NAVIGATION SYSTEM OPERATION CHECK


  1. CHECK NAVIGATION SYSTEM NORMAL CONDITION


    1. If the cause of a symptom is any of the following, the corresponding symptom is normal; it is not a malfunction.

      Symptom Answer
      A longer route than expected is chosen. Depending on the road conditions, the multi-media module receiver assembly may determine that a longer route is quicker.
      Even when distance priority is high, the shortest route is not shown. Some routes may not be advised due to safety concerns.
      When the vehicle is put into motion immediately after the hybrid control system starts, the navigation system deviates from the correct position. If the vehicle starts before the navigation system activates, the system may not react.
      When driving on certain types of roads, especially new roads, the vehicle position deviates from the correct position. When the vehicle is driving on new roads not available on the SD card, the system attempts to match it to another nearby road, causing the position mark to deviate.
      Expected arrival time is earlier than current time, or time different from expected arrival time is displayed. If a destination is set to a point where a different time zone is used, the system displays an expected arrival time corresponding to the time zone of the destination. If a location on the sea is set as the destination, the system may display an expected arrival time corresponding to the time zone setting of the vehicle. Check which communication is not used for displaying traffic information.
    2. A01FUYL

      The following symptoms are not malfunctions, but are caused by errors inherent in the GPS, gyro sensor, speed sensor or multi-media module receiver assembly.


      1. The current position mark may be displayed on a nearby parallel road.

      2. A01FVVH

        Immediately after a fork in the road, the current vehicle position mark may be displayed on the wrong road.

      3. A01FU8C

        When the vehicle turns right or left at an intersection, the current vehicle position mark may be displayed on a nearby parallel road.

      4. A01FRYR

        When the vehicle is carried, such as on a ferry, and the vehicle itself is not driving, the current vehicle position mark may be displayed in the position where the vehicle was until a measurement can be performed by the GPS.

      5. A01FVVD

        When the vehicle travels on a steep hill, the current vehicle position mark may deviate from the correct position.

      6. A01FQ62

        When the vehicle makes a continuous turn (e.g. 360, 720, 1080 degrees), the current vehicle position mark may deviate from the correct position.

      7. A01FQJ0

        When the vehicle moves erratically, such as constant lane changes, the current vehicle position mark may deviate from the correct position.

      8. A01FVGW

        When the power switch is turned on (ACC or ON) and the vehicle is turned on a turntable before parking, the current vehicle position mark may not indicate the correct direction. The same will occur when the vehicle comes out of the parking garage.

      9. A01FTR5

        When the vehicle travels on a snowy road or a mountain path with tire chains installed or using a spare tire, the current vehicle position mark may deviate from the correct position.

      10. A01FUYI

        When the tires are changed, the current vehicle position mark may deviate from the correct position.

        Tech Tips


        • A change in tire diameter may cause a speed sensor error.

        • Performing "tire change" in calibration mode will allow the system to correct the current vehicle position faster.

  2. REMOTE TOUCH SELF CHECK

    Note


    • Before performing the remote touch self check, check that there is no foreign matter that may interfere with remote touch switch knob operation and that the knob is not stuck.

    • To avoid interruption of remote touch switch knob operation, do not touch the knob unless instructed.

    Tech Tips

    The following checks can be done via the self check:


    • DTC check for the remote touch

    • Switch illumination check

    • Remote touch switch knob position recognition check

    • Switch operation check

    • Remote touch switch knob feedback force check


    1. A01FTGNE04
      Text in Illustration
      *a Down Seesaw Switch
      *b Switch Knob

      Activate Self Check Mode


      1. Turn the light control switch to the off position.

      2. Turn the power switch on (ACC) with the switch knob and down seesaw switch pressed to activate self check mode.

    2. A01FTZ3E01
      Text in Illustration
      *a Switch Illumination
      *b Switch Knob

      Switch Illumination Check and DTC Check


      1. Check that the remote touch switch knob automatically moves to the center of the movable area and the switch illumination blinks.

