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NAVIGATION SYSTEM Disc cannot be Inserted or is Ejected Right After Insertion

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DTC Code DTC Name
  Disc cannot be Inserted or is Ejected Right After Insertion
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INSPECTION PROCEDURE

Note:
  • w/ G-BOOK System:
  • When replacing the multi-media module receiver assembly or telematics transceiver, perform vehicle contract setting (w/ Telematics Transceiver) (Click here).

  • When replacing the multi-media module receiver assembly, perform vehicle contract setting (w/o Telematics Transceiver) (Click here).

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PROCEDURE


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    CHECK IF A PROPER DISC IS INSERTED


    1. Make sure that the disc is an audio disc or a disc with MP3 or WMA files, and that it is not deformed, flawed, stained, deteriorated or otherwise defective.

      OK
      Normal disc
      Tip:
      • Translucent or uniquely-shaped discs cannot be played.

      • CDs and DVDs with adhesive paper labels should not be played.

      • Commercial audio CDs and DVDs can be played.

      • CD-DA files on CD-ROMs, CD-Rs and CD-RWs can be played.

      • MP3 and WMA files on CD-ROMs, CD-Rs and CD-RWs can be played.

      • For details on playable CDs and DVDs, refer to the Owner's Manual.


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    CHECK THAT DISC IS INSERTED PROPERLY


    1. Check whether or not the disc is inserted upside down.

      OK
      Disc is properly inserted.

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    CLEAN DISC AND RECHECK


    1. A019OCE

      Clean the disc by wiping it clean with a soft cloth from the inside to the outside in a radial direction.

      OK
      Malfunction disappears.
      Note:

      Do not use a conventional record cleaner or anti-static preservative.


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    END

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    REPLACE DISC AND RECHECK


    1. Replace the disc with a known good one and check that the malfunction disappears.

      OK
      Malfunction disappears.

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    CHANGE DISC

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    INSERT DISC PROPERLY

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    REPLACE MULTI-MEDIA MODULE RECEIVER ASSEMBLYClick here