Note
Depending on the parts that are replaced during vehicle inspection or maintenance, performing initialization, registration or calibration may be needed. Refer to Precaution for Audio and Visual System.
Tech Tips
Use the table below to help determine the cause of problem symptoms. If multiple suspected areas are listed, the potential causes of the symptoms are listed in order of probability in the "Suspected Area" column of the table. Check each symptom by checking the suspected areas in the order they are listed. Replace parts as necessary.
Inspect the fuses and relays related to this system before inspecting the suspected areas below.
Symptom | Suspected Area | See page |
---|---|---|
Pressing power switch does not turn on system. | Proceed to "Radio Receiver Power Source Circuit" | |
Proceed to "Pressing Power Switch does not Turn on System" | ||
Multi-media module receiver assembly | ||
Black screen (no image appears on navigation/audio screen.) | Proceed to "Black Screen" | |
Proceed to "Check Software Error History" in Operation Check | ||
Proceed to "Visual Mute Signal Circuit between Radio Receiver and accessory meter assembly" | ||
Proceed to "Display Signal Circuit between accessory meter assembly and Radio Receiver" | ||
Accessory meter assembly | ||
Multi-media module receiver assembly | ||
Display does not dim (does not change to night screen) with tail switch on. | Confirm that the tail cancel is off. | - |
Proceed to "Display does not Dim when Light Control Switch is Turned ON" | ||
Proceed to "Illumination Circuit" | ||
Accessory meter assembly | ||
Multi-media module receiver assembly | ||
Power does not turn off. (screen remains on.) | Proceed to "Radio Receiver Power Source Circuit" | |
Multi-media module receiver assembly | ||
Screen is distorted. | Proceed to "Radio Receiver Power Source Circuit" | |
Accessory meter assembly | ||
Multi-media module receiver assembly | ||
Screen flicker or color distortion. | Proceed to "Screen Flicker or Color Distortion" | |
Proceed to "Visual Mute Signal Circuit between Radio Receiver and accessory meter assembly" | ||
Proceed to "Display Signal Circuit between accessory meter assembly and Radio Receiver" | ||
Proceed to "Radio Receiver Power Source Circuit" | ||
Multi-media module receiver assembly | ||
Parking brake switch signal does not change in vehicle signal check mode. | Electric parking brake system | |
Multi-media module receiver assembly | ||
Reverse signal does not change in vehicle signal check mode. | Check shift indicator display on combination meter assembly | - |
Multi-media module receiver assembly |
Symptom | Suspected Area | See page |
---|---|---|
Illumination for panel switches does not come on with tail switch on. | Proceed to "Illumination for Panel Switch does not Come on with Tail Switch ON" | |
Proceed to "Illumination Circuit" | ||
Multi-media module receiver assembly | ||
Panel switches do not function. | Proceed to "Panel Switches do not Function" | |
Proceed to "Radio Receiver Power Source Circuit" | ||
Multi-media module receiver assembly |
Symptom | Suspected Area | See page |
---|---|---|
No feedback force is provided by knob of remote touch. | Proceed to "No Feedback Force Provided by Knob of Remote Touch" | |
Switch lights of remote touch do not illuminate. | Proceed to "Switch Lights of Remote Touch do not Illuminate" | |
Switch lights of remote touch always illuminate or cannot be controlled using rheostat. | Proceed to "Switch Lights of Remote Touch Always Illuminate or cannot be Controlled Using Rheostat" | |
Switch operation of remote touch is not accepted. | Proceed to "Switch Operation of Remote Touch not Accepted" | |
Pointer does not reach screen edge. | Proceed to "Pointer does not Reach Screen Edge" | |
Pointer displayed/not displayed repeatedly. | Proceed to "Pointer Displayed/not Displayed Repeatedly" | |
Pointer is not displayed on screen or pointer does not move. | Proceed to "Pointer not Displayed on Screen or Pointer does not Move" | |
Knob of remote touch moves spontaneously. | Proceed to "Knob of Remote Touch Moves Spontaneously" |
Symptom | Suspected Area | See page |
---|---|---|
System cannot be operated by steering pad switch. | Proceed to "Panel Switches do not Function" | |
Proceed to "Steering Pad Switch Circuit" | ||
Multi-media module receiver assembly | ||
Illumination for steering pad switch does not come on with tail switch on. | Proceed to "Illumination Circuit" | |
Multi-media module receiver assembly |
Symptom | Suspected Area | See page |
---|---|---|
