G-BOOK SYSTEM (w/ Telematics Transceiver), Diagnostic DTC:B15EE

DTC Code DTC Name
B15EE Telematics Contract Invalid

DESCRIPTION

If an unauthorized contract flag is stored by the G-BOOK device, this DTC will be stored.

DTC No. DTC Detection Condition Trouble Area
B15EE Contract is invalid. -

INSPECTION PROCEDURE

PROCEDURE


  1. CHECK CONTRACT FLAG


    1. Check the contract flag.


      1. Enter diagnostic mode Click here.

      2. Select "Service Information" on the "Service Menu" screen.

        A019L93
      3. Select "G-BOOK Information for Contract" on the "Service Information" screen.

        A019KJA
      4. Check if the flag information shown in the illustration indicates "1".

        A019N1F
        Result
        Result Proceed to
        "1" is not indicated A
        "1" is indicated B

    B
    A
  2. PERFORM OPERATION


    1. Perform "Download necessary data" again.

      A019MKH

      1. Perform the operations shown in the illustration and select "Download necessary data".

        Tech Tips

        The screen illustrations provided are samples only and may be different from actual screens.


    NEXT
  3. MANUAL MAINTENANCE CHECK


    1. Manual maintenance check


      1. Move the vehicle to a communication service area. Wait for a while and perform a manual maintenance check Click here.

        Result
        Result Proceed to
        Manual maintenance check does not complete normally A
        Manual maintenance check completes normally B

        Tech Tips

        If the manual maintenance check completes normally, clear past DTCs (this problem was caused by DTCs stored due to past environmental factors).


    B
    A
  4. CONTACT G-BOOK SUPPORT CENTER


    1. Contact the G-BOOK support center.


      1. Contact the G-BOOK support center and inform them about the following.


        • Flag information is either "1" or "0".

        • The manual maintenance check did not complete normally.

        Tech Tips

        The G-BOOK support center will perform an investigation and provide the results.


    NEXT