        Tech Tips


        • When DTCs are stored as present DTCs during the self check, the switch illumination blinks at 0.5- second intervals. The illumination will continue to blink until the self check is completed.

        • The switch illumination stops blinking only when the factor that caused the remote touch switch knob malfunction disappears, allowing the knob to automatically move to the center of the movable area.

    3. A01FQUJE02
      Text in Illustration
      *a Switch Knob
      *b Longitudinal Axis
      *c Lateral Axis

      Remote Touch Switch Knob Position Recognition Check


      1. Move the remote touch switch knob up, down, right and left to check that the brightness of the switch illumination changes.

        Tech Tips


        • If the brightness changes according to remote touch switch knob operation, the knob position is being recognized normally.

        • The brightness of the switch illumination changes between 0 and 100% according to the coordinates of the remote touch switch knob.

        • The coordinates of the remote touch switch knob change between 0 and 255 for both the lateral and longitudinal axes.

        • When the coordinates of both the lateral and longitudinal axes of the remote touch switch knob are 0, the brightness of the switch illumination becomes 0% (the switch lights will be off), and when the coordinates of both axes of the knob are 255, the brightness of the switch illumination becomes 100% (the switch lights will be on at full brightness).

    4. Switch Operation Check


      1. With the remote touch switch knob in the lower left position, check that pressing each switch on the remote touch turns on the switch illumination at 100% brightness.

        Tech Tips

        If the switch illumination turn on at 100% brightness when a switch is pressed, the switch being pressed is operating normally.

    5. A01FSJ4E02
      Text in Illustration
      *a Switch Knob
      *b Movement Direction
      *c Feedback Force

      Remote Touch Switch Knob Feedback Force Check


      1. Move the remote touch switch knob up, down, right and left to check that feedback force is generated.

        Tech Tips

        The motors built into the remote touch generate feedback force according to the direction in which the remote touch switch knob is moved.

      2. A01FQGRE04
        Text in Illustration
        *a Default Feedback Force Image
        *b Frame Area
        *c Icon Area

        Move the pointer on the screen by operating the remote touch switch knob and check that the feedback force of the knob changes according to the screen being displayed and the pointer position.

        Tech Tips


        • Refer to Remote Touch Outline in System Description for further information on the remote touch switch knob feedback force generated according to the screen being displayed and the pointer position Click here.

        • When the feedback force of the remote touch switch knob changes according to the screen being displayed and the pointer position, the remote touch is receiving feedback force request signals from the multi-media module receiver assembly.

        • When the remote touch cannot receive feedback force request signals from the multi-media module receiver assembly, the remote touch generates feedback force according to the default feedback force image recorded in the remote touch (remote operation board).

  3. CHECK SD CARD

    Tech Tips


    • Check the SD card installed into the multi-media module receiver assembly.

    • Illustrations may differ from the actual vehicle screen depending on the device settings and options. Therefore, some detailed areas may not be shown exactly the same as on the actual vehicle screen.


    1. Enter diagnostic mode Click here.

    2. A01FQLA

      Select "Failure Diagnosis" from the "Service Menu" screen.

    3. A01FULW

      Select "SD Check" from the "Failure Diagnosis" screen.

    4. A01FT4KE01
      Text in Illustration
      *a Result

      SD Check


      1. Select "SD Check" to start the SD card check.

      2. Check that the result is displayed when the SD check is completed.

        Screen Description
        Display (Result) Description
        Checking Check is in progress
        OK SD card is normal
        NG SD card is malfunctioning

        Tech Tips


        • After selecting "SD Check", it may take a while until the result is displayed.

        • If the cabin temperature is -20°C (-4°F) or lower, or 65°C (149°F) or higher, the SD card may not operate normally, and "NG" may be shown on the display. Make sure to perform the inspection with the cabin at an appropriate temperature.

        • If "NG" is displayed even when the cabin temperature is appropriate, replace the SD card with a new one.

  4. CHECK TELEMATICS TRANSCEIVER (w/ Telematics Transceiver)

    Tech Tips


    • Communication between the telematics transceiver and G-BOOK center is checked in the following procedure.