Screen cannot be changed to UIC setting screen. | Multi-media module receiver assembly | |
Thumbnails for opening image setting or screen off image setting do not update when USB device is connected. | Check that the USB device was not disconnected while transferring an image. | - |
Check that the screen was not changed to another function menu while transferring an image. | - | |
Proceed to "USB Audio System Recognition/Play Error" | ||
No. 1 stereo jack adapter assembly | ||
Multi-media module receiver assembly | ||
Transfer button cannot be pressed. | Check that a USB device is connected. | - |
Check that the USB device is not in use. (USB audio system is playing etc.) | - | |
Proceed to "USB Audio System Recognition/Play Error" | ||
No. 1 stereo jack adapter assembly | ||
Multi-media module receiver assembly | ||
Image data in USB device cannot be displayed. | Check that the designated folder name is used. | - |
Check that the file extension of the data is JPG or JPEG. | - | |
Check that the file name is 32 characters or less and available language is used. | - | |
Check that the image data size is 10 MB or less. | - | |
Check that the file system of the USB device is FAT16 or FAT32. | - | |
Proceed to "USB Audio System Recognition/Play Error" | ||
No. 1 stereo jack adapter assembly | ||
Multi-media module receiver assembly | ||
Set opening image or screen off image is not displayed. | Check if it is the first start-up after disconnecting and reconnecting the +B terminal. (Reading from the HDD may be slow when the system is first starting-up.) | - |
Set the opening image or screen off image again. | - | |
Multi-media module receiver assembly | ||
Stored image cannot be deleted. | Multi-media module receiver assembly | |
Message indicating that USB device cannot be accessed is displayed. | Check that the USB device has not been disconnected while the navigation system is recognizing it. | - |
Proceed to "USB Audio System Recognition/Play Error" | ||
No. 1 stereo jack adapter assembly | ||
Multi-media module receiver assembly | ||
Thumbnail images for opening image or screen off image are not displayed on setting screen. | Check if it is the first start-up after disconnecting and reconnecting the +B terminal. (Reading from the HDD may be slow when the system is first starting-up.) | - |
Set the opening image or screen off image again. | - | |
Multi-media module receiver assembly | ||
Image cannot be set for opening image or screen off image on setting screen. | Set the opening image or screen off image again. | - |
Multi-media module receiver assembly |
Symptom | Suspected Area | See page |
---|---|---|
No sound can be heard from speakers. | Proceed to "No Sound can be Heard from Speakers" | |
Proceed to "Mute Signal Circuit between Stereo Component Amplifier and Telematics Transceiver" (w/ Telematics Transceiver) | ||
Proceed to "Speaker Circuit" | ||
Check the "Most Communication Malfunction" is not Output | ||
Proceed to "AVC-LAN Circuit" | ||
Proceed to "Stereo Component Amplifier Power Source Circuit" | ||
DCM (Telematics transceiver) (w/ Telematics Transceiver) | ||
Stereo component amplifier assembly | ||
Multi-media module receiver assembly | ||
Abnormal noise occurs. | Proceed to "Noise Occurs" | |
Stereo component amplifier assembly | ||
Multi-media module receiver assembly | ||
DCM (Telematics transceiver) (w/ Telematics Transceiver) | ||
Sound quality is bad in all modes (Volume is too low). | Check that the ASL function is off. | - |
Proceed to "Poor Sound Quality in All Modes (Low Volume)" | ||
Proceed to "Mute Signal Circuit between Stereo Component Amplifier and Telematics Transceiver" (w/ Telematics Transceiver) | ||
Proceed to "Speaker Circuit" | ||
Check the "Most Communication Malfunction" is not Output | ||
DCM (Telematics transceiver) (w/ Telematics Transceiver) | ||
Stereo component amplifier assembly | ||
Multi-media module receiver assembly | ||
ASL does not function. | Check that the ASL function is on. | - |
Proceed to "Vehicle Speed Signal Circuit between Radio Receiver and Combination Meter" | ||
Stereo component amplifier assembly | ||
Multi-media module receiver assembly | ||
Audio sound is difficult to hear. | Stereo component amplifier assembly | |
Voice guidance does not function. | Proceed to "Voice Guidance does not Function" | |
Proceed to "Mute Signal Circuit between Stereo Component Amplifier and Telematics Transceiver" (w/ Telematics Transceiver) | ||
Proceed to "Speaker Circuit" | ||
Stereo component amplifier assembly | ||
Multi-media module receiver assembly | ||
