DTC Code | DTC Name |
---|---|
B2311 | Power Window Motor Malfunction |
DESCRIPTION
The power window regulator motor assemblies are operated by the multiplex network master switch assembly, power window regulator switch assembly or a rear power window regulator switch assembly. The power window regulator motor assemblies have motor, regulator and ECU functions.
This DTC is output when a power window regulator motor assembly is malfunctioning, or the ECU built into the power window regulator motor assembly determines that the fully closed window position has deviated approximately 20 mm (0.787 in.) or more from the normal position.
DTC No. | Detection Item | DTC Detection Condition | Trouble Area |
---|---|---|---|
B2311 | Power Window Motor Malfunction |
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DTC No. | Detection Item | DTC Detection Condition | Trouble Area |
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B2311 | Power Window Motor Malfunction |
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DTC No. | Detection Item | DTC Detection Condition | Trouble Area |
---|---|---|---|
B2311 | Power Window Motor Malfunction |
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DTC No. | Detection Item | DTC Detection Condition | Trouble Area |
---|---|---|---|
B2311 | Power Window Motor Malfunction |
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WIRING DIAGRAM
CAUTION / NOTICE / HINT
Note
DTC B2311 is stored in each power window regulator motor assembly.
If a power window regulator motor assembly has been replaced with a new one, initialize the power window control system.
If a power window regulator motor assembly and door window regulator sub-assembly have been removed and installed, or if a power window regulator motor assembly was reused when a door glass or door glass run was replaced, initialize the power window control system.
Inspect the fuses for circuits related to this system before performing the following procedure.
The power window control system uses the LIN communication system. Inspect the communication function by following How to Proceed with Troubleshooting. Troubleshoot the power window control system after confirming that the communication system is functioning properly.
PROCEDURE
CHECK FOR DTC
Clear the DTCs.
Check for DTCs.
OK |
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DTC B2311 is not output. |
Result | |||
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|
OK |
USE SIMULATION METHOD TO CHECK Click here |
NG |
CHECK DTC OUTPUT
Check the parts which the DTCs have been output from.
Result | ||||||||||
---|---|---|---|---|---|---|---|---|---|---|
|
B |
CHECK HARNESS AND CONNECTOR (POWER WINDOW REGULATOR MOTOR ASSEMBLY (FOR FRONT PASSENGER DOOR) - BATTERY AND BODY GROUND) Click here |
C |
CHECK HARNESS AND CONNECTOR (POWER WINDOW REGULATOR MOTOR ASSEMBLY (FOR REAR LH DOOR) - BATTERY AND BODY GROUND) Click here |
D |
CHECK HARNESS AND CONNECTOR (POWER WINDOW REGULATOR MOTOR ASSEMBLY (FOR REAR RH DOOR) - BATTERY AND BODY GROUND) Click here |
A |
CHECK HARNESS AND CONNECTOR (POWER WINDOW REGULATOR MOTOR ASSEMBLY (FOR DRIVER DOOR) - BATTERY AND BODY GROUND)
Measure the voltage according to the value(s) in the table below.
Standard Voltage | ||||||
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Measure the resistance according to the value(s) in the table below.
Standard Resistance | ||||||
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Result | |||
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OK |
GO TO STEP 7 Click here |
NG |
REPAIR OR REPLACE HARNESS OR CONNECTOR |
CHECK HARNESS AND CONNECTOR (POWER WINDOW REGULATOR MOTOR ASSEMBLY (FOR FRONT PASSENGER DOOR) - BATTERY AND BODY GROUND)
Measure the voltage according to the value(s) in the table below.
Standard Voltage | ||||||
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Measure the resistance according to the value(s) in the table below.
Standard Resistance | ||||||
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Result | |||
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OK |
GO TO STEP 7 Click here |
NG |
REPAIR OR REPLACE HARNESS OR CONNECTOR |
CHECK HARNESS AND CONNECTOR (POWER WINDOW REGULATOR MOTOR ASSEMBLY (FOR REAR LH DOOR) - BATTERY AND BODY GROUND)
Measure the voltage according to the value(s) in the table below.
Standard Voltage | ||||||
---|---|---|---|---|---|---|
|
Measure the resistance according to the value(s) in the table below.