    • Illustrations may differ from the actual vehicle screen depending on the device settings and options. Therefore, some detailed areas may not be shown exactly the same as on the actual vehicle screen.


    1. Enter diagnostic mode Click here.

    2. A01FQLA

      Select "Failure Diagnosis" from the "Service Menu" screen.

    3. A01FVCP

      Select "DCM Check" from the "Failure Diagnosis" screen.

    4. A01FQOLE01
      Text in Illustration
      *a Result

      Telematics transceiver check


      1. Select "DCM Check" to start the telematics transceiver communication condition check.

      2. Check the result displayed when the DCM check is complete.

        Screen Description
        Result Description
        wait While the check is in progress
        OK Telematics transceiver communication condition is norm
        NO ANT Roof antenna assembly is not connected
        PLL NG PLL is unlocked
        OFF LINE Service contract is not valid
        No Service Out of communication service area
        RESTRICTION Restriction of outgoing signal
        NO CARRIER RLP link is not established
        ERROR High priority service is activated
        TIME OUT Check time out

        Tech Tips


        • Telematics transceiver check is performed for a maximum of 40 seconds after "DCM Check" is selected.

        • Check the telematics system when "DCM Check" cannot be performed or the check result is not "OK" Click here.

  5. CHECK HARD DISK DRIVE (w/ Sound Library Function)

    Tech Tips


    • Check the hard disk drive (HDD) built into the multi-media module receiver assembly.

    • Illustrations may differ from the actual vehicle screen depending on the device settings and options. Therefore, some detailed areas may not be shown exactly the same as on the actual vehicle screen.


    1. Enter diagnostic mode Click here.

    2. A01FQLA

      Select "Failure Diagnosis" from the "Service Menu" screen.

    3. A01FR5Y

      Select "HDD Check" from the "Failure Diagnosis" screen.

    4. A01FULYE01
      Text in Illustration
      *a Result

      HDD Check


      1. Select "HDD Check" to start the HDD check.

      2. Check the result displayed when the HDD check is complete.

        Screen Description
        Display (Result) Description
        Checking Check is in progress
        OK Hard disk drive is normal
        NG Hard disk drive is malfunctioning

        Tech Tips


        • After selecting "HDD Check", it may take a while until the result is displayed.

        • If the cabin temperature is -20°C (-4°F) or lower, or 65°C (149°F) or higher, the HDD may not operate normally, and "NG" may be shown on the display. Make sure to perform the inspection with the cabin at an appropriate temperature.

        • If "NG" is displayed even when the cabin temperature is appropriate, replace the HDD with a new one.

  6. CHECK PANEL & STEERING SWITCH

    Tech Tips


    • The multi-media module receiver assembly panel switches and steering switches are checked in the following procedure.

    • Illustrations may differ from the actual vehicle screen depending on the device settings and options. Therefore, some detailed areas may not be shown exactly the same as on the actual vehicle screen.


    1. Enter diagnostic mode Click here.

    2. A01FRTG

      Select "Function Check/Setting" from the "Service Menu" screen.

    3. A01FQUR

      Select "Panel & Steering Switch" from the "Function Check/Setting I" screen.

    4. A01FSVXE01

      Panel & Steering Switch Check Mode

      Screen Description
      Display Content
      *a: Switch condition "Pushed" is displayed when any switch is pushed
      *b: Number of switches pushed

      • Number of switches pushed at once is displayed

      • If more than 3 switches are pushed at once, "More than 3" is displayed

      • If 4 or more switches are pushed at once, "More than 3" is displayed
      *c: Rotary switch direction Direction of rotary switch is displayed

      1. Operate each switch and check that the switch conditions are correctly displayed.

        Note

        When the "HOME" or "MAP/VOICE" switch of the remote touch switch is pressed and held for 3 seconds or more, diagnosis mode will be canceled.

  7. CHECK REMOTE TOUCH SWITCH

    Tech Tips


    • The remote touch switch knob is checked in the following procedure.

    • Illustrations may differ from the actual vehicle screen depending on the device settings and options. Therefore, some detailed areas may not be shown exactly the same as on the actual vehicle screen.