Voice menu screen is not displayed. (Voice recognition function does not turn on.) | Check if the voice recognition prompts function is "On". | - |
Proceed to "Panel Switches do not Function" | ||
Proceed to "Steering Pad Switch Circuit" | ||
Multi-media module receiver assembly | ||
When voice recognition switch is pressed, a short beep is emitted but voice cannot be recognized properly. | Proceed to "Voice is not Recognized" | |
Proceed to "Microphone Circuit between Microphone and Radio Receiver" | ||
Multi-media module receiver assembly | ||
Customizable parameters cannot be changed. (Customizable parameters can be changed by using the GTS.) | Multi-media module receiver assembly |
Symptom | Suspected Area | See page |
---|---|---|
Radio broadcast cannot be received or poor reception. | Proceed to "Radio Broadcast cannot be Received or Poor Reception" | |
Radio broadcast can be received but radio station cannot be displayed. (Some radio stations do not provide their name information.) | Multi-media module receiver assembly | |
Radio broadcast can be displayed but radio broadcast cannot be heard from speakers. | Check the volume settings | - |
Multi-media module receiver assembly | ||
Radio broadcast can be received but station list cannot be displayed. | Wait for 120 seconds in radio mode, and select the "Refresh" switch on the station list screen | - |
Multi-media module receiver assembly | ||
Radio broadcast can be received but station list cannot be updated. | Select the "Refresh" switch on the station list screen | - |
Wait for 10 minutes with the engine switch on (ACC), and select the "Refresh" switch on the station list screen again | - | |
Multi-media module receiver assembly | ||
When the cache radio is playing, sound is interrupted, sound cannot be heard or sound quality is poor. | Check if similar symptoms occur when receiving conventional FM/AM radio broadcasts | - |
Move the vehicle to a place where the reception sensitivity is good and check again | - | |
Multi-media module receiver assembly | ||
When the cache radio is playing, sound can be heard, but no information is displayed (some radio stations do not provide their name information). | Check if similar symptoms occur when receiving conventional FM/AM radio broadcasts | - |
Move the vehicle to a place where the reception sensitivity is good and check again | - | |
Multi-media module receiver assembly |
Symptom | Suspected Area | See page |
---|---|---|
Sound cannot be heard/sound quality is poor/loud noise occurs only when DAB function is used (when receiving DAB-TA, sound temporarily may not be heard). | Operate the volume switch and turn up the volume level | - |
Proceed to "Check DAB Reception" in Operation Check | ||
Antenna cord sub-assembly | ||
No. 2 antenna cord sub-assembly | ||
No. 4 antenna cord sub-assembly | ||
Quarter window glass | ||
Multi-media module receiver assembly | ||
When time shift mode is not selected, DAB-TA cannot be used. | Check if DAB-TA function is set to on | - |
Check that "TP" icon is displayed on the screen | - | |
Check if similar symptoms occur with another vehicle | - | |
Multi-media module receiver assembly | ||
DAB-DAB Link, DAB-FM Link or Time-Shift cannot be used. | Check if each function is set to on | - |
Check if similar symptoms occur when receiving other broadcasts | - | |
Multi-media module receiver assembly |
Symptom | Suspected Area | See page |
---|---|---|
Disc cannot be played or player does not function with disc. | Proceed to "Disc Player Outline" in System Description and check if the disc is compatible with the disc player | |
Proceed to "Check Optical Disc Error History" in Operation Check | ||
Multi-media module receiver assembly | ||
Disc cannot be inserted/played or disc is ejected right after insertion. | Proceed to "Check Optical Disc Error History" in Operation Check | |
Proceed to "Disc cannot be Inserted or is Ejected Right After Insertion" | ||
Disc cannot be ejected. | Proceed to "Check Optical Disc Error History" in Operation Check | |
Proceed to "Disc cannot be Ejected" | ||
Disc sound skips. | Proceed to "Check Optical Disc Error History" in Operation Check | |
Proceed to "CD/DVD Sound Skips" | ||
While vehicle is stopped, VCD or DVD cannot be viewed even when parking brake is set (parking brake switch is on). | Proceed to "Vehicle Speed Signal Circuit between Radio Receiver and Combination Meter" | |
Multi-media module receiver assembly | ||
Screen color is poor only when watching a VCD or DVD. | Change the color settings on the screen adjustment screen. | - |
