PRECAUTION FOR DISCONNECTING CABLE FROM NEGATIVE BATTERY TERMINAL
Note
After turning the engine switch off, waiting time may be required before disconnecting the cable from the negative (-) battery terminal. Therefore, make sure to read the disconnecting the cable from the negative (-) battery terminal notices before proceeding with work Click here.
When disconnecting the cable from the negative (-) battery terminal, initialize the following systems after the cable is reconnected.
System Name | See Procedure |
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Parking Assist Monitor System (w/ Parallel Parking Assist Function) | |
Parking Assist Monitor System (w/o Parallel Parking Assist Function) | |
Power Trunk Lid System |
WARNING NOTIFICATION FUNCTION
Note
Before performing inspections or repairs which may cause warning messages or DTCs to occur, such as a simulation test or road test, it is necessary to activate warning notification restraint mode so that the G-BOOK center does not recognize the warnings as real ones.
Warning notification restraint mode can be entered by using the GTS or operating the remote touch.
Tech Tips
The warning notification function sends a warning on signal, received from the combination meter assembly via CAN communication, to the G-BOOK center using the telematics transceiver if a warning is displayed in the vehicle due to a vehicle malfunction.
Warning notification restraint mode
Tech Tips
To cancel warning notification restraint mode, turn the engine switch off and on (IG) to display the service mode screen and cancel warning notification restraint mode.
Warning notification restraint mode (Using the GTS)
Turn the engine switch off.
Connect the GTS to the DLC3.
Turn the engine switch on (READY).
Turn the GTS on.
Enter the following menus: Powertrain / Engine and ECT / Trouble Codes.
Warning notification restraint mode (Using the remote touch)
Enter diagnostic mode of navigation system Click here.
STRICT PROHIBITION OF MANUAL EMERGENCY CALL USING EMERGENCY CALL SERVICE
Do not make an emergency call when not in emergency situations. For inspections, use the manual maintenance check.
Note
If the emergency call service is used to connect to the G-BOOK center when not in an emergency situation, an unnecessary workload will be generated at the G-BOOK center. This may cause a delayed response by the G-BOOK center to other emergency calls.
If emergency vehicles are dispatched due to an accidental operation of the emergency call switch, you may be charged or punished according to related laws.
If the emergency call switch is accidentally operated;
If the emergency call switch is accidentally operated, contact the G-BOOK center to tell them that the call was made by mistake.
An emergency call cannot be halted or finished from the vehicle. Only the G-BOOK center can halt or finish the call.
If the G-BOOK center cannot be informed that the call was made by mistake, the center will report to authorities, emergency facilities and dealerships in compliance with its agreements. As a result, emergency vehicles may be dispatched.
PRECAUTION FOR G-BOOK
If replacing any of the following parts, refer to Initialization of Repair Instruction Click here.
Telematics transceiver
Multi-media module receiver assembly
When replacing the multi-media module receiver assembly, it is not necessary to cancel the G-BOOK contract. (If canceled a new G-BOOK contract needs to be created after replacement.)
On this model, the multi-media module receiver assembly functions as the G-BOOK device and has the G-BOOK ID.
INSPECTION PROCEDURE FOR TELEMATICS TRANSCEIVER (DATA COMMUNICATION MODULE (DCM))
The telematics transceiver uses a CDMA2000 1X type radio wave signal. The radio wave signals and communication lines may occasionally be unstable depending on time or location factors. Therefore, network access errors may occur intermittently because of radio wave signal conditions. To determine if there is a problem, it may be necessary to make a judgment based on the frequency of the phenomenon or by making a comparison with a comparable type of cell phone.
The multi-media module receiver assembly and the telematics transceiver have a one-to-one relationship on the registered telematics system. Therefore, if the multi-media module receiver assembly or telematics transceiver is replaced, the network cannot be accessed unless vehicle contract setting is performed. Use of a substitute component is also not possible to confirm network access.
Disassembly of the telematics transceiver is not permitted (the case cannot be opened). If the telematics transceiver malfunctions, replace it.
PRECAUTION FOR EMERGENCY CALL SERVICE
Depending on the troubleshooting method, a manual maintenance check may be performed.
Tech Tips
Communication charges are not incurred for the manual maintenance check because the telematics transceiver is used for communication (the communication cost is included in the G-BOOK cost).
The telematics transceiver functions as the emergency call service device and it has the mayday ID.
PRECAUTION FOR MAYDAY BATTERY
After an automatic emergency call is performed, the mayday battery must be replaced with a new one.
AUTOMATIC MAINTENANCE CHECK FOR EMERGENCY CALL SERVICE
The emergency call system regularly performs an automatic maintenance check and communication test with the G-BOOK center so that the emergency call service can always function correctly. There are no operations required to initiate an automatic maintenance check. The automatic maintenance check is performed as follows:
Tech Tips
The automatic maintenance check ends 1 to 2 minutes after it starts.
During the automatic maintenance check, a telephone call or network access is not possible using the telematics system. In this case, wait several minutes before trying again.
If communication is interrupted for some reason after the automatic maintenance check has started, the automatic maintenance check will resume the next time the engine switch is turned on (ACC).
There are no communication charges incurred for the manual and automatic maintenance check because the telematics transceiver is used for communication (the communication cost is included in the G-BOOK cost).
IF AN EMERGENCY CALL CANNOT BE MADE
The emergency call service may not be available, or its quality may deteriorate in the following cases. (For details, refer to the terms of service and operation manual for the device.)
Cause | Details |
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Communication is interrupted due to malfunctions in the G-BOOK device or any other related device. | The G-BOOK device does not operate normally, such as when the device is damaged or malfunctioning due to an impact caused by a collision. |
Communication is interrupted due to a G-BOOK center system error. |
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Communication is interrupted due to the network used for the emergency call system.* |
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The G-BOOK center system cannot determine the vehicle location. |
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Others |
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Note
*: Even when the vehicle is within the cellular phone service area, it may be difficult to make emergency or phone calls due to radio wave signal conditions or busy lines. In this case, it may not be possible to access the G-BOOK center. As a result, no calls can be made to ask for rescue in the event of a traffic accident. If emergency calls cannot be made, use a landline telephone or cellular phone.
ALARM NOTIFICATION FUNCTION
If the theft deterrent system is activated, the G-BOOK center makes a phone call to the customer.
Note
When servicing the vehicle, make sure that the vehicle does not experience any conditions that could cause a telephone call to be made by a G-BOOK operator.
Before performing inspections or repairs which may activate the alarm notification function, be sure to inform the customer that they may receive a telephone call from a G-BOOK operator.
Tech Tips
The alarm notifications can be canceled via multi-display screen.