    1. Enter diagnostic mode Click here.

    2. A01FRTG

      Select "Function Check/Setting" from the "Service Menu" screen.

    3. A01FVR1

      Select "Remote Touch Switch" from the "Function Check/Setting I" screen.

    4. A01FVRFE01

      Remote Touch Switch Check (for 12.3 Inch)


      1. for Main Screen

        Screen Description
        Display Content
        *a: Pointer Displays the location of the pointer.
        *b: Coordinate

        • Displays the coordinates of the pointer

        • "X" and "Y" indicate the lateral and longitudinal axes

        • Coordinates are displayed by numbers between 0 and 255 for horizontal axis and between 1 and 255 for vertical axis starting from the lower left of the screen
        *c: "+" mark Displayed at the location where the pointer was located when the switch knob on the remote touch was pressed.

        1. While "Remote Touch Switch Check" is displayed, move the pointer to any blank area of the screen using the remote touch switch knob, and press the switch knob.

          Tech Tips


          • The "+" mark is displayed at the pointer position when the switch knob was pressed.

          • Even if the pointer is moved, the "+" mark will remain at the position where the pointer was when the switch knob was pressed.

        2. Move the pointer using the remote touch switch knob and press the switch knob again. When the location of the "+" mark is changed with the switch knob held, check that the coordinate value "X" changes between 0 and 255 and "Y" changes between 1 and 255.

      2. A01FR4AE02

        for Side Screen

        Screen Description
        Display Content
        *a: Pointer Displays the location of the pointer.
        *b: Coordinates

        • Displays the coordinates of the pointer

        • "X" and "Y" indicate the lateral and longitudinal axes

        • Coordinates are displayed by numbers between 102 and 255 for horizontal axis and between 0 and 255 for vertical axis starting from the lower left of the screen
        *c: "+" mark Displayed at the location where the pointer was located when the switch knob on the remote touch was pressed.

        1. While "Remote Touch Switch Check" is displayed, move the pointer to any blank area of the screen using the remote touch switch knob, and press the switch knob.

          Tech Tips


          • The "+" mark is displayed at the pointer position when the switch knob was pressed.

          • Even if the pointer is moved, the "+" mark will remain at the position where the pointer was when the switch knob was pressed.

        2. Move the pointer using the remote touch switch knob and press the switch knob again. When the location of the "+" mark is changed with the switch knob held, check that the coordinate value "X" changes between 102 and 255 and "Y" changes between 0 and 255.

      3. for Full Screen


        1. A01FR64E02

          Select the "Full Screen" button on the side screen.

        2. A01FT7HE02

          While "Remote Touch Switch Check" is displayed, move the pointer to any blank area of the screen using the remote touch switch knob, and press the switch knob.

          Screen Description
          Display Content
          *a: Pointer Displays the location of the pointer.
          *b: Coordinates

          • Displays the coordinates of the pointer

          • "X" and "Y" indicate the lateral and longitudinal axes

          • Coordinates are displayed by numbers between 0 and 255 for horizontal axis and between 1 and 255 for vertical axis starting from the lower left of the screen
          *c: "+" mark Displayed at the location where the pointer was located when the switch knob on the remote touch was pressed.

          Tech Tips


          • The "+" mark is displayed at the pointer position when the switch knob was pressed.

          • Even if the pointer is moved, the "+" mark will remain at the position where the pointer was when the switch knob was pressed.

        3. Move the pointer using the remote touch switch knob and press the switch knob again. When the location of the "+" mark is changed with the switch knob held, check that the coordinate value "X" changes between 0 and 255 and "Y" changes between 1 and 255.

    5. A01FVRFE01

      Remote Touch Switch Check (for 8 Inch)

      Screen Description
      Display Content
      *a: Pointer Displays the location of the pointer.
      *b: Coordinates

      • Displays the coordinates of the pointer

      • "X" and "Y" indicate the lateral and longitudinal axes

      • Coordinates are displayed by numbers between 0 and 255 for horizontal axis and between 1 and 255 for vertical axis starting from the lower left of the screen
      *c: "+" mark Displayed at the location where the pointer was located when the switch knob on the remote touch was pressed.

