G-BOOK


  1. FUNCTION OF MAIN COMPONENTS

    Component Function
    Map Light Assembly Houses the emergency call switch and telephone microphone assembly.
    Emergency Call Switch When pressed, sends a switch signal to the telematics transceiver (data communication module). (When a manual maintenance check or manual emergency call is performed.)
    LED Indicator Light* Green

    • Turns on when the system is under a service contract and operating normally within the service area.

    • Blinks during a call or a maintenance check and turns off when the system is malfunctioning.
    Red

    • Turns on when the vehicle is not within the service area.

    • Blinks when an emergency call or maintenance check has been aborted.

    • Turns off when the system is operating normally.

    • Blinks when in diagnostic mode to indicate a DTC.
    Telephone Microphone Assembly

    Sends the microphone voice signal to the multi-media module receiver assembly.


    • When the operator service is used: Sends the microphone voice signal to the multi-media module receiver assembly.

    • When an emergency call is made: Sends the microphone voice signal to the telematics transceiver (data communication module).
    Navigation Antenna Assembly (GPS Antenna)

    • Receives GPS radio waves and sends them to the multi-media module receiver assembly.

    • Transmits the vehicle location together with an emergency call.
    Telephone Antenna Assembly Sends and receives the data and voice signals used for the G-BOOK service through a communication network.
    Telematics Transceiver (Data Communication Module)

    Uses the telephone antenna assembly to send and receive the data and voice signals used for the G-BOOK system through a communication network.


    • When the operator service is used: Sends a received voice signal to the multi-media module receiver assembly.

    • When the operator service is used: Sends a sent voice signal from the multi-media module receiver assembly to the telephone antenna assembly.

    • When an emergency call is made: Sends a received voice signal to the vehicle speakers.

    • When an emergency call is made: Receives a sent voice signal from the telephone microphone assembly.

    • When an emergency call is made: Sends a mute signal to the stereo component amplifier assembly. (Mute function becomes active during the call.)

    • When an emergency call is made: Sends location information to the G-BOOK center.

    • When a warning comes on: Receives a signal indicating the failure or malfunction of a system from the combination meter assembly via CAN communication and sends it to the G-BOOK center.

    • When the theft deterrent system is activated: Sends to the G-BOOK center information that the security horn has sounded.
    Mayday Battery (Back-up Battery)

    The mayday battery is a lithium manganese dioxide non-rechargeable battery.


    • Supplies power to the telematics transceiver (data communication module) to make an emergency call when the vehicle main battery is damaged in an accident.

    • Checks the battery condition and sends the self-diagnosis result to the multi-media module receiver assembly via the telematics transceiver (data communication module).

    • When the telematics transceiver (data communication module) receives a Diagnostic Trouble Code (DTC) indicating that the mayday battery is malfunctioning, deteriorated or not compatible, the telematics transceiver blinks the red LED indicator light to inform the driver. The telematics transceiver will also store a DTC.
    Multi-media Module Receiver Assembly

    Sends and receives the data used for the G-BOOK system to and from the telematics transceiver (data communication module) using a telematics data signal.


    • When the operator service is used: Sends the sent voice signal from the telephone microphone assembly to the telematics transceiver (data communication module).

    • When the operator service is used: Sends the received voice signal from the telematics transceiver (data communication module) to the stereo component amplifier assembly using an MOST communication signal.

