Perform troubleshooting in accordance with the procedures below. The following is an outline of basic troubleshooting procedures. Confirm the troubleshooting procedures for the circuit you are working on before beginning troubleshooting.
1.VEHICLE BROUGHT TO WORKSHOP
2.CUSTOMER PROBLEM ANALYSIS
Ask the customer about the conditions and environment when the problem occurred.
3.INSPECT BATTERY VOLTAGE
If the voltage is below 11 V, recharge or replace the battery before proceeding.
4.SYMPTOM CONFIRMATION AND DTC (INCLUDING FREEZE FRAME DATA) CHECK
Visually check the wire harnesses, connectors and fuses for open and short circuits.
Warm up the engine to the normal operating temperature.
Confirm the problem symptoms and conditions, and check for DTCs.
|DTC is output||Go to step 5|
|DTC is not output||Go to step 6|
Check the results obtained in the DTC check. Then find the output DTC in the DTC chart. Look at the "Trouble Area" column for a list of potentially malfunctioning circuits and/or parts.
|Go to step 7|
6.PROBLEM SYMPTOMS TABLE
Check the results obtained in the symptom confirmation. Then find the problem symptoms in the problem symptoms table. Look at the "Suspected Area" column for a list of potentially malfunctioning circuits and/or parts.
7.CIRCUIT INSPECTION OR PARTS INSPECTION
Confirm the malfunctioning circuit or part.
8.ADJUST, REPAIR OR REPLACE
Adjust, repair or replace the malfunctioning circuit or parts.
After the adjustment, repairs or replacement, confirm that the malfunction no longer exists. If the malfunction does not reoccur, perform a confirmation test under the same conditions and in the same environment as when the malfunction occurred the first time.
CUSTOMER PROBLEM ANALYSIS
In troubleshooting, confirm that the problem symptoms have been accurately identified. Preconceptions should be discarded in order to make an accurate judgment. To clearly understand what the problem symptoms are, it is extremely important to ask the customer about the problem and the conditions at the time the malfunction occurred.
Gather as much information as possible for reference. Past problems that seem unrelated may also help in some cases.
The following 5 questions are important points in the problem analysis:
|What||Vehicle model, system name|
|When||Date, time, occurrence frequency|
|Under what conditions?||Running conditions, driving conditions, weather conditions|
|How did it happen?||Problem symptoms|
SYMPTOM CONFIRMATION AND DIAGNOSTIC TROUBLE CODE
The diagnostic system in the VERSO has various functions.
The first function is the Diagnostic Trouble Code (DTC) check. A DTC is a code stored in the ECU memory whenever a malfunction in the signal circuits to the ECU occurs. In a DTC check, a previous malfunction DTC can be checked by a technician during troubleshooting.
Another function is the Input Signal Check, which checks if the signals from various switches are sent to the ECU correctly.
By using these functions, the problem areas can be narrowed down and troubleshooting is more effective. Diagnostic functions are incorporated in the following systems in the VERSO.
