POWER WINDOW CONTROL SYSTEM, Diagnostic DTC:B2311

DTC Code DTC Name
B2311 Power Window Motor Malfunction

DESCRIPTION

The front power window regulator motor assembly LH (for LHD) or front power window regulator motor assembly RH (for RHD) is operated by the power window regulator master switch assembly. The front power window regulator motor assembly LH (for LHD) or front power window regulator motor assembly RH (for RHD) has motor and ECU functions.

This DTC is output when the front power window regulator motor assembly LH (for LHD) or front power window regulator motor assembly RH (for RHD) is malfunctioning, or the ECU built into the front power window regulator motor assembly LH (for LHD) or front power window regulator motor assembly RH (for RHD) determines that the fully closed window position has deviated approximately 20 mm (0.787 in.) or more from the normal position.

DTC No.

Detection Item

DTC Detection Condition

Trouble Area

B2311

Power Window Motor Malfunction

Either condition is met:

  • Front power window regulator motor assembly LH (for LHD) or front power window regulator motor assembly RH (for RHD) is malfunctioning

  • When ECU in front power window regulator motor assembly LH (for LHD) or front power window regulator motor assembly RH (for RHD) determines that fully closed window position has deviated approximately 20 mm (0.787 in.) or more from normal position

  • Front power window regulator motor assembly LH (for LHD)

  • Front power window regulator motor assembly RH (for RHD)

  • Incorrect installation of power window components

  • Overheated front power window regulator motor assembly LH (for LHD)

  • Overheated front power window regulator motor assembly RH (for RHD)

CAUTION / NOTICE / HINT

Note:
  • DTC B2311 is stored in the front power window regulator motor assembly LH (for LHD) or front power window regulator motor assembly RH (for RHD).

  • If the front power window regulator motor assembly LH (for LHD) or front power window regulator motor assembly RH (for RHD) has been replaced with a new one, initialize the power window control system.

    Click here

  • If the front power window regulator motor assembly LH (for LHD) or front power window regulator motor assembly RH (for RHD) has been removed and installed, or if the front power window regulator motor assembly LH (for LHD) or front power window regulator motor assembly RH (for RHD) was reused when the door glass or door glass run was replaced, initialize the power window control system.

    Click here

PROCEDURE

  1. PERFORM ACTIVE TEST USING GTS

    1. Perform the Active Test according to the display on the GTS.

      Click here

      CAUTION:

      Be careful to avoid injuries as this test causes vehicle parts to move. During the Active Test, the jam protection function will not operate.

      Body Electrical > D-Door Motor > Active Test

      Tester Display

      Measurement Item

      Control Range

      Diagnostic Note

      Power Window

      Driver door power window

      OFF, UP or DOWN

      -

      Tip:

      Up and down movement does not occur if the arrow is not pressed and held.

      Body Electrical > D-Door Motor > Active Test

      Tester Display

      Power Window

      OK

      Driver door power window motor operates.

    Result

    Proceed to

    OK

    NG (for LHD)

    NG (for RHD)

    NG (for LHD)

    REPLACE FRONT POWER WINDOW REGULATOR MOTOR ASSEMBLY LH

    NG (for RHD)

    REPLACE FRONT POWER WINDOW REGULATOR MOTOR ASSEMBLY RH

    OK
  2. PERFORM INITIALIZATION

    1. Initialize the front power window regulator motor assembly LH (for LHD) or front power window regulator motor assembly RH (for RHD).

      Click here

    Result

    Proceed to

    NEXT

    NEXT
  3. CHECK POWER WINDOW CONTROL SYSTEM

    1. Check that the driver door power window operates normally by opening and closing the window.

      Click here

      OK

      Driver door power window motor operates.

    Result

    Proceed to

    OK

    NG (for LHD)

    NG (for RHD)

    NG (for LHD)

    REPLACE FRONT POWER WINDOW REGULATOR MOTOR ASSEMBLY LH

    NG (for RHD)

    REPLACE FRONT POWER WINDOW REGULATOR MOTOR ASSEMBLY RH

    OK
  4. CHECK WHETHER PARTS HAVE BEEN INSTALLED CORRECTLY

    1. Check that the power window components are installed correctly.

    Result

    Proceed to

    Power window components are installed correctly

    Power window components are installed incorrectly

    Power window components are installed incorrectly

    INSTALL PARTS CORRECTLY

    Power window components are installed correctly
  5. CHECK FOR DTC

    1. Turn the power switch off.

    2. Wait for at least 10 seconds, and then turn the power switch on (IG).

    3. Check for DTCs.

      Click here

      Body Electrical > D-Door Motor > Trouble Codes

    Result

    Proceed to

    DTC B2311 is not output

    DTC B2311 is output (for LHD)

    DTC B2311 is output (for RHD)

    DTC B2311 is not output

    END

    DTC B2311 is output (for LHD)

    REPLACE FRONT POWER WINDOW REGULATOR MOTOR ASSEMBLY LH

    DTC B2311 is output (for RHD)

    REPLACE FRONT POWER WINDOW REGULATOR MOTOR ASSEMBLY RH