    • Periodically sends vehicle location information to the telematics transceiver (data communication module).
    Accessory Meter Assembly Displays signals received from the multi-media module receiver assembly.
    Remote Operation Controller Assembly (Remote Touch) Transmits signals from its touchpad, seesaw switch, and various other switches to the multi-media module receiver assembly.
    Steering Pad Switch Assembly Sends operation signals from switches such as the volume switch, mode switch and voice switch to the spiral cable with sensor sub-assembly.
    Spiral Cable with Sensor Sub-assembly Sends operation signals from the steering pad switch assembly to the multi-media module receiver assembly.
    Main Body ECU (Multiplex Network Body ECU) Sends a security control signal to the telematics transceiver (data communication module) when the theft deterrent system is activated.
    Airbag Sensor Assembly Sends an activation signal to the telematics transceiver (data communication module) when the airbags deploy. (An automatic emergency call is made.)
    Stereo Component Amplifier Assembly Receives a received voice signal sent from the multi-media module receiver assembly as a MOST signal and outputs it as sound from the vehicle speakers. (When the operator service is used.)
    DLC3 Allows system diagnosis to be performed when Global TechStream (GTS).

    *: The green and red indicator lights turn on for 5 seconds immediately after the engine switch is turned on (ACC).

  2. FUNCTION


    1. Emergency Call Service


      1. The emergency call service automatically makes a call to a G-BOOK center operator in the event of an accident, such as one that makes the airbags deploy, in order to support prompt attendance by emergency personnel.

      2. In the event of trouble such as an accident or sudden illness, the telematics transceiver (data communication module) can be used to call the emergency call center and send location information and the registered user information

        A01W7KIE01

      3. The emergency call service can be activated either manually or automatically to contact the G-BOOK center.

        Call Method Operation Condition
        Automatic Call An automatic call is made in the event of an accident, such as one that makes the airbags deploy. The call occurs regardless of the condition of the occupants.
        Manual Call In the event of a sudden illness or an accident that does not cause the airbags to deploy, a manual call can be made by pressing the emergency call switch in the overhead console. (To press the emergency call switch, the emergency call switch cover needs to be removed.)

      4. The emergency call service operation and contract conditions can be confirmed by accessing the G-BOOK center and performing the following maintenance checks.

        Maintenance Check Outline
        Automatic Maintenance Check The telematics transceiver (data communication module) automatically and periodically accesses the emergency call center to confirm if the user is still registered.
        Manual Maintenance Check The user can press the emergency call switch for 10 seconds or more while the green and red indicator lights are on immediately after the engine switch is turned on (IG) to access the G-BOOK center and confirm that they are still registered.

        Tech Tips

        In the following cases, the emergency call service may not be available or the service quality may suffer.


        • The G-BOOK online service has not been established or the first manual maintenance check has not been completed.

        • Communication is interrupted due to a malfunction of the telematics transceiver (data communication module) or any other related device.

        • The location cannot be determined.

        • Communication is interrupted due to a service provider system malfunction.

        • Communication problems occur in the communication network used for the emergency call system.

        • The emergency call service is suspended or halted due to emergency call provider reasons.

        • Although a manual call is made, the situation cannot be confirmed because the user cannot respond to questions from the G-BOOK center.

    2. G-security Service


      • G-Security service offers the following services:

      Security Automatic Alarm Notification
      Theft Tracking Service
      Authorities Contact Service
      Remote Check
      Operation Reminder Notification
      Remote Operation
      Car Finder

      1. Automatic Alarm Notification


        • When the automatic alarm operates, the vehicle notifies the G-BOOK center through the DCM (telematics transceiver) that the automatic alarm has operated.

        • The G-BOOK center notifies the user via telephone or Short Message Service (SMS) that the alarm has operated.

        • Based upon user request, the location of the vehicle can be tracked and security personnel can be dispatched.

          A01W7XRE01
          No. Process of Automatic Alarm Notification
          (1) Trouble occurs and the automatic alarm operates.
          (2) The vehicle location is confirmed.
          (3) The user is notified about the trouble by a call. If the call cannot get through, the user is notified by a Short Message Service (SMS) message.
          (4) The user makes a request.
          (5) A call-out is made to the authorities.
          (6) The authorities respond to the scene.

      2. Theft Tracking Service


        • Based upon user request, the Lexus Care Communicator searches for and tracks the location of the vehicle.

      3. Authorities Contact Service


        • In response to user request, security company personnel are dispatched to check the vehicle.