      1. While "Remote Touch Switch Check" is displayed, move the pointer to any blank area of the screen using the remote touch switch knob, and press the switch knob.

        Tech Tips


        • The "+" mark is displayed at the pointer position when the switch knob was pressed.

        • Even if the pointer is moved, the "+" mark will remain at the position where the pointer was when the switch knob was pressed.

      2. Move the pointer using the remote touch switch knob and press the switch knob again. When the location of the "+" mark is changed with the switch knob held, check that the coordinate value "X" changes between 0 and 255 and "Y" changes between 1 and 255.

  8. CHECK MICROPHONE

    Tech Tips


    • The microphone and microphone input level are checked in the following procedure.

    • Illustrations may differ from the actual vehicle screen depending on the device settings and options. Therefore, some detailed areas may not be shown exactly the same as on the actual vehicle screen.


    1. Enter diagnostic mode Click here.

    2. A01FRTG

      Select "Function Check/Setting" from the "Service Menu" screen.

    3. A01FV45

      Select "Microphone Check" from the "Function Check/Setting I" screen.

    4. A01FUXVE01

      Microphone Check

      Screen Description
      Display Content
      *a: Microphone input level meter Monitors the microphone input level every 0.1 seconds and displays the results in 8 different levels.
      *b: Recording switch Starts recording.
      *c: Stop switch Stops recording and playing.
      *d: Play switch Plays the recorded voice.
      *e: Recording indicator Comes on while recording.

      1. When speaking into the microphone, check that the microphone input level meter changes according to the input level.

        Tech Tips

        The microphone is active at all times when this screen is displayed.

      2. Push the recording switch and perform voice recording.

        Tech Tips


        • Select the recording switch with the blower motor of the air conditioning system stopped. If an outlet of the air conditioning system is facing the microphone, noise may be recorded.

        • While recording or playing, the switches other than the stop switch cannot be pushed.

        • When no recording is present, the play switch cannot be pushed.

        • Recording will stop after 5 seconds or when the stop switch is pushed.

      3. Check that the recording indicator remains on while recording and that the recording can be played normally.

  9. CHECK GPS & VEHICLE SENSORS

    Tech Tips


    • GPS information, vehicle signals and sensor signals are checked in the following procedure.

    • Illustrations may differ from the actual vehicle screen depending on the device settings and options. Therefore, some detailed areas may not be shown exactly the same as on the actual vehicle screen.


    1. Enter diagnostic mode Click here.

    2. A01FRTG

      Select "Function Check/Setting" from the "Service Menu" screen.

    3. A01FPXQ

      Select "System Sensor Check" from the "Function Check/Setting I" screen.

    4. A01FS74E01

      System Sensor Check

      *a: GPS
      Display Content
      Reception number Displays reception condition of the satellites used to determine vehicle position Blue: P (In use) System is using GPS signal for location.
      Yellow: T (Receiving) System is tracking GPS signal for location.
      No color: Not in use System cannot receive GPS signal. (Searching for GPS signal)
      Status Displays reception status of the satellites used to determine vehicle position OK (H3D) High accuracy 3-dimensional location method is being used.
      OK (H2D) High accuracy 2-dimensional location method is being used.
      OK (3D) 3-dimensional location method is being used.
      OK (2D) 2-dimensional location method is being used.
      NG Location data cannot be used.
      error Reception error has occurred.
      - Any other state.
      Measurement ratio Displays the ratio of satellites performing measurements 3D The ratio of satellites performing 3D positioning, Hyper 3D positioning and Hyper 2D positioning is displayed.
      2D The ratio of satellites performing 2D positioning is displayed.
      NG The ratio of satellites not performing measurement is displayed.
      Date Date/time information obtained from GPS signals is displayed in Greenwich Mean Time (GMT).
      Position Latitude and longitude information on current position is displayed.
      *b: SPD
      Display Content
      Pulse count Displays the accumulated number of input pulses beginning when this screen is displayed
      Speed Displays vehicle speed
      *c: Sensor Signal
      Display Content Note
      Gyro Voltage Displays the output voltage of the gyro sensor -
      0 point Voltage Displays the zero-point voltage of the gyro sensor -
      Relative bearing Displays the output angle of the gyro sensor The amount of change in bearing angle (degrees) after the system sensor check screen is displayed (clockwise: "+", counterclockwise: "-").
      *d: Reset
      Display Content
      Reset When this switch is pressed and held for 3 seconds or more, the values for display items of SPD signal and gyro sensor signal are reset and display "0".
      *e: Gyro/Distance correction study situation
      Display Content
      Gyro/Distance correction study situation Displays learning status of Gyro/Distance correction

