tips
This function is used to check the connection history when the connection between the radio receiver assembly and a "Bluetooth" device is unstable.
Check "Bluetooth" Connection History.
Tech Tips
"Bluetooth" Connection History displays data stored in the internal memory of the ECU, such as the date a "Bluetooth" connection was attempted and the state of a "Bluetooth" connection.
By checking "Bluetooth" Connection History, the date, cause, etc. of a "Bluetooth" device failing to register or connect can be analyzed.
"Bluetooth" connection history indicates the estimated cause of a malfunction, but does not determine it. Therefore, checking "Bluetooth" Connection History may not improve the problem.
Performing an inspection using the GTS before recording the "Bluetooth" Connection History may clear the history.
Connect the USB memory device to the No. 1 stereo jack adapter assembly.
Enter diagnostic mode.
Select "Failure Diagnosis" from the "Service Menu" screen.
Select "Diagnosis Recorder" from the "Failure Diagnosis" screen.
*a | Green Indicator |
Push the "Recording ON/OFF" switch to enable "BT Communication Trace output" to be selected.
Tech Tips
When the green "Recording ON/OFF" indicator is illuminated, the "BT Communication Trace output" is grayed out and cannot be selected.
Select "BT Communication Trace output" for 3 seconds.
According to the instructions on the screen, save the "Bluetooth" Connection History data to a USB memory device.
Select "Recording ON/OFF" on the Diagnosis Recorder screen to illuminate the green "Recording ON/OFF" indicator.
Tech Tips
Make sure that the green "Recording ON/OFF" indicator returns to illuminated state, after performing the above procedure.
Connect the USB memory device with the saved "Bluetooth" connection history data to the GTS.
Turn the GTS on.
Enter the following menus: Advanced Function / Bluetooth Connection History.
According to the GTS screen, select the saved "Bluetooth" connection history file.
When an item is stored for "Bluetooth" Connection History, record it before proceeding with troubleshooting.
Item | Content |
---|---|
Occurrence Start Date/Time | Date and time of "Bluetooth" connection are displayed. |
Occurrence End Date/Time | Date and time of "Bluetooth" disconnection are displayed. |
History Type | Type of "Bluetooth" Connection History is displayed. |
Result | "Bluetooth" connection result is displayed. |
Contents | "Bluetooth" connection status is displayed. |
"Bluetooth" Address | "Bluetooth" device address is displayed. |
Continuance Time | The number of retries when "Bluetooth" connection was performed is displayed. |
Result | Contents | Detail | Areas to be Checked |
---|---|---|---|
- | - | Engine switch on (ACC) | - |
Result | Contents | Detail | Areas to be Checked |
---|---|---|---|
Success (HFP) | No Error | "Bluetooth" device was registered as a hands-free device properly. | - |
Success (AVP) | No Error | "Bluetooth" device was registered as a "Bluetooth" audio device properly. | - |
Failure | Time Out | Could not perform "Bluetooth" connection properly. |
|
Authentication Error | Wrong PIN code was input for PIN code verification. | Perform "Bluetooth" device registration again. (Input PIN code correctly.) | |
Confirmation button was not selected even though a passkey was displayed. | Perform "Bluetooth" device registration again. (When a passkey is displayed, select the confirmation button.) | ||
A verification error occurred between the radio receiver assembly and "Bluetooth" device. | Restart the radio receiver assembly and "Bluetooth" device, and operate them again. | ||
ACL Link Disconnection | "Bluetooth" connection was disconnected by operating the "Bluetooth" device. | Perform "Bluetooth" device registration again. | |
"Bluetooth" connection could not be established due to wave interference around the vehicle. | Check for wave interference and perform "Bluetooth" device registration again. | ||
"Bluetooth" device was outside the communication area. | Bring the "Bluetooth" device near the radio receiver assembly and perform "Bluetooth" device registration again. | ||
"Bluetooth" setting on the "Bluetooth" device was off. | Change the "Bluetooth" setting to on and perform "Bluetooth" device registration again. | ||
"Bluetooth" device was off. | Turn the "Bluetooth" device on and perform "Bluetooth" device registration again. | ||
A malfunction of the "Bluetooth" device occurred. | Restart the "Bluetooth" device and operate it again. | ||
Memory Write Failure | "Bluetooth" device information could not be stored in the radio receiver assembly. | Perform "Bluetooth" device registration again. | |
Other Error | An error other than above occurred. | After turning the engine switch off and back on (IG) again, perform "Bluetooth" device registration again. | |
Cancel | No Error | Registration was suspended by operating the radio receiver assembly or "Bluetooth" device. | - |
Result | Contents | Detail | Areas to be Checked |