      4. Remote Check


        • The vehicle status is sent to the G-BOOK center when the engine switch is turned from on (ACC) to off. Afterward, the user can check vehicle information on the dedicated site by using a cellular telephone.

          A01W78KE01
          *a Service Image (Example)
          *b G-Book Center
          *c Cellular Phone
          *d User's Vehicle
          No. Process of Remote Check
          (1) Vehicle status notification.
          (2) Vehicle information is saved.
          (3) Dedicated site is accessed
          (4) Vehicle information is displayed.

        • Using the remote check function, the user can check the vehicle status and vehicle information shown in the following table:

          Item Display
          ODO Value
          TRIP (A, B) Value
          Average fuel consumption after refueling Value
          Cruising range Value
          Total average fuel consumption Value
          Fuel Level Fuel level value
          Door*1 All doors open / Any door open
          Engine hood*1 Open / Closed
          Door lock*1 All doors locked / Any door unlocked
          Window*1 All windows closed / Any window open / Other
          Sliding roof*1 Open / Closed / Other
          Electrical key transmitter*1 Inside cabin*2 / Outside cabin*3
          Theft deterrent system*1 ON/OFF
          Hazard warning light*1 ON/OFF
          Headlight*1 ON/OFF
          Clearance light*1 ON/OFF

          *1: By updating the information via the cellular phone, the latest vehicle status can be displayed.

          *2: Even when the electrical key transmitter sub-assembly is inside the vehicle, it is determined to be outside the vehicle if the key is not detected when it is inside a metallic bag, the battery is depleted, etc.

          *3: The electrical key transmitter sub-assembly is determined to be inside the vehicle when the smart access system with push-button start is canceled.

          Note


          • In the following cases, the electrical key transmitter sub-assembly may be determined to be inside the vehicle even if it is outside the vehicle:


            • The electrical key transmitter sub-assembly is placed near the windshield glass or door window glass, or above the sliding roof glass.

            • The electrical key transmitter sub-assembly is put outside the vehicle from a door window or sliding roof opening.

          • In the following cases, the electrical key transmitter sub-assembly may be determined to be outside the vehicle even if it is inside the vehicle:


            • The electrical key transmitter sub-assembly is put inside the vehicle from a door window or sliding roof opening while all of the doors and the engine hood are closed.

            • The smart entry and start system does not operate normally due to the condition of surrounding electrical waves, or based upon the placement (on the instrument panel, etc.) and condition (battery depleted, etc.) of the electrical key transmitter sub-assembly.

      5. Operation Reminder Notification


        • When vehicle operations are complete (engine switch turned from on (ACC) to off, door lock, etc.), vehicle information is sent to the G-BOOK center after a fixed period of time elapses.*1

        • At that time, with the user away from the vehicle*2, a Short Message Service (SMS) is delivered if any or all of the conditions below (Chart of Vehicle Information to be Notified) are met.

          Tech Tips

          *1: Information after vehicle operations are complete may not be sent due to the vehicle status (DCM (telematics transceiver) is out of electrical wave range, etc.).

          *2: When the key is determined not to be inside the vehicle, and all doors and the engine hood are closed.

          CAUTION:


          • Information may not be delivered, or may arrive late, when the vehicle or the user's cellular telephone is in an area with poor signal strength.

          • Operation reminder notifications may not be delivered if the electrical key transmitter sub-assembly is placed near the windshield glass or door window glass, or on the sliding roof glass, even if the electrical key transmitter sub-assembly is outside the vehicle.

          • Operation reminder notifications may not be delivered if the electrical key transmitter sub-assembly is put outside the vehicle from a door window or sliding roof opening.

          • Operation reminder notifications are not delivered when the smart entry and start system is canceled.

          • In the following cases, operation reminder notifications may be delivered even if the electrical key transmitter sub-assembly is within the detection area:


            • The electrical key transmitter sub-assembly is put inside the vehicle from a door window or sliding roof opening while all of the doors and the engine hood are closed.