|Freeze Frame Data||Sensor Check/Test Mode (Input Signal Check)||Data List||Active Test||Customize Parameter|
|SFI System (for 1ZR-FAE)||○||○||○||-||○||○||-|
|SFI System (for 2ZR-FAE)||○||○||○||-||○||○||-|
|ECD System (for 1WW, Swirl Control Valve)||○||-||○||-||○||○||-|
|Stop and start System||○||-||○||-||○||○||-|
|Cruise Control System (for 1WW)||○||-||-||-||○||○||-|
|Cruise Control System (except 1WW)||○||-||-||-||○||○||-|
|Speed Limiter System||-||-||-||-||○||○||-|
|Lane Departure Alert System||○||-||○||-||○||○||-|
|Continuously Variable Transaxle System||○||○||○||-||○||○||-|
|Tire Pressor Warning System||○||-||-||○||○||○||-|
|Vehicle Stability Control System||○||-||○||○||○||○||-|
|Power Steering System||○||-||○||-||○||-||-|
|Steering Lock System||○||-||-||-||○||○||-|
|Audio and visual System (for Radio Receiver Type)||-||-||-||-||-||-||-|
|Audio and visual System (for Radio and Display Type)||○||-||-||-||○||-||-|
|Toyota Parking Assist-Sensor System||-||-||-||-||-||-||-|
|Rear View Monitor System||○||-||-||-||-||-||-|
|Charging System (for 1ZR-FAE)||○||-||-||-||○||○||-|
|Charging System (for 2ZR-FAE)||○||-||-||-||○||○||-|
|Charging System (for 1WW)||○||-||-||-||○||○||-|
|LIN Communication System||○||-||-||-||○||-||-|
|CAN Communication System||○||-||-||-||○||-||-|
|Power Door Lock Control System||○||-||-||-||○||○||○|
|Wireless Door Lock Control System (w/ Entry and Start System)||○||-||-||-||○||○||○|
|Wireless Door Lock Control System (w/o Entry and Start System)||○||-||-||-||○||○||○|
|Key Reminder Warning System||-||-||-||-||○||-||-|
|Entry and Start System (for Entry Function)||○||-||-||-||○||○||○|
|Entry and Start System (for Start Function)||○||-||-||-||○||○||-|
|Engine Immobiliser System (w/ Entry and Start System)||○||-||-||-||○||○||-|
|Engine Immobiliser System (w/o Entry and Start System)||○||-||-||-||○||○||-|
|Theft Deterrent System||○||-||-||-||○||○||-|
|Lighting System (for Interior)||-||-||-||-||○||○||○|
|Meter / Gauge System||○||-||-||-||○||○||○|
|Seat Heater System||-||-||-||-||-||-||-|
|Seat Belt Warning System||-||-||-||-||○||○||○|
|Air Conditioning System (for Automatic Air Conditioning System)||○||-||-||○||○||○||○|
|Air Conditioning System (for Manual Air Conditioning System)||○||-||-||-||○||○||-|
|Combustion Type Power Heater System||-||
(Using DTC Tester)
|Roof Sunshade System||○||-||-||-||○||○||-|
|Power Window Control System||○||-||-||-||○||○||-|
|Window Defogger System||-||-||-||-||-||○||-|
|Power Mirror Control System||-||-||-||-||-||-||-|
|Wiper and Washer System (w/ Rain Sensor)||-||-||-||-||-||○||-|
|Wiper and Washer System (w/o Rain Sensor)||-||-||-||-||-||-||-|
|Lighting System (for Exterior)||○||-||-||-||○||○||○|
|Automatic High Beam System||○||-||-||-||○||○||○|
In the DTC check, it is very important to determine whether the problem indicated by the DTC is either: 1) still occurring; or 2) occurred in the past but has since returned to normal. In addition, the DTC should be compared to the problem symptom to see if they are related. For this reason, DTCs should be checked before and after confirmation of symptoms (i.e., whether or not problem symptoms exist) to determine current system conditions, as shown in the flowchart below.
Never skip the DTC check. Failing to check DTCs may, depending on the case, result in unnecessary troubleshooting for systems operating normally or lead to repairs not related to the problem. Follow the procedures listed in the flowchart in the correct order.
The following flowchart shows how to proceed with troubleshooting using the DTC check. Directions from the flowchart will indicate how to proceed either to DTC troubleshooting or to the troubleshooting of each problem symptom.
2.MAKE A NOTE OF DTC DISPLAYED AND THEN CLEAR MEMORY
|No symptoms exist||Go to step 4|
|Symptoms exist||Go to step 5|
4.SIMULATION TEST USING SYMPTOM SIMULATION METHODS
|DTC is not output||Go to step 6|
|DTC is output||TROUBLESHOOTING OF PROBLEM INDICATED BY DTC|
|Symptoms exist||TROUBLESHOOTING OF EACH PROBLEM SYMPTOM|
|No symptoms exist||SYSTEM NORMAL|
If a DTC was displayed in the initial DTC check, the problem may have occurred in a wire harness or connector in that circuit in the past. Check the wire harness and connectors.
