NAVIGATION SYSTEM Cellular Phone cannot Make Outgoing/Incoming Calls

INSPECTION PROCEDURE

PROCEDURE

1. Click here

   CHECK "Bluetooth" SETTINGS

   
   

   1. Check if the cellular phone is registered as a connected device and the "Bluetooth" settings are correct.

      OK
      The cellular phone is registered as a connected device and "Bluetooth" settings are correct.

   
   
   • OKClick here
   • NGClick here
2. Click here

   SET SETTINGS CORRECTLY

3. Click here

   CHECK SETTINGS AND CONDITIONS

   
   

   1. Check the cellular phone functions.

      Tip:

      The cellular phone is unable to call under any of the following conditions:

      
      

      • The cellular phone is locked.

      • The phonebook is being transferred.

      • The line is crossed.

      • The cellular phone is outside service range.

      • The power is off.

      • The battery is low.

      • The cellular phone is not connected via "Bluetooth".

      OK
      None of the above conditions exist.

   
   
   • OKClick here
   • NGClick here
4. Click here

   SET CORRECTLY

5. Click here

   CHECK RECEPTION

   
   

   1. Place the cellular phone close to the multi-media module receiver assembly.

   2. Set the cellular phone so that it can receive calls.

   3. Check if the cellular phone has reception according to the multi-media module receiver assembly.

      OK
      The cellular phone has reception.

   
   
   • OKClick here
   • NGClick here
6. Click here

   END

7. Click here

   CHECK CELLULAR PHONE

   
   

   1. Check if the cellular phone can make a call.

      Tip:

      The purpose of this step is to inspect the cellular phone when it is not connected to the vehicle.

      OK
      Cellular phone can make a call.

   
   
   • OKClick here
   • NGClick here
8. Click here

   REPAIR OR REPLACE CELLULAR PHONE

9. Click here

   RESTART CELLULAR PHONE

   
   

   1. Restart the cellular phone.

   2. Register the cellular phone as a connected device again and check that the malfunction disappears.

      OK
      Malfunction disappears.

   
   
   • OKClick here
   • NGClick here
10. Click here

    END

11. Click here

    CHECK CELLULAR PHONE

    
    

    1. Check if the cellular phone is "Bluetooth" compatible.

       Tip:

       Some versions of "Bluetooth" compatible cellular phones may not function.

       OK
       The phone is "Bluetooth" compatible.

    
    
    • OKClick here
    • NGClick here
12. Click here

    END (ONLY A "Bluetooth" COMPATIBLE CELLULAR PHONE CAN BE USED)

13. Click here

    PROCEED TO NEXT SUSPECTED AREA SHOWN IN PROBLEM SYMPTOMS TABLEClick here