            • The smart entry and start system does not operate normally due to the condition of surrounding electrical waves, or based upon the placement (on the instrument panel, etc.) and condition (battery depleted, etc.) of the electrical key transmitter sub-assembly.

          A01W7XHE01
          *a Service Image (Example)
          *b G-Book Center
          *c Cellular Phone
          *d User's Vehicle
          No. Process of Operation Reminder Notification
          (1) Vehicle status notification.
          (2) Determines operation reminder notification delivery conditions.
          (3) Sends Short Message Service (SMS) notifying of forgotten operation
          Chart of Vehicle Information to be Notified
          Notification Content Detection Target Detection Content
          Security-related Lock Door Any Door Unlocked
          Window Window Any Door Open
          Sliding Roof Open
          Battery-related Lighting (Exterior) Hazard Warning Light Flashing
          Headlight Illuminated
          Clearance Light Illuminated

      6. Remote Operation


        • The user access from their cellular phone to the URL described in the Short Message Service (SMS) delivered by the Operation Reminder Notification. They can perform the action with respect to the operation forget remotely by performing the operation request with selecting the menu.

        • The vehicle sends the result of the operation to the G-BOOK center after the operation is completed. The G-BOOK center delivers the Short Message Service (SMS) described the result of the operation to the support address the user registered and the user can know the result of operation by checking the Short Message Service (SMS).

          Tech Tips

          *: Among the items that are described in the Short Message Service (SMS) delivered by the Operation Reminder Notification, the user can operate the only the door lock and hazard warning light. The vehicle receives the operation request checks the condition themselves and operate only when the vehicle is determined that it is safe.


          • The remote operation operates only if the following conditions are confirmed for safety operation.


            • The vehicle is not the operational state (ACC ON or IG ON).

            • In Operation Reminder Notification, the electrical key transmitter sub-assembly is not detected as "in-vehicle".

            • In the vehicle, the operation which is same as the remote operation request, the door lock operation, the closing operation of each door including the back door and the engine hood, IG ON and ACC ON is not operate after the time that requested the remote operation request to the G-BOOK center.

            • The vehicle is not the condition that the requested operation is not performed (door lock and the hazard warning lights off).

            • The doors including the back door and the engine hood close.

            • The previous remote operation is not operating.

          Note


          • Upon the remote operation implementation, the user operates after user checks the vehicle information and judges that the operation implementation has no problem because there is likely to be dangerous when the user performs the operation without knowing the vehicle state. Provide the following information as the auxiliary information for judging the vehicle condition.


            • The latest vehicle stop position (map display, address display) informed by the G-BOOK center.

            • The latest vehicle information informed by the G-BOOK center and its notification date and time.

          A01W772E01
          No. Process Remote Operation
          (1) Operation Request
          (2) Operating Instructions
          (3) Operation Implementation
          (4) Operation Completion
          (5) Completion Notice
          (6) Notifies the result of the operation by the Short Message Service (SMS).
          Remote Operation Carried Items
          Classification Operation Object Operation Content
          Security Operation Lock System Door* Lock Operation/Operation to undo
          Lighting System Hazard Warning Light Extinction Operation/Operation to undo

          Tech Tips

          *: When the door of the remote operation is locked, theft deterrent system is not set. Door lock interlocking storage of the door mirror does not take place either.


        • Implementation content of the operation to undo


          • The operation to undo is for the purpose of cancellation of each remote operation, the following operations are carried out.

            Contents of the Operation to Undo Implementation Content
            Returns the door lock state to the original (operation for the purpose of cancellation of the door lock operation). All seats are unlocked.
            Returns the hazard warning light off state to the original (operation for the purpose of cancellation of the hazard warning light off operation). Returns the hazard warning light to the blinking state.

            Note


            • Operation to undo is the operation that is to return the recovered security condition by the remote operation to the state before recovery, so the implementation of the operation to undo is restricted and the unnecessary operation is prevented.


