REAR SEAT ENTERTAINMENT SYSTEM PROBLEM SYMPTOMS TABLE

Note

When replacing the multi-media module receiver assembly, perform vehicle contract setting (w/ Telematics Transceiver) Click here.
When replacing the multi-media module receiver assembly, perform vehicle contract setting (w/o Telematics Transceiver) Click here.

Tech Tips

Use the table below to help determine the cause of the problem symptom. If multiple suspected areas are listed, the potential causes of the symptoms are listed in order of probability in the "Suspected Area" column of the table. Check each symptom by checking the suspected areas in the order they are listed. Replace parts as necessary.
Inspect the fuses and relays related to this system before inspecting the suspected areas below.

General Function
Symptom	Suspected Area	See page
Different contents cannot be selected independently for each television display assembly*1	Proceed to "Display Mode Signal Circuit between Multi-display Controller and Television Display Assembly"	Click here
	Television display assembly	Click here
	Multi-display controller sub-assembly	Click here

*1: This is possible for the rear left and rear right seats only when a VIDEO is selected for either the left or right seat and another source is selected for the other seat.

Display Function
Symptom	Suspected Area	See page
Black screen (No image appears on screen)	Proceed to "Visual Mute Signal Circuit between Multi-display Controller and Television Display Assembly"	Click here
	Proceed to "Display Signal Circuit between Multi-display Controller and Television Display"	Click here
	Television display assembly	Click here
	Multi-display controller sub-assembly	Click here
Color on display screen is not usual	Adjust the settings for contrast, tint, color and brightness	-
	Proceed to "Color Bar Check" in Operation Check	Click here
	Television display assembly	Click here
	Multi-display controller sub-assembly	Click here
Only DVD screen is not displayed or not stabilized	Proceed to "Visual Mute Signal Circuit between Navigation Receiver Assembly and Multi-display Controller"	Click here
	Proceed to "Visual Mute Signal Circuit between Multi-display Controller and Television Display Assembly"	Click here
	Proceed to "Display Signal Circuit between Navigation Receiver Assembly and Multi-display Controller"	Click here
	Proceed to "Display Signal Circuit between Multi-display Controller and Television Display"	Click here
	Television display assembly	Click here
	Multi-display controller sub-assembly	Click here
	Multi-media module receiver assembly	Click here
Only display screen of external device does not appear or is not stabilized	Check if the external device is normal	-
	Proceed to "Display Signal Circuit between Video Terminal and Multi-display Controller"	Click here
	Video (video adapter) terminal	Click here
	Multi-display controller sub-assembly	Click here
Television display does not turn on	Proceed to "Multi-display Controller Power Source Circuit	Click here
Television display does not turn on	Proceed to "Television Display does not Turn ON"	Click here

Sound Function
Symptom	Suspected Area	See page
Quality of sound from wireless headphone is poor or no sound can be heard	Proceed to "Sound from Wireless Headphones is Difficult to Hear, cannot be Heard, or Quality is Poor"	Click here
	Proceed to "Sound Signal Circuit between Multi-display Controller and Television Display"	Click here
	Proceed to "Mute Signal Circuit between Multi-display Controller and Television Display Assembly"	Click here
	Television display assembly	Click here
	Multi-display controller sub-assembly	Click here
Quality of sound from headphone connected to headphone terminal is poor or no sound can be heard	Proceed to "Sound from Wired Headphones is Difficult to Hear, cannot be Heard, or Quality is Poor"	Click here
	Proceed to "Sound Signal Circuit between Multi-display controller and Head-phone Terminal"	Click here
	Headphone terminal	Click here
	Multi-display controller sub-assembly	Click here
Only sound quality input from the external device is poor or no sound can be heard	Proceed to "Sound Signal Circuit between Video Terminal and Multi-display Controller"	Click here
	Video (video adapter) terminal	Click here
	Multi-display controller sub-assembly	Click here

Remote Control Function
Symptom	Suspected Area	See page
A remote control system does not operate	Proceed to "A Remote Control System does not Operate"	Click here
	Television display assembly	Click here
	Multi-display controller sub-assembly	Click here