---|---|---|---|
|
No Error | "Bluetooth" device was connected as a hands-free device properly. | - |
|
No Error | "Bluetooth" device was connected as a "Bluetooth" audio device properly. | - |
|
Time Out | Could not perform "Bluetooth" connection properly. |
|
Authentication Error | Verification of authentication key between the radio receiver assembly and "Bluetooth" device failed. | If "Bluetooth" connection fails multiple times, perform registration again. | |
A verification error occurred between the radio receiver assembly and "Bluetooth" device. | Restart the radio receiver assembly and "Bluetooth" device, and operate them again. | ||
Page Time Out | Could not find a "Bluetooth" device near the radio receiver assembly. | Bring the "Bluetooth" device near the radio receiver assembly and perform "Bluetooth" connection again. | |
"Bluetooth" connection could not be established due to wave interference around the vehicle. | Check for wave interference and perform "Bluetooth" connection again. | ||
"Bluetooth" device was outside the communication area. | Bring the "Bluetooth" device near the radio receiver assembly and perform "Bluetooth" connection again. | ||
"Bluetooth" setting on the "Bluetooth" device was off. | Change the "Bluetooth" setting to on and perform "Bluetooth" connection again. | ||
"Bluetooth" device was off. | Turn the "Bluetooth" device on and perform "Bluetooth" connection again. | ||
A malfunction of the "Bluetooth" device occurred. | Restart the "Bluetooth" device and operate it again. | ||
|
ACL Link Disconnection | "Bluetooth" connection was disconnected by operating the "Bluetooth" device. | Perform "Bluetooth" connection again. |
"Bluetooth" connection could not be established due to wave interference around the vehicle. | Check for wave interference and perform "Bluetooth" connection again. | ||
"Bluetooth" device was outside the communication area. | Bring the "Bluetooth" device near the radio receiver assembly and perform "Bluetooth" connection again. | ||
"Bluetooth" setting on the "Bluetooth" device was off. | Change the "Bluetooth" setting to on and perform "Bluetooth" connection again. | ||
"Bluetooth" device was off. | Turn the "Bluetooth" device on and perform "Bluetooth" connection again. | ||
A malfunction of the "Bluetooth" device occurred. | Restart the "Bluetooth" device and operate it again. | ||
SDP Error | HFP was disabled on the "Bluetooth" device. | Enable HFP on the "Bluetooth" device and perform "Bluetooth" connection again. | |
"Bluetooth" device which operation had not been confirmed was used. | Check that the "Bluetooth" device is hands-free compatible and its operation has been confirmed. |
||
Other Error | An error other than above occurred. | After turning the engine switch off and back on (IG) again, perform "Bluetooth" device registration again. | |
|
Time Out | Could not perform "Bluetooth" connection properly. |
|
Authentication Error | Verification of authentication key between the radio receiver assembly and "Bluetooth" device failed. | If "Bluetooth" connection fails multiple times, perform registration again. | |
A verification error occurred between the radio receiver assembly and "Bluetooth" device. | Restart the radio receiver assembly and "Bluetooth" device, and operate them again. | ||
Page Time Out | Could not find a "Bluetooth" device near the radio receiver assembly. | Bring the "Bluetooth" device near the radio receiver assembly and perform "Bluetooth" connection again. | |
"Bluetooth" connection could not be established due to wave interference around the vehicle. | Check for wave interference and perform "Bluetooth" connection again. | ||
"Bluetooth" device was outside the communication area. | Bring the "Bluetooth" device near the radio receiver assembly and perform "Bluetooth" connection again. | ||
"Bluetooth" setting on the "Bluetooth" device was off. | Change the "Bluetooth" setting to on and perform "Bluetooth" connection again. | ||
"Bluetooth" device was off. | Turn the "Bluetooth" device on and perform "Bluetooth" connection again. | ||
A malfunction of the "Bluetooth" device occurred. | Restart the "Bluetooth" device and operate it again. | ||
ACL Link Disconnection | "Bluetooth" connection was disconnected by operating the "Bluetooth" device. | Perform "Bluetooth" connection again. | |
"Bluetooth" connection could not be established due to wave interference around the vehicle. | Check for wave interference and perform "Bluetooth" connection again. | ||
"Bluetooth" device was outside the communication area. | Bring the "Bluetooth" device near the radio receiver assembly and perform "Bluetooth" connection again. | ||
"Bluetooth" setting on the "Bluetooth" device was off. | Change the "Bluetooth" setting to on and perform "Bluetooth" connection again. | ||
"Bluetooth" device was off. | Turn the "Bluetooth" device on and perform "Bluetooth" connection again. | ||
A malfunction of the "Bluetooth" device occurred. | Restart the "Bluetooth" device and operate it again. | ||
