G-BOOK SYSTEM (w/ Telematics Transceiver) G-BOOK Service cannot be Used

INSPECTION PROCEDURE

PROCEDURE


  1. CHECK CONTRACT FLAG


    1. Check the contract flag.


      1. Enter diagnostic mode Click here.

      2. Select "Service Information" on the "Service Menu" screen.

        A019L93

      3. Select "G-BOOK Info for Contract" on the "Service Information" screen.

        A019KJA

      4. Check if the flag information shown in the illustration indicates "1".

        A019N1F
        Result
        Result Proceed to
        "1" is not indicated A
        "1" is indicated B

    B

    PERFORM OPERATION Click here

    A

  2. PERFORM OPERATION AGAIN


    1. Perform the contract procedure again.


      1. Select G-BOOK.com and perform the contract procedure again.

      2. Check for the problem symptom.

        Result
        Result Proceed to
        System returns to normal. A
        System does not return to normal. B

    B

    CONTACT G-BOOK SUPPORT CENTER

    A

    END

  3. PERFORM OPERATION


    1. Perform "Download necessary data" again.

      A019MKH

      1. Perform the operations shown in the illustration and select "Download necessary data".

        Tech Tips

        The screen illustrations provided are samples only and may be different from actual screens.

      2. Check if the problem symptom recurs.

        Result
        Result Proceed to
        System returns to normal A
        Problem symptom recurs B

    B

    CONTACT G-BOOK SUPPORT CENTER

    A

    END