Replace the disc with a known good one and check that the malfunction disappears | - | |
Multi-media module receiver assembly | ||
Play back control does not function. | Check if similar symptoms occur with another vehicle | - |
Check that the VCD standard is Ver. 2.0 or higher | - | |
Replace the VCD with a known good one and check that the malfunction disappears | - | |
Multi-media module receiver assembly | ||
Sound quality is bad only when disc is played. (Volume is too low.) | Proceed to "Check Optical Disc Error History" in Operation Check | |
Proceed to "Sound Quality is Bad Only when Disc is Played (Volume is Too Low)" | ||
When Disc is playing, some cover art is not displayed (w/ Gracenote media data base). | When a song unregistered to the Gracenote CDDB is playing, its cover art cannot be displayed | - |
Album cover art cannot be displayed (w/ Gracenote media data base). | Check that display cover art on the disc settings screen is set to on | - |
Check if similar symptoms occur with another vehicle | - | |
If an indication to update the Gracenote database appears on the album cover art screen and update data has been downloaded to the multi-media module receiver assembly, update the Gracenote database to the latest version. | - | |
Multi-media module receiver assembly |
Symptom | Suspected Area | See page |
---|---|---|
External device sound cannot be heard or sound quality is bad. (No. 1 stereo jack is used.) | Proceed to "Sound Signal Circuit between Radio Receiver and Stereo Jack Adapter" | |
No. 1 stereo jack adapter assembly | ||
Multi-media module receiver assembly | ||
"AUX/VTR" is not displayed on system check mode screen. | Proceed to "Sound Signal Circuit between Radio Receiver and Stereo Jack Adapter" | |
No. 1 stereo jack adapter assembly | ||
Multi-media module receiver assembly | ||
Screen is distorted or not displayed only when using the device connected to the No. 1 stereo jack adapter assembly. | Check if the appropriate image signal setting (NTSC/PAL) is selected | - |
Connect a known good device to the No. 1 stereo jack adapter assembly and check if the image is output | - | |
Connect using a known good cable and check if the image is output | - | |
Proceed to "Display Signal Circuit between Radio Receiver and Stereo Jack Adapter" | ||
No. 1 stereo jack adapter assembly | ||
Multi-media module receiver assembly |
Symptom | Suspected Area | See page |
---|---|---|
Voice menu screen is not displayed. (Voice recognition function does not turn on.) | Check if the voice recognition prompts function is "On". | - |
Proceed to "Panel Switches do not Function" | ||
Proceed to "Steering Pad Switch Circuit" | ||
Multi-media module receiver assembly | ||
When voice recognition switch is pressed, a short beep is emitted but voice cannot be recognized properly. | Proceed to "Voice is not Recognized" | |
Proceed to "Microphone Circuit between Microphone and Radio Receiver" | ||
Multi-media module receiver assembly |
Symptom | Suspected Area | See page |
---|---|---|
"Bluetooth" is inoperative (In-vehicle device cannot be recognized by the cellular phone) | Proceed to "Cellular Phone Inspection" | |
Multi-media module receiver assembly | ||
"Bluetooth" compatible cellular phone cannot be registered | Proceed to "Cellular Phone Registration Failure" | |
"Bluetooth" compatible cellular phone cannot be connected | Check that no other cellular phone is connected as a hands-free device | - |
Bring the cellular phone near the in-vehicle device and reconnect it | - | |
Proceed to "Cellular Phone Inspection" | ||
Multi-media module receiver assembly | ||
"Bluetooth" compatible cellular phone cannot be connected automatically (can be connected manually) | Check that "Bluetooth" automatic connection setting of the in-vehicle device is on | - |
Multi-media module receiver assembly | ||
"Bluetooth" compatible cellular phone connection is disconnected | Bring the cellular phone near the in-vehicle device and check if it is reconnected | - |
Proceed to "Cellular Phone Inspection" | ||
Multi-media module receiver assembly | ||
Message that prompts to check the cellular phone is displayed | Bring the cellular phone near the in-vehicle device and check if it is reconnected | - |
Proceed to "Cellular Phone Inspection" | ||
Multi-media module receiver assembly | ||
When the engine switch is turned on (ACC), instructions for checking the connection condition between the in-vehicle device and cellular phone are displayed | Turn the cellular phone connection conformation display on the in-vehicle device off | - |