      1. When the "System Sensors Check" screen is displayed, check all the sensor signals.

        Tech Tips

        This screen is updated once per second.

    5. A01FV96E01

      GPS Time Setting

      Screen Description
      Display Content
      *a: Time display Displays the date and time in the device.
      *b: Time setting screen Setting is possible only when GPS signals are not being received.
      *c: Cursor movement switch Moves the cursor on the date and time setting screen to the right and left.
      *d: Adjustment switch Adjusts values of items selected by the cursor.
      *e: OK switch Selecting this switch after setting the date and time updates the date and time in the device (only when GPS signals are not received).

      1. When GPS signals are not being received, the data and time in the device can be adjusted.

        Tech Tips

        Time setting is possible only when GPS signals are not being received. When the navigation system is receiving GPS signals, priority is given to displaying the time and date received via GPS.

  10. CHECK VEHICLE SIGNAL

    Tech Tips


    • Vehicle signals received by the multi-media module receiver assembly are checked in the following procedure.

    • Illustrations may differ from the actual vehicle screen depending on the device settings and options. Therefore, some detailed areas may not be shown exactly the same as on the actual vehicle screen.


    1. Enter diagnostic mode Click here.

    2. A01FRTG

      Select "Function Check/Setting" from the "Service Menu" screen.

    3. A01FVS2

      Select "Vehicle Signal" from the "Function Check/Setting I" screen.

    4. A01FU4G

      Vehicle Signal Check Mode

      Screen Description
      Display Content
      Battery Auxiliary battery voltage is displayed.
      IG Power switch ON/OFF state is displayed.
      PKB Parking brake ON/OFF state is displayed.
      REV Reverse signal ON/OFF state is displayed.
      SPEED Vehicle speed is displayed in km/h.
      TAIL Tail signal (Light control switch) ON/OFF state is displayed.
      ADIM/TCAN Brightness state DIM (with) / BRIGHT (without) is displayed.

      Tech Tips


      • Only conditions having inputs are displayed.

      • This screen displays vehicle signals input to the multi-media module receiver assembly.

      • This screen is updated once per second.


      1. When the "Vehicle Signal Check Mode" screen is displayed, check all the vehicle signal conditions.

  11. CHECK SOUND LIBRARY SETTING (w/ Sound Library Function)

    Tech Tips


    • It is possible to check the sound library information and turn the sound library function on and off.

    • Illustrations may differ from the actual vehicle screen depending on the device settings and options. Therefore, some detailed areas may not be shown exactly the same as on the actual vehicle screen.


    1. Enter diagnostic mode Click here.

    2. A01FRTG

      Select "Function Check/Setting" from the "Service Menu" screen.

    3. A01FQKD

      Select "Sound Library Setting" from the "Function Check/Setting I" screen.

    4. A01FVT4E01

      Sound Library Information

      Screen Description
      Display Content
      *a: Recording function setting for HDD Recording to HDD permitted (ON)/not permitted (OFF)
      *b: Number of albums Number of albums recorded on HDD
      *c: Number of tracks Number of tracks recorded on HDD
      *d: Free space in HDD Free space on HDD partition for sound library

  12. CHECK HANDS-FREE VOICE QUALITY AND VOLUME SETTING

    Note


    • Adjustment of the settings is required for each registered cellular phone.

    • If no cellular phone has been registered, all switches cannot be selected.