              • Remote operation is successful.

              • Within 24 hours of the remote operation success.

              • The operation to undo is not successful after the remote operation success.

              • In the vehicle, the same operation as the request to undo by the remote operation is not done after the remote operation success.

              • Power ON (ACC ON or IG ON) is not done after the remote operation success.

      7. Car Finder


        • When the user parks the vehicle in the large parking lot and doesn't know the parking position, the user makes the hazard warning light blinking for constant time by operating on the web site and support for the discovery of the vehicle.

        • The vehicle sends the result of the operation to the G-BOOK center after blinking start. The G-BOOK center delivers the result of the operation to the support address the user registered by the Short Message Service (SMS) and notifies the result of the operation.

          Note


          • The car finder operates only if the following conditions are confirmed and prevents the unnecessary operation.


            • The vehicle is not the operational state (ACC ON or IG ON).

            • In the vehicle, the operation of the ACC ON, IG ON and hazard warning light doesn't operate after the time that the car finder operation request is send to G-BOOK center.

            • The hazard warning light is off.

          • The car finder automatically turns off the hazard warning light blinking under the following conditions.


            • In case that the hazard warning light has elapsed for one minute from the start of the blinking by car finder operation.

            • When the door unlock operation is carried out.

            • When any of the closed doors are opened.

          A01W778E01
          No. Process Remote Operation
          (1) Operation Request
          (2) Operating Instructions
          (3) Operation Implementation
          (4) Operation Completion
          (5) Completion Notice
          (6) Notifies the result of the operation by the Short Message Service (SMS).
          Car Finder Operation Carried Items
          Classification Operation Object Operation Content
          Convenience Operation Hazard Warning Light Timed with Blinking Operation

    3. Remote Maintenance Service


      • Remote Maintenance service offers the following services:

        Remote Maintenance Service Inspection Notification
        Inspection and Notification Reservation
        Warning Notification
        Driving Advice
        Diagnostic Support

      1. Inspection Notification


        • The G-BOOK center gathers user vehicle information, and according to the vehicle status, can display information on events conducted by the dealer, maintenance / periodic checkup/ vehicle inspection guidance, etc. By having the system read text aloud, checks can be performed while driving the vehicle, and a reservation for bringing the vehicle into a workshop can also be made.

        • A message is delivered via Short Message Service (SMS) regarding the maintenance period of the user's vehicle, based upon the driven distance of the vehicle, number of days elapsed, etc. stored in the data gathered by the G-BOOK center.

          A01W7CYE01
          No. Process of Inspection Notification
          (1) Transmits information of driven distance, etc.
          (2) Delivers checkup guidance Short Message Service (SMS).
          (3) Sends workshop reservation Short Message Service (SMS).
          (4) Delivers user vehicle information.
          (5) Sends workshop reservation procedures complete Short Message Service (SMS).
          (6) User Brings Vehicle into Workshop.

      2. Inspection and Maintenance Reservation


        • Maintenance and service reservations can be made through the navigation system.

      3. Warning Notification


        • Warning display signals sent from the combination meter assembly are sent to the G-BOOK center through the DCM (telematics transceiver). At the same time, the system checks if the Diagnostic Trouble Codes (DTCs) are stored in each ECU within the vehicle, and if they are stored, that information is also sent to the G-BOOK center.

        • The G-BOOK center sends a warning notification* to the vehicle that lists malfunction status and response methods based upon information acquired by the G-BOOK center. The vehicle displays the received warning notification on the multi-display, after which the user can follow the guidance of the warning notification to make an online reservation, request arrangements for an assistance vehicle, etc., by using the dedicated site or calling a dealer.

          Tech Tips

          *: Warning notifications may not be delivered depending on the status or condition of the vehicle, etc.