Phonebook data cannot be transferred | Check that the phonebook automatic transfer setting of the in-vehicle device is on | - |
Enter "1234" into the "Bluetooth" phone (when transferring phonebook data, OBEX authentication may be required) | - | |
Check that no applications on the cellular phone are running | - | |
If using "Bluetooth" audio function, cancel the "Bluetooth" audio player connection and check the operation | - | |
Transfer phonebook data manually | - | |
Proceed to "Cellular Phone Inspection" | ||
Multi-media module receiver assembly | ||
Phonebook data is cleared | Multi-media module receiver assembly | |
Phonebook data cannot be edited | Check that the phonebook data automatic transfer setting is off | - |
Multi-media module receiver assembly | ||
All the transferred phonebook data is sorted to "Other" | Check that no applications on the cellular phone are operating | - |
Check that phonebook data in the cellular phone is not stored to the SIM card | - | |
Proceed to "Cellular Phone Inspection" | ||
Explain to the customer that all the transferred phonebook data may be stored to "Other" depending on cellular phone | - | |
Cellular phone cannot make outgoing/ incoming calls | Move the vehicle into a cellular phone service area, check that the "Bluetooth" device is connected to the vehicle and operate device again | - |
Check that the cellular phone can make outgoing/incoming calls properly when not connected via "Bluetooth" | - | |
Proceed to "Cellular Phone Inspection" | ||
Multi-media module receiver assembly | ||
Other caller's voice is interrupted by noise or sound quality is poor | Check the receiving voice volume (if it is too high, voice may sound distorted) | - |
Make a call with the cellular phone disconnected from "Bluetooth" and check that other caller's voice can be heard clearly | - | |
Proceed to "Check Hands-free Voice Quality Setting" in Operation Check | ||
Proceed to "Cellular Phone Inspection" | ||
Multi-media module receiver assembly | ||
Other caller's voice cannot be heard | Check that reception voice volume is not set to minimum | - |
Make a call with the cellular phone disconnected from "Bluetooth" and check that other caller's voice can be heard clearly | - | |
Proceed to "Check Hands-free Voice Quality Setting" in Operation Check | ||
Proceed to "Cellular Phone Inspection" | ||
Multi-media module receiver assembly | ||
Caller's voice (your voice) is interrupted by noise or sound quality is poor | Check the transmitting voice volume (if it is too high, voice may sound distorted) | - |
Check that nothing can cause noise around the microphone (an outlet of the air conditioning system facing the microphone, wind from an open window, additional devices, etc. may affect noise occurrence) | - | |
Proceed to "Check Hands-free Voice Quality Setting" in Operation Check | ||
Proceed to "Cellular Phone Inspection" | ||
Proceed to "Microphone Circuit between Microphone and Radio Receiver" | ||
Multi-media module receiver assembly | ||
Other caller cannot hear your voice | When talking on the cellular phone, check that the mute button is not pressed | - |
Check that nothing can cause noise around the microphone (an outlet of the air conditioning system facing the microphone, wind from an open window, additional devices, etc. may affect noise occurrence) | - | |
Proceed to "Check Hands-free Voice Quality Setting" in Operation Check | ||
Proceed to "Cellular Phone Inspection" | ||
Proceed to "Microphone Circuit between Microphone and Radio Receiver" | ||
Multi-media module receiver assembly | ||
No notification when a new SMS/MMS/e-mail has been received | Check the SMS/MMS/e-mail notification settings on the cellular phone and the multi-media module receiver assembly | - |
Proceed to "Cellular Phone Inspection" | ||
Multi-media module receiver assembly | ||
Received SMS/MMS/e-mail cannot be read | Check the SMS/MMS/e-mail transfer settings on the cellular phone and the multi-media module receiver assembly | - |
Proceed to "Cellular Phone Inspection" | ||
Multi-media module receiver assembly | ||
SMS/MMS/e-mail cannot be replied to | Move the vehicle into a cellular phone service area, and check the operation of the multi-media module receiver assembly and cellular phone | - |
Check that the cellular phone can send an SMS/MMS/e-mail | - | |
Proceed to "Cellular Phone Inspection" | ||
Multi-media module receiver assembly |
Symptom | Suspected Area | See page |
---|---|---|
Portable player cannot be registered. | Proceed to "Portable Player cannot be Registered" | |