    Tech Tips


    • The hands-free volume of a "Bluetooth" compatible phone can be adjusted using the following procedure.

    • Illustrations may differ from the actual vehicle screen depending on the device settings and options. Therefore, some detailed areas may not be shown exactly the same as on the actual vehicle screen.


    1. Enter diagnostic mode Click here.

    2. A01FRTG

      Select "Function Check/Setting" from the "Service Menu" screen.

    3. A01FSKQ

      Select "HF Voice Quality Setting" from the "Function Check/Setting I" screen.

    4. A01FTPLE01
      Screen Description
      *a Numeric keypad
      *b Setting button
      *c Reset button

      Hands-Free Voice Quality Setting (Voice Quality Type adjustment)


      1. If necessary, refer to the table below to adjust the voice quality type with the numeric keypad.

      2. When adjusting the settings, use the number pad on the screen to input the voice quality type according to the table.

        Settings
        Parameter Target Phenomenon Voice Quality Type Positive Effect of Changing Voice Quality Negative Effect of Changing Voice Quality

        A

        (Noise)

        		 The other party hears background noise when listening to your voice. 1000 The amount of background noise the other party hears when listening to your voice is reduced. The volume of voice the other party hears when listening to your voice may temporarily drop.

        B

        (Noise)

        		 The other party hears a lot of background noise when listening to your voice. 2000 The amount of background noise the other party hears when listening to your voice is sharply reduced. The volume of voice the other party hears when listening to your voice may temporarily drop.

        C

        (Echo)

        		 The other party hears weak echoes. 0100 The amount of echo is reduced (low level). Sound quality of the other party deteriorates (low level).

        D

        (Echo)

        		 The other party hears strong echoes. 0200 The amount of echo is reduced (high level). Sound quality of the other party deteriorates (high level).
        Settings (When Multiple Phenomena Occurred)
        Parameter Target Phenomenon Voice Quality Type Positive Effect of Changing Voice Quality Negative Effect of Changing Voice Quality
        A+C The other party hears background noise and weak echoes when listening to your voice. 1100

        • The amount of background noise the other party hears when listening to your voice is reduced.

        • The amount of echo is reduced (low level).

        • The volume of voice may drop temporarily.

        • Sound quality of the other party deteriorates (low level).
        A+D The other party hears background noise and strong echoes when listening to your voice. 1200

        • The amount of background noise the other party hears when listening to your voice is reduced.

        • The amount of echo is reduced (high level).

        • The volume of voice may drop temporarily.

        • Sound quality of the other party deteriorates (high level).
        B+C The other party hears a lot of background noise and weak echoes when listening to your voice. 2100

        • The amount of background noise the other party hears when listening to your voice is sharply reduced.

        • The amount of echo is reduced (low level).

        • The volume of voice may drop temporarily.

        • Sound quality of the other party deteriorates (low level).
        B+D The other party hears a lot of background noise and strong echoes when listening to your voice. 2200

        • The amount of background noise the other party hears when listening to your voice is sharply reduced.

        • The amount of echo is reduced (high level).

        • The volume of voice may drop temporarily.

        • Sound quality of the other party deteriorates (high level).

        Tech Tips


        • The default value is "0000".

        • Settings will be applied when the setting button is selected.

        • If voice quality type values that are not in the table are input, the setting will not be applied and a positive effect may not be gained.

        • If the quality of phone calls decreases due to the changed settings, return the settings to "0000" by pressing the "INIT" switch.

  13. CLEAR PASSWORD OF EXPORT/IMPORT MEMORY POINT FUNCTION

    Tech Tips


    • This function allows the initialization of a password which was set on the multi-media module receiver assembly when exporting/importing memory points.

    • Illustrations may differ from the actual vehicle screen depending on the device settings and options. Therefore, some detailed areas may not be shown exactly the same as on the actual vehicle screen.


    1. Enter diagnostic mode Click here.

    2. A01FSH0

      Select "Service Information" from the "Service Menu" screen.

    3. A01FV25

      Select "Memory point backup" from the "Service Information" screen.

