NAVIGATION SYSTEM(except Sedan) Cellular Phone cannot Make Outgoing/Incoming Calls

DTC Code DTC Name
Cellular Phone cannot Make Outgoing/Incoming Calls

PROCEDURE

  1. CHECK "Bluetooth" SETTINGS

    1. Check if the cellular phone is registered as a connected device and the "Bluetooth" settings are correct.

      OK

      The cellular phone is registered as a connected device and "Bluetooth" settings are correct.

    Result

    Proceed to

    OK

    NG
    NG

    SET SETTINGS CORRECTLY

    OK

  2. CHECK SETTINGS AND CONDITIONS

    1. Check the cellular phone functions.

      Tip:

      The cellular phone is unable to call under any of the following conditions:

      • The cellular phone is locked.

      • The phonebook is being transferred.

      • The line is crossed.

      • The cellular phone is outside service range.

      • The power is off.

      • The battery is low.

      • The cellular phone is not connected via "Bluetooth".

      OK

      None of the above conditions exist.

    Result

    Proceed to

    OK

    NG
    NG

    SET CORRECTLY

    OK

  3. CHECK RECEPTION

    1. Place the cellular phone close to the radio and display receiver assembly.

    2. Set the cellular phone so that it can receive calls.

    3. Check if the cellular phone has reception according to the radio and display receiver assembly.

      OK

      The cellular phone has reception.

    Result

    Proceed to

    OK

    NG
    OK

    END

    NG

  4. CHECK CELLULAR PHONE

    1. Check if the cellular phone can make a call.

      Tip:

      The purpose of this step is to inspect the cellular phone when it is not connected to the vehicle.

      OK

      Cellular phone can make a call.

    Result

    Proceed to

    OK

    NG
    NG

    REPAIR OR REPLACE CELLULAR PHONE

    OK

  5. RESTART CELLULAR PHONE

    1. Restart the cellular phone.

    2. Register the cellular phone as a connected device again and check that the malfunction disappears.

      OK

      Malfunction disappears.

    Result

    Proceed to

    OK

    NG
    OK

    END

    NG

  6. CHECK CELLULAR PHONE

    1. Check if the cellular phone is "Bluetooth" compatible.

      Tip:

      Some versions of "Bluetooth" compatible cellular phones may not function.

      OK

      The phone is "Bluetooth" compatible.

    Result

    Proceed to

    OK

    NG
    OK

    PROCEED TO NEXT SUSPECTED AREA SHOWN IN PROBLEM SYMPTOMS TABLE

    Click here

    NG

    END (ONLY A "Bluetooth" COMPATIBLE CELLULAR PHONE CAN BE USED)