POWER BACK DOOR SYSTEM

DTC Code DTC Name
HOW TO PROCEED WITH TROUBLESHOOTING

CAUTION / NOTICE / HINT

Tip:

  • For vehicles with an entry and start system:

    The power back door system troubleshooting procedure is based on the premise that the entry and start system is operating normally. Check the power back door system first before troubleshooting the power back door system.

    Click hereClick here

  • For vehicles without an entry and start system:

    The power back door system troubleshooting procedure is based on the premise that the wireless door control system is operating normally. Check the power back door system first before troubleshooting the power back door system.

  • Use the following procedure to troubleshoot the power back door system.

  • *: Use the GTS.

PROCEDURE

  1. VEHICLE BROUGHT TO WORKSHOP

    Result

    Proceed to

    NEXT
    NEXT

  2. INSPECT BATTERY VOLTAGE

    1. Measure the battery voltage with the ignition switch off.

      Standard voltage

      11 to 14 V

      If the voltage is below 11 V, replace or recharge the battery before proceeding to the next step.

    Result

    Proceed to

    NEXT
    NEXT

  3. CHECK COMMUNICATION FUNCTION OF CAN COMMUNICATION SYSTEM*

    1. Use the GTS to check if the CAN communication system is functioning normally.

      for LHD:Click hereClick here

      for RHD:Click hereClick here

    Result

    Proceed to

    CAN DTC is not output

    CAN DTC is output
    CAN DTC is output

    GO TO CAN COMMUNICATION SYSTEM

    for LHD:Click hereClick here

    for RHD:Click hereClick here

    CAN DTC is not output

  4. CHECK FOR DTC*

    1. Check for DTCs.

      Click here

      Body Electrical > Back Door > Trouble Codes

    2. Clear the DTCs.

      Click here

      Body Electrical > Back Door > Clear DTCs

    3. Recheck for DTCs.

      Click here

      Body Electrical > Back Door > Trouble Codes

    Result

    Proceed to

    DTC is not output

    DTC is output
    DTC is output

    GO TO DIAGNOSTIC TROUBLE CODE CHART

    Click hereClick hereClick here

    DTC is not output

  5. PROBLEM SYMPTOMS TABLE

    1. Refer to Problem Symptoms Table.

      Click here

    Result

    Proceed to

    Fault is not listed in Problem Symptoms Table

    Fault is listed in Problem Symptoms Table
    Fault is listed in Problem Symptoms Table

    ADJUST, REPAIR OR REPLACE IN ACCORDANCE WITH PROBLEM SYMPTOMS TABLE

    Fault is not listed in Problem Symptoms Table

  6. OVERALL ANALYSIS AND TROUBLESHOOTING*

    1. Operation Check

      Click hereClick hereClick hereClick hereClick here

    2. Terminals of ECU

      Click hereClick here

    3. Data List / Active Test

      Click hereClick hereClick hereClick here

    Result

    Proceed to

    NEXT
    NEXT

  7. ADJUST, REPAIR OR REPLACE

    Result

    Proceed to

    NEXT
    NEXT

  8. CONFIRMATION TEST

    Result

    Proceed to

    NEXT
    NEXT

    END