NAVIGATION SYSTEM(except Sedan)

CAUTION / NOTICE / HINT

PROCEDURE

1. VEHICLE BROUGHT TO WORKSHOP

   Result

   Proceed to
   NEXT

   NEXT

2. CUSTOMER PROBLEM ANALYSIS

   • When troubleshooting, confirm that the problem symptoms have been accurately identified. Preconceptions should be discarded in order to make an accurate judgment. To clearly understand what the problem symptoms are, it is extremely important to ask the customer about the problem and the conditions at the time the malfunction occurred.

   • Gather as much information as possible for reference. Past problems that seem unrelated may also help in some cases.

   • The following 5 items are important points for problem analysis:

     What	Vehicle model, system name
     When	Date, time, occurrence frequency
     Where	Road conditions
     Under what conditions?	Driving conditions, weather conditions
     How did it happen?	Problem symptoms

   Result

   Proceed to
   NEXT

   NEXT

3. INSPECT BATTERY VOLTAGE

   1. Measure the battery voltage.

      Standard Voltage

      11 to 14 V

      Tip:

      If the voltage is below 11 V, recharge or replace the battery before proceeding to the next step.

   Result

   Proceed to
   NEXT

   NEXT

4. CHECK CABIN

   1. Check that condensation is not likely to occur in the cabin, and that the temperature is not high or extremely low in the cabin.

      OK

      Condensation is not likely being produced and the temperature is not high or extremely low.

      Tip:

      • A humid cabin and a rapid change in temperature may lead to condensation. Condensation in the cabin may cause a short circuit.

      • The navigation system may not operate normally when the temperature is -20°C (-4°F) or lower, or 65°C (149°F) or higher.

   Result

   Proceed to
   OK
   NG

   NG

   SET CABIN TO APPROPRIATE TEMPERATURE

   OK

5. CHECK NAVIGATION SYSTEM NORMAL CONDITION

   1. Refer to Check System Normal Condition.

      Click here

      Result

      Result	Proceed to
      Symptom is not normal operation.	A
      Symptom is normal operation.	B

   B

   SYMPTOM IS NORMAL OPERATION

   A

6. CHECK CAN COMMUNICATION SYSTEM*

   1. Check for DTCs.

      Click hereClick here

      Result

      Result	Proceed to
      CAN DTCs are not output.	A
      CAN DTCs are output.	B

   B

   GO TO CAN COMMUNICATION SYSTEM

   Click here

   A

7. CHECK FOR DTC*

   1. Refer to DTC Check/Clear.

      Click here

      Result

      Result	Proceed to
      DTCs are output.	A
      DTCs are not output.	B

   B

   PROBLEM SYMPTOMS TABLEClick here

   A

8. DTC CLEAR*

   1. Refer to DTC Check/Clear.

      Click here

      Tip:

      The present DTCs may not indicate actual malfunctions depending on the vehicle operating conditions.

   Result

   Proceed to
   NEXT

   NEXT

9. RECHECK FOR DTC*

   1. Refer to DTC Check/Clear.

      Click here

      Result

      Result	Proceed to
      DTCs are output.	A
      DTCs are not output.	B

      Tip:

      • Even if the malfunction symptom is not confirmed, check for DTCs. This is because the system stores history DTCs.

      • If more information is needed, perform a recheck using the "System Check Mode" screen after rechecking for DTCs using the GTS.

      • Check the DTCs and inspect the area that the code indicates.

   B

   PROBLEM SYMPTOMS TABLEClick here

   A

10. DIAGNOSTIC TROUBLE CODE CHART

    1. Find the output code in Diagnostic Trouble Code Chart.

       Click hereClick here

    Result

    Proceed to
    NEXT

    NEXT

    CHECK CIRCUITClick here

11. PROBLEM SYMPTOMS TABLE

    1. Refer to Problem Symptoms Table.

       Click here

       Result

       Result	Proceed to
       Fault is not listed in Problem Symptoms Table.	A
       Fault is listed in Problem Symptoms Table.	B

       Tip:

       If the symptom does not recur and no DTCs are output, attempt to reproduce the symptoms.

       Click hereClick here

    B

    CHECK CIRCUITClick here

    A

12. PERFORM TROUBLESHOOTING BASED ON MALFUNCTION SYMPTOM

    1. Refer to Terminals of ECU.

       Click here

    Result

    Proceed to
    NEXT

    NEXT

13. CHECK CIRCUIT

    1. Adjust, repair or replace as necessary.

    Result

    Proceed to
    NEXT

    NEXT

14. RECHECK FOR DTC*

    1. After clearing DTCs, recheck for DTCs.

       Click here

       Body Electrical > Navigation System > Clear DTCs

       Body Electrical > Navigation System > Trouble Codes

    Result

    Proceed to
    NEXT

    NEXT

15. PERFORM CONFIRMATION TEST

    Result

    Proceed to
    NEXT

    NEXT

    END