AUDIO AND VISUAL SYSTEM(for Radio and Display Type) Portable Player cannot be Connected Manually/Automatically

DTC Code DTC Name
Portable Player cannot be Connected Manually/Automatically

CAUTION / NOTICE / HINT

Tip:

Some versions of "Bluetooth" compatible audio players may not function, or the function may be limited using the radio and display receiver assembly, even if the portable audio player itself can play files.

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PROCEDURE

  1. CHECK CONNECTED DEVICE SETTINGS

    1. E226307C03

      *a

      Example

      Display the "Connect Audio Player" screen.

    2. Check if the portable player is registered as a connected device.

      Note:

      If a cellular phone is used as a portable player, it must be registered independently from the registration that is performed for the hands-free system.

      Tip:

      Only 5 portable players can be registered.

    Result

    Proceed to

    The portable player is registered as a connected device

    The portable player is not registered as a connected device
    The portable player is not registered as a connected device

    REGISTER PORTABLE PLAYER AS CONNECTED DEVICE

    The portable player is registered as a connected device

  2. CHECK SYMPTOMS

    1. Check the connection condition between the portable player and radio and display receiver assembly.

      Tip:

      The portable player cannot be connected under any of the following conditions:

      • The portable player is connected to another device.

      • The portable player is connected to the radio and display receiver assembly using the hands-free function.

      • The radio and display receiver assembly has cleared the portable player registration.

      • The portable player is off.

    Result

    Proceed to

    The portable player cannot be connected automatically

    The portable player cannot be connected manually
    The portable player cannot be connected manually

    CHECK PORTABLE PLAYER STATUSClick here

    The portable player cannot be connected automatically

  3. CHECK AUTOMATIC CONNECTION SETTINGS

    1. E225860C02

      *a

      Example

      Display the "Detailed Bluetooth Settings" screen.

    2. Check automatic connection settings of the "Bluetooth" audio.

      1. Check if "On" is displayed for "Bluetooth Power" on the "Detailed Bluetooth Settings" screen.

    Result

    Proceed to

    "On" is displayed for "Bluetooth Power"

    "On" is not displayed for "Bluetooth Power"
    "On" is not displayed for "Bluetooth Power"

    TURN "Bluetooth" POWER TO "On"

    "On" is displayed for "Bluetooth Power"

  4. CHECK PORTABLE PLAYER STATUS

    1. Check the status of the portable player.

      1. Check that the portable player is not in standby mode.

      2. Check that the portable player is not connected to another device (headphones etc.).

        OK

        The portable player is not in standby mode and not connected to another device (headphones etc.).

    Result

    Proceed to

    OK

    NG
    NG

    TAKE PORTABLE PLAYER OUT OF STANDBY MODE AND DISCONNECT OTHER DEVICES (HEADPHONES etc.)

    OK

  5. CHECK USING ANOTHER "Bluetooth" AUDIO COMPATIBLE VEHICLE OF SAME MODEL

    1. Check if the portable player can be connected manually/automatically on another "Bluetooth" audio compatible vehicle of the same model.

      OK

      The portable player can be connected manually/automatically.

    Result

    Proceed to

    OK

    NG
    NG

    PORTABLE PLAYER IS NOT COMPATIBLE

    OK

  6. CHECK ADDITIONAL DEVICES WHICH USE RADIO WAVES

    1. Remove additional devices which use radio waves.

    2. Check if the portable player can be connected manually/automatically.

      OK

      The portable player can be connected manually/automatically.

    Result

    Proceed to

    OK

    NG
    OK

    END (ADDITIONAL DEVICES ARE DEFECTIVE)

    NG

    PROCEED TO NEXT SUSPECTED AREA SHOWN IN PROBLEM SYMPTOMS TABLE

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