          A01W78XE01
          No. Process of Warning Notification
          (1) Sends vehicle information (malfunctions, abnormalities, etc.).
          (2) Notifies of malfunction status and response method.
          (3) Requests assistance or workshop arrangements.
          (4) Acquires vehicle location, membership information, etc.
          (5) Suggests quick-fix.
          (6) Makes workshop reservation.
          (7) Acquires vehicle information (malfunctions, abnormalities, etc.)
          (8) Sends workshop reservation procedures complete Short Message Service (SMS).
          (9) User brings vehicle into workshop.

      4. Driving Advice


        • The server is used to diagnose the effects of a malfunction based on vehicle information acquired by the G-BOOK center, and driving-related advice contents are provided to the user according to responses to diagnostic questions about the vehicle status, etc.

          A01W7DZE01
          No. Process of Driving Advice
          (1) Sends vehicle information (abnormalities or malfunctions, etc.).
          (2) Acquires and displays vehicle condition and advice contents.
          (3) Carries out advice regarding diagnostic questions and driving.

      5. Diagnostic Support


        • In addition to vehicle information acquired from the G-BOOK center, DTCs, freeze frame data and ECU data monitor values of the user's vehicle can be acquired through the G-BOOK center from the dealer as needed.

        • Based on the acquired information, a diagnosis of the cause of a malfunction can be performed prior to the user's vehicle being brought into the workshop to shorten repair times, etc.

          A01W78CE01
          No. Process of Diagnostic Support
          (1) Sends vehicle information (abnormalities or malfunctions, etc.).
          (2) Acquires and displays vehicle Information.
          (3) Requests acquisition of information (DTCs, Freeze Frame Data, ECU Data Monitor Values) missing in (1) and (2).
          (4) Sends request for acquisition of vehicle information based on acquisition request of (3) (afterwards proceeds as (1) and (2)).
          (5) Responds to user.

    4. Operator Service


      1. The operator service allows the user to directly call a G-BOOK center operator. The user can ask the operator to set a destination or send a POI facility search result or news and weather forecasts information to the navigation system.

      2. The operator service uses the telematics transceiver (data communication module) to make a call (it is not necessary to have registered a phone using the Bluetooth hands-free function).

        Function Outline
        Destination Setting Displays the specified destination location on the navigation system screen.
        Weather Forecast* Displays and reads out the vehicle location, destination or weather forecast for the specified area.
        News* Displays and reads out updates, society, sports and entertainment news.

        *: Using the browser content display function built-in the navigation system, the following contents can be displayed. If news content is displayed, headlines are read out to assist the driver in checking the content easily even while driving.

    5. Navigation System Link Function


      1. The navigation system link function provides the navigation system with real-time information obtained from the G-BOOK center, offering more effective use of the navigation system for the user.

      2. The navigation system link function has the following functions:

        Function Outline
        G Route Search Searches for the most suitable route to the destination based on information about wide-area traffic congestion prediction.
        Searching for POIs on the WEB Transfers POI information, which was searched for on the Mapbar site, to the navigation system. A found POI can be set as a destination or registered as a G-memory point.
        G-memory Point

        • When a POI is searched for using the contents of G-BOOK.com or a website, it can be registered as a G-memory point of the memory points in the navigation system.

        • By registering POIs as a G-memory point, a list of G-memory points can be displayed without connecting to the G-BOOK center.
        G-information Mark When a POI is searched for using G-BOOK.com or another website, it can be displayed on the map screen.
        G-information Mark Synchronized Service When the vehicle approaches a G-information Mark, facility information for the G-information Mark is obtained from the G-BOOK center and announced.

    6. Other Function


      1. The G-BOOK system provides other functions in consideration of improving usability.

      2. The other function is as follows:

        Function Outline
        MY Request Content which is frequently searched for, such as news or weather forecast information, can be registered. After registration, information can be obtained through a simple operation.

  3. DIAGNOSIS


    1. For details on the procedure required to enter the Service Menu screen, refer to the Repair Manual.