The problem is still occurring in a place other than the diagnostic circuit (the DTC displayed first is either for a past problem or a secondary problem).
The most difficult case in troubleshooting is when no problem symptoms occur. In such a case, a thorough problem analysis must be carried out. A simulation of the same or similar conditions and environment in which the problem occurred in the customer vehicle should be carried out. No matter how much skill or experience a technician has, troubleshooting without confirming the problem symptoms will lead to important repairs being overlooked and mistakes or delays.
When a malfunction seems to occur as a result of vibration.
PART AND SENSOR
Apply slight vibration with a finger to the part of the sensor suspected to be the cause of the problem, and check whether or not the malfunction occurs.
Applying strong vibration to relays may open them.
Slightly shake the connector vertically and horizontally.
Slightly shake the wire harness vertically and horizontally.
The connector joint and fulcrum of the vibration are the major areas that should be checked thoroughly.
When a malfunction seems to occur when the area in question is heated.
Heat the component that is the possible cause of the malfunction with a hair dryer or similar device. Check if the malfunction occurs.
Do not heat to more than 60°C (140°F). Exceeding this temperature may damage components.
Do not apply heat directly to the parts in the ECU.
WATER SPRINKLING METHOD:
When a malfunction seems to occur on a rainy day or in high-humidity.
Sprinkle water onto the vehicle and check if the malfunction occurs.
Never sprinkle water directly into the engine compartment. Indirectly change the temperature and humidity by spraying water onto the front of the radiator.
Never apply water directly onto the electronic components.
If the vehicle has or had a water leakage problem, the leakage may have damaged the ECU or connections. Look for evidence of corrosion or short circuits. Proceed with caution during water tests.
HIGH ELECTRICAL LOAD METHOD:
When a malfunction seems to occur when the electrical load is excessive.
Turn on the heater blower, headlights, rear window defogger and all other electrical loads. Check if the malfunction reoccurs.
DIAGNOSTIC TROUBLE CODE CHART
Look for output Diagnostic Trouble Codes (DTCs) (from the DTC checks) in the Diagnostic Trouble Code Chart of the appropriate section. Use the chart to determine the trouble area and the proper inspection procedure. A description of each column of the chart is below.
|DTC Code||Indicates the diagnostic trouble code.|
|Detection Item||Indicates the system or details of the problem.|
|Trouble Area||Indicates the suspected areas of the problem.|
|See Page||Indicates the page where the inspection procedures for each circuit can be found, or where there are instructions for checks and repairs.|
PROBLEM SYMPTOMS TABLE
When a "Normal" code is output during a DTC check but the problem is still occurring, use the Problem Symptoms Table. The suspected areas (circuits or parts) for each problem symptom are in the table. The suspected areas are listed in order of probability. A description of each column of the chart is below.
In some cases, the problem is not detected by the diagnostic system even though a problem symptom is present. It is possible that the problem is occurring outside the detection range of the diagnostic system, or that the problem is occurring in a completely different system.
|Suspected Area||Indicates the circuit or part which needs to be checked.|
|See Page||Indicates the page where the flowchart for each circuit is located.|
A description of the main areas of each circuit inspection is below.
|Circuit Description||The major role and operation of the circuit and its component parts are explained.|
|DTC Code, DTC Detection Condition, Trouble Area||Indicates the diagnostic trouble codes, diagnostic trouble code detection conditions, and trouble areas of a problem.|
This shows a wiring diagram of the circuit.
Use this diagram together with an ELECTRICAL WIRING DIAGRAM to thoroughly understand the circuit.
|Inspection Procedures||Use the inspection procedures to determine if the circuit is normal or abnormal. If abnormal, use the inspection procedures to determine whether the problem is located in the sensors, actuators, wire harnesses or ECU.|
|Inspection Procedure Connector Illustrations||