SDP Error | AVP was disabled on the "Bluetooth" device. | Enable AVP on the "Bluetooth" device and perform "Bluetooth" connection again. | |
"Bluetooth" device which operation had not been confirmed was used. | Check that the "Bluetooth" device is "Bluetooth" audio compatible and its operation has been confirmed. | ||
Other Error | After turning the engine switch off and back on (IG) again, perform "Bluetooth" device registration again. | After turning the engine switch off and back on (IG) again, perform "Bluetooth" device registration again. |
|
Manual Connect Cancel (HFP) | No Error | Connection was interrupted by operating the radio receiver assembly or "Bluetooth" device. | - |
Manual Connect Cancel (AVP) | No Error | Connection was interrupted by operating the radio receiver assembly or "Bluetooth" device. | - |
Result | Contents | Detail | Areas to be Checked |
---|---|---|---|
Disconnection Complete (HFP) | Link Loss | The "Bluetooth" device was moved outside of the communication area. | Move the "Bluetooth" device into the communication area. |
"Bluetooth" connection was disconnected due to wave interference around the vehicle. | Check for wave interference and perform "Bluetooth" connection again. | ||
A malfunction of the "Bluetooth" device occurred. | Restart the "Bluetooth" device and operate it again. | ||
Disconnection from Partner | "Bluetooth" connection was disconnected by operating the "Bluetooth" device. | - | |
Disconnection from Self | "Bluetooth" connection was disconnected by operating the radio receiver assembly. | - | |
Other Error | An error other than above occurred. | After turning the engine switch off and back on (IG) again, perform "Bluetooth" device registration again. | |
Disconnection Complete (AVP) | Link Loss | The "Bluetooth" device was moved outside of the communication area. | Move the "Bluetooth" device into the communication area. |
"Bluetooth" connection was disconnected due to wave interference around the vehicle. | Check for wave interference and perform "Bluetooth" connection again. | ||
A malfunction of the "Bluetooth" device occurred. | Restart the "Bluetooth" device and operate it again. | ||
Disconnection from Partner | "Bluetooth" connection was disconnected by operating the "Bluetooth" device. | - | |
Disconnection from Self | "Bluetooth" connection was disconnected by operating the radio receiver assembly. | - | |
Other Error | An error other than above occurred. | After turning the engine switch off and back on (IG) again, perform "Bluetooth" device registration again. |
Result | Contents | Detail | Areas to be Checked |
---|---|---|---|
Success | No Error | Call was made properly. | - |
Failure | Out of Service | Outside the cellular phone service area. | Move the vehicle into a cellular phone service area, check that the "Bluetooth" device is connected to the vehicle and operate the device again. |
Redial Regulation | Redial of the "Bluetooth" device was restricted and could not make a hands-free call. | Restart the "Bluetooth" device and operate it again. | |
Other Error | Could not make a hands-free call due to a "Bluetooth" device malfunction. | Restart the "Bluetooth" device and operate it again. | |
Could not make a hands-free call due to a radio receiver assembly malfunction. | After turning the engine switch off and back on (IG) again, perform "Bluetooth" device registration again. | ||
Could not make a hands-free call from the radio receiver assembly because the call status of the "Bluetooth" device was not transmitted to the radio receiver assembly. | Restart the "Bluetooth" device and operate it again. |
Tech Tips
The names of items in the Result and Contents columns of the table may differ from the actual item displayed on the GTS.
Bluetooth Connection Sequence (Registration from onboard device)
Bluetooth Connection Sequence (Connection from onboard device after registration)
Bluetooth Connection Sequence (Registration from Bluetooth device)
Bluetooth Connection Sequence (Connection from Bluetooth device after registration)
Bluetooth Connection Sequence (Automatic Connection)
Bluetooth Connection Sequence (Manual Connection)
Bluetooth Connection Sequence (Disconnection Processing)
Bluetooth Connection Sequence (Phone Call Processing)
Tech Tips
Bluetooth Related Terms:
Marking in Repair Manual | Description | |
---|---|---|
HFP | (Hands Free Profile) | Profile for making and receiving telephone calls. |
AVP | (Audio/Video Profile) | Profile for music playback, lyric display and operation. |
ACL | (Asynchronous Connection Less) | One of the Bluetooth connection methods used for data transfer. |
SDP | (Service Discovery Protocol) | Protocol used to determine what kind of service is supported by the connected device. |
CHECK "Wi-Fi" CONNECTION HISTORY
Tech Tips
This function is used to check the connection history when the connection between the radio receiver assembly and a "Wi-Fi" device is unstable.