Multi-media module receiver assembly | ||
Portable player cannot be connected manually/automatically. | Proceed to "Portable Player cannot be Registered" | |
Proceed to "Portable Player cannot be Connected Manually/Automatically" | ||
Multi-media module receiver assembly | ||
Cellular phone with portable audio function cannot be recognized as "Bluetooth" audio device even when connected using "Bluetooth". | Proceed to "Portable Player cannot be Registered" | |
Proceed to "Portable Player cannot be Connected Manually/Automatically" | ||
Multi-media module receiver assembly | ||
Sound of portable player cannot be heard from speakers, or sound is low. | Proceed to "Sound of Portable Player cannot be Heard from Speakers or Sound is Low" | |
Multi-media module receiver assembly | ||
Portable player does not play even after "Bluetooth" audio mode is selected. | Proceed to "Does not Play even after Bluetooth Audio Mode is Selected" | |
Multi-media module receiver assembly | ||
Portable player does not play. | Proceed to "Does not Play even after Bluetooth Audio Mode is Selected" | |
Multi-media module receiver assembly | ||
Track information such as track number, track name, elapsed play time and playlist is not displayed. | Proceed to "Portable Player cannot be Operated Using In-vehicle Device or Track Information is not Displayed on In-vehicle Device" | |
Multi-media module receiver assembly | ||
Operation switches for portable player such as play, pause, repeat, random and scan are not displayed. | Proceed to "Portable Player cannot be Operated Using In-vehicle Device or Track Information is not Displayed on In-vehicle Device" | |
Multi-media module receiver assembly | ||
Battery condition of portable player is not displayed. | Proceed to "Portable Player cannot be Operated Using In-vehicle Device or Track Information is not Displayed on In-vehicle Device" | |
Multi-media module receiver assembly | ||
"Bluetooth" signal condition is not displayed. | Proceed to "Portable Player cannot be Operated Using In-vehicle Device or Track Information is not Displayed on In-vehicle Device" | |
Multi-media module receiver assembly | ||
Portable player cannot pause, select file, fast forward, fast rewind, play at random or scan. | Proceed to "Portable Player cannot be Operated Using In-vehicle Device or Track Information is not Displayed on In-vehicle Device" | |
Multi-media module receiver assembly | ||
Noise occurs or sound skips when portable player plays. | Proceed to "Noise Occurs or Sound Skips when Portable Player Plays" | |
Multi-media module receiver assembly | ||
Registered device cannot be deleted. | Proceed to "Registered Device cannot be Deleted" | |
Multi-media module receiver assembly |
Symptom | Suspected Area | See page |
---|---|---|
USB audio system sound cannot be heard or sound quality is bad. (USB connector is used.) | Proceed to "Data Signal Circuit between Radio Receiver and Stereo Jack Adapter" | |
No. 1 stereo jack adapter assembly | ||
Multi-media module receiver assembly | ||
USB device or "iPod" is not recognized. | Proceed to "USB Audio System Recognition/Play Error" | |
No. 1 stereo jack adapter assembly | ||
Multi-media module receiver assembly | ||
Track information such as track, artist and album names is not displayed. | Proceed to "USB Audio System Recognition/Play Error" | |
No. 1 stereo jack adapter assembly | ||
Multi-media module receiver assembly | ||
USB device or "iPod" is recognized but cannot play, or can play but not in a sorted order. | Proceed to "USB Audio System Recognition/Play Error" | |
No. 1 stereo jack adapter assembly | ||
Multi-media module receiver assembly | ||
Album cover art cannot be displayed. | Check that Display Cover Art on the "iPod" Settings screen is set to on. | - |
Check that a JPEG file is used for the cover art. | - | |
User set album cover art cannot be displayed. | Check if the priority display of Gracenote database album cover art setting is off | - |
Check that a JPEG file is used for the album cover art registered to the music data in the USB device or "iPod" | - | |
Multi-media module receiver assembly | ||
"iPod" battery cannot be charged. | Proceed to "USB Audio System Recognition/Play Error" | |
No. 1 stereo jack adapter assembly | ||
Multi-media module receiver assembly | ||
Screen is distorted or not displayed only when using the video function of an "iPod". | Check if "iPod" is set to output images | - |
Check if the appropriate image signal setting (NTSC/PAL) is selected | - | |