Standard Resistance | ||||||
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Result | |||
---|---|---|---|
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OK |
GO TO STEP 7 Click here |
NG |
REPAIR OR REPLACE HARNESS OR CONNECTOR |
CHECK HARNESS AND CONNECTOR (POWER WINDOW REGULATOR MOTOR ASSEMBLY (FOR REAR RH DOOR) - BATTERY AND BODY GROUND)
Measure the voltage according to the value(s) in the table below.
Standard Voltage | ||||||
---|---|---|---|---|---|---|
|
Measure the resistance according to the value(s) in the table below.
Standard Resistance | ||||||
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Result | |||
---|---|---|---|
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NG |
REPAIR OR REPLACE HARNESS OR CONNECTOR |
OK |
PERFORM ACTIVE TEST USING GTS (APPLICABLE LOCATION)
Connect the GTS to the DLC3.
Turn the engine switch on (IG).
Turn the GTS on.
Enter the following menus: Body Electrical / (desired system) / Active Test.
Tech Tips
Perform the Active Test for the power window regulator motor assembly that has DTC B2311 stored in its ECU.
Perform the Active Test according to the display on the GTS.
CAUTION:
Be careful to avoid injuries as this test causes vehicle parts to move. During the Active Test, the jam protection function will not operate.
Tester Display | Measurement Item | Control Range | Diagnostic Note |
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Power Window | Power window | OFF / DOWN / UP | - |
Tester Display | Measurement Item | Control Range | Diagnostic Note |
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Power Window | Power window | OFF / DOWN / UP | - |
Tester Display | Measurement Item | Control Range | Diagnostic Note |
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Power Window | Power window | OFF / DOWN / UP | - |
Tester Display | Measurement Item | Control Range | Diagnostic Note |
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Power Window | Power window | OFF / DOWN / UP | - |
Tester Display |
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Power Window |
Tester Display |
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Power Window |
Tester Display |
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Power Window |
Tester Display |
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Power Window |
OK |
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Each power window motor operates. |
Result | ||||||||||
---|---|---|---|---|---|---|---|---|---|---|
|
B |
REPLACE POWER WINDOW REGULATOR MOTOR ASSEMBLY (FOR DRIVER DOOR OR FRONT PASSENGER DOOR) Click here |
C |
REPLACE POWER WINDOW REGULATOR MOTOR ASSEMBLY (FOR REAR LH DOOR OR REAR RH DOOR) Click here |
A |
PERFORM INITIALIZATION (APPLICABLE LOCATION)
Initialize the power window regulator motor assembly.
Tech Tips
Initialize the power window regulator motor assembly that has DTC B2311 stored in its ECU.
Result | ||
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NEXT |
CHECK POWER WINDOW CONTROL SYSTEM (APPLICABLE LOCATION)
Check that the power window operates normally by opening and closing the window.
Tech Tips
Check the power window operation of the window where DTC B2311 has been stored.
OK |
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Each power window operates normally. |
Result | ||||||||||
---|---|---|---|---|---|---|---|---|---|---|
|
B |
REPLACE POWER WINDOW REGULATOR MOTOR ASSEMBLY (FOR DRIVER DOOR OR FRONT PASSENGER DOOR) Click here |
C |
REPLACE POWER WINDOW REGULATOR MOTOR ASSEMBLY (FOR REAR LH DOOR OR REAR RH DOOR) Click here |
A |
CHECK WHETHER PARTS HAVE BEEN INSTALLED CORRECTLY
Check that the power window components are installed correctly.
OK |
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Power window components are installed correctly. |
Result | |||
---|---|---|---|
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NG |
INSTALL PARTS CORRECTLY |
OK |
CHECK DTC OUTPUT
Turn the engine switch off.
Wait for at least 10 seconds, and then turn the engine switch on (IG).
Check for DTCs.
OK |
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B2311 is not output. |
Result | ||||||||||
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A |
END |
B |
REPLACE POWER WINDOW REGULATOR MOTOR ASSEMBLY (FOR DRIVER DOOR OR FRONT PASSENGER DOOR) Click here |
C |
REPLACE POWER WINDOW REGULATOR MOTOR ASSEMBLY (FOR REAR LH DOOR OR REAR RH DOOR) Click here |