Check "Wi-Fi" Connection History.
Tech Tips
"Wi-Fi" Connection History displays data stored in the internal memory of the ECU, such as the date a "Wi-Fi" connection was attempted and the state of a "Wi-Fi" connection.
By checking "Wi-Fi" Connection History, the date, cause, etc. of a "Wi-Fi" device failing to register or connect can be analyzed.
"Wi-Fi" connection history indicates the estimated cause of a malfunction, but does not determine it. Therefore, checking "Wi-Fi" Connection History may not improve the problem.
Performing an inspection using the GTS before recording the "Wi-Fi" Connection History may clear the history.
Connect the USB memory device to the No. 1 stereo jack adapter assembly.
Enter diagnostic mode.
Select "Failure Diagnosis" from the "Service Menu" screen.
Select "Diagnosis Recorder" from the "Failure Diagnosis" screen.
*a | Green indicator |
Push the "Recording ON/OFF" switch to enable "Wi-Fi Communication Trace output" to be selected.
Tech Tips
When the green "Recording ON/OFF" indicator is illuminated, the "Wi-Fi Communication Trace output" is grayed out and cannot be selected.
Select "Wi-Fi Communication Trace output" for 3 seconds.
According to the instructions on the screen, save the "Wi-Fi" Connection History data to a USB memory device.
Select "Recording ON/OFF" on the Diagnosis Recorder Screen to illuminate the green "Recording ON/OFF" indicator.
Tech Tips
Make sure that the green "Recording ON/OFF" indicator returns to illuminated state, after performing the above procedure.
Connect the USB memory device with the saved "Wi-Fi" Connection History data to the GTS.
Turn the GTS on.
Enter the following menus: Advanced Function / Wi-Fi Connection History.
According to the GTS screen, select the saved "Wi-Fi" connection history file.
When an item is stored for "Wi-Fi" Connection History, record it before proceeding with troubleshooting.
Item | Content |
---|---|
Occurrence Date/Time | Year is displayed in 4 digits and month, date, hour, minute and second are displayed in 2 digits |
Result | Connect/Disconnect Success |
Timeout | |
Communication Error | |
Authentication Failure | |
Disconnection Failure | |
Other Failure | |
Contents | No Error |
AP Connection Error | |
AP Connection Error (WPS) | |
DHCP Connection Error | |
DNS Connection Error | |
HTTP Connection Error | |
Other Error | |
Destination MAC Address | Displayed in lower case hexadecimal format with "-" inserted every two characters. |
Destination SSID Data is read as ASCII code | Data is read as ASCII code |
WLAN Standard | 802.11 b |
802.11 g | |
802.11 n | |
Undetectable | |
Received Signal Strength | -127 dBm to +127 dBm |
Data Rate | 1.0 Mbps |
2.0 Mbps | |
5.5 Mbps | |
6.0 Mbps | |
6.5 Mbps | |
9.0 Mbps | |
11.0 Mbps | |
12.0 Mbps | |
13.0 Mbps | |
18.0 Mbps | |
19.5 Mbps | |
24.0 Mbps | |
26.0 Mbps | |
36.0 Mbps | |
39.0 Mbps | |
48.0 Mbps | |
52.0 Mbps | |
54.0 Mbps | |
58.5 Mbps | |
65.0 Mbps | |
Undetectable | |
Packet Error Rate | Displayed in decimal format with "%" |
Tech Tips
If there is nothing to display in the "Content" column, "-" or "No Information" is displayed.
VALET MODE CANCEL (w/ Valet Mode Function)
Note
When Valet Mode cannot be canceled, there is a possibility of that the vehicle may be stolen. Therefore, it is necessary to thoroughly confirm ownership of the vehicle.
Tech Tips
This function is used to cancel the valet mode.
Cancel valet mode.
Connect the GTS to the DLC3.
Turn the engine switch on (IG).
Turn the GTS on.
Enter the following menus: Body Electrical / Navigation System / Utility / Valet Mode Cancel.
Tester Display |
---|
Valet Mode Cancel |
Cancel the valet mode.