Check if video sound input is set to "A/V" | - | |
Connect using a known good cable and check if the image is output | - | |
Proceed to "Display Signal Circuit between Radio Receiver and Stereo Jack Adapter" | ||
No. 1 stereo jack adapter assembly | ||
Multi-media module receiver assembly | ||
Screen is distorted or not displayed only when playing video through USB memory device. | Check with other media or check the media with malfunction on other vehicle of same model | - |
No. 1 stereo jack adapter assembly | ||
Multi-media module receiver assembly | ||
Color of the screen is abnormal only when playing the device through USB memory device (color is normal for other mode). | Color of the screen is abnormal only when playing the device through USB memory device (color is normal for other mode). | - |
Check with other device or check the device with malfunction on other vehicle of same model. | - | |
Multi-media module receiver assembly | ||
USB memory device slide show is too slow. | Check if the slide show speed is set to "Slow" | - |
Proceed to "USB Audio System Recognition/Play Error" | ||
No. 1 stereo jack adapter assembly | ||
Multi-media module receiver assembly |
Symptom | Suspected Area | See page |
---|---|---|
Message indicating that music cannot be played is displayed. | Proceed to "Audio Recorded to HDD cannot be Played" | |
Multi-media module receiver assembly | ||
Audio data recorded to HDD cannot be played. | Proceed to "Audio Recorded to HDD cannot be Played" | |
Multi-media module receiver assembly | ||
Message indicating that HDD is unable to write because of low temperature is displayed. | Start the engine and increase cabin temperature (near multi-media module receiver assembly). | - |
Multi-media module receiver assembly | ||
Sound cannot be heard for all tracks only when using sound library function. | Multi-media module receiver assembly | |
CD tracks cannot be recorded ("REC" switch is not displayed). | Multi-media module receiver assembly | |
CD tracks cannot be recorded. | Multi-media module receiver assembly | |
Sound library items cannot be edited/deleted. | Proceed to "Cannot Edit or Delete Sound Library Items" | |
Multi-media module receiver assembly |
Symptom | Suspected Area | See page |
---|---|---|
Smartphone linked function does not operate. | Check if the smartphone linked function setting is on. | - |
Proceed to "Cellular Phone Inspection" | ||
Multi-media module receiver assembly |
Symptom | Suspected Area | See page |
---|---|---|
An Enform function error message is displayed on the screen. | Follow on screen instructions. | - |
Proceed to "Confirm Cellular Phone Functionality" | ||
Proceed to "Confirm Vehicle Headunit Functionality" | ||
Proceed to "Enform Reset Procedure" in Operation Check | ||
Multi-media module receiver assembly | ||
Enform apps and services are not operating as expected. | Proceed to "Confirm Cellular Phone Functionality" | |
Proceed to "Confirm Vehicle Headunit Functionality" | ||
Proceed to "Enform Reset Procedure" in Operation Check | ||
Multi-media module receiver assembly | ||
Enform voice recognition is not possible (voice recognition on the audio and visual system is normal). | Proceed to "Confirm Cellular Phone Functionality" | |
Proceed to "Confirm Vehicle Headunit Functionality" | ||
Proceed to "Enform Reset Procedure" in Operation Check | ||
Multi-media module receiver assembly | ||
Poor sound quality of Enform function. | Confirm that cellular phone handset volume is turned up. | - |
Confirm that adequate signal is maintained during driving. | - | |
Proceed to "Confirm Cellular Phone Functionality" | ||
Proceed to "Confirm Vehicle Headunit Functionality" | ||
Proceed to "Enform Reset Procedure" in Operation Check | ||
Multi-media module receiver assembly |
Symptom | Suspected Area | See page |
---|---|---|
"Wi-Fi" connection cannot be established. | Proceed to "Cannot Establish Wi-Fi Connection" |
Symptom | Suspected Area | See page |
---|---|---|
Graph is not displayed on "Trip Information" screen. | Recheck with the engine running. | - |
Multi-media module receiver assembly | ||
Cruise range is not displayed on "Trip Information" screen. | Turn engine switch on (IG) and recheck. | - |
Multi-media module receiver assembly | ||
Graph is not updated on "Past record" screen even though "Clear" is selected. | Turn engine switch on (IG) and recheck. | - |
Multi-media module receiver assembly | ||
Graph is not displayed on "Past record" screen. | Turn engine switch on (IG) and recheck. | - |
Multi-media module receiver assembly |