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AUDIO AND VISUAL SYSTEM (for Radio and Display Type) The Other Caller cannot Hear Your Voice, or Your Voice is too Quiet or Distorted

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DTC Code DTC Name
  The Other Caller cannot Hear Your Voice, or Your Voice is too Quiet or Distorted
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INSPECTION PROCEDURE

Tip:

If an outlet of the air conditioning system is facing the microphone, noise may be recorded and other caller may not be able to hear your voice properly.

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PROCEDURE


  1. Click here

    CHECK CELLULAR PHONE


    1. Check if the other caller can hear your voice properly.

      OK
      Your voice can be heard properly.
      Tip:

      The purpose of this step is to inspect the cellular phone when it is not connected to the vehicle.


  2. Click here

    CHECK SETTINGS


    1. A01IOSOE03

      Display the "Call" screen.

    2. Check that the "Mute" switch is not set to on.

      OK
      "Mute" switch is not set to on.
      Table 1. Text in Illustration
      *a Example

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    CHECK MICROPHONE AND VOICE RECOGNITION (OPERATION CHECK)


    1. A01IR9C

      Enter the "Microphone & Voice Recognition Check" screen. Refer to Check Mic & Voice Recognition in Operation Check (Click here).

    2. When voice is input into the microphone, check that the microphone input level meter changes according to the input voice.

      OK
      Check result is normal.

  4. Click here

    REPLACE CELLULAR PHONE

  5. Click here

    TURN "Mute" SWITCH OFF

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    PROCEED TO NEXT SUSPECTED AREA SHOWN IN PROBLEM SYMPTOMS TABLEClick here

  7. Click here

    REPLACE RADIO AND DISPLAY RECEIVER ASSEMBLYClick here