    4. A01FQLE

      Clear backup password

      Tech Tips

      Depending on the manufacturer, some component names and versions will be displayed differently.


      1. Select "Clear backup password" from the "Memory point backup" screen.

  14. CHECK SPEAKER

    Tech Tips


    • This function is used when checking the speaker wiring and whether the speakers are functioning properly.

    • Illustrations may differ from the actual vehicle screen depending on the device settings and options. Therefore, some detailed areas may not be shown exactly the same as on the actual vehicle screen.


    1. Turn audio mode on and play any audio source.

      Tech Tips

      This audio source will be used for the speaker check.

    2. Enter diagnostic mode Click here.

    3. A01FTT0

      Select "Failure Diagnosis" from the "Service Menu" screen.

    4. A01FQ0F

      Select "System Check" from the "Failure Diagnosis" screen.

    5. A01FQ7J

      Select "SP Check ON" from the "System Check Mode" screen.

    6. Check the speaker wiring and check that the speakers are functioning properly.

      Tech Tips


      • Check that each speaker outputs sound from the selected audio source properly.

      • "SP Check OFF" is displayed during the speaker check.

      • Sound can be heard from the speakers around the vehicle in order beginning from the speaker on the front passenger side.

      • More than one speaker may sound simultaneously depending on the speaker wiring.

    7. Sound stops when any of the following conditions are met.


      1. The "SP Check OFF" switch is pressed.

      2. The power switch is turned off.

      3. Diagnostic mode is turned off.

      4. The screen is changed to another screen.

      5. Audio mode is turned off.

  15. CHECK SOFTWARE ERROR HISTORY

    Tech Tips

    This function is used to check the cause when the multi-display assembly screen is blacked out.


    1. Check software error history.


      1. Connect the GTS to the DLC3.

      2. Turn the power switch on (IG).

      3. Turn the GTS on.

      4. Enter the following menus: Body Electrical / Navigation System / Utility / Software Error History.

      5. When an item is stored for Software Error History, record it before repairing the multi-media module receiver assembly.

        Software Error History Screen Description
        Error Description Trigger Detail
        Software Reset Navi Microcomputer Hexadecimal Number
        Audio Microcomputer
        CAN Microcomputer
        No Video Signal Front Monitor
        Rear Monitor
        MOST Cold Restart Always

        Tech Tips


        • Software Error History can store up to 5 history data items. If a new software error occurs when 5 data items have already been stored, the oldest data is cleared and the new data is stored.

        • If an error that is unsupported by the GTS occurs, a "-" is displayed for the display items.

    2. Clear software error history.


      1. When DTCs are cleared using any of the following operations, Software Error History will be cleared as well Click here.


        • Cleared using the GTS.

        • Cleared using the system check mode screen.

        • Cleared using the unit check mode screen.

  16. CHECK OPTICAL DISC ERROR HISTORY

    Tech Tips

    This function is used to check the cause when an optical disc error occurs.


    1. Check optical disc error history.


      1. Connect the GTS to the DLC3.

      2. Turn the power switch on (IG).

      3. Turn the GTS on.

      4. Enter the following menus: Body Electrical / Navigation System / Utility / Optical Disc Error History.

      5. When an item is stored for Optical Disc Error History, record it before proceeding with troubleshooting.

        Optical Disc Error History Screen Description
        Display Content
        Error Type Displays the type of error.
        Device Displays the malfunctioning device.
        Date Displays the date and time that the malfunction occurred.
        "Error Type" Screen Description
        Error Type Detection Condition Action
        Read Error When a disc read error occurs.

        Proceed to next suspected area shown in Problem Symptoms Table Click here

        Disc damaged/upside down/dirty

        When it is determined that any of the following is the cause of the disc read error:


        • The disc cannot be read.

        • The disc cannot be read because of dirt or scratches.

        • The disc cannot be read because it is inserted upside down.
        Cannot determine disc type An unsuitable disc is inserted.
        DPS error When an error occurs while decoding MP3/WMA/AAC files.
        Some files are corrupt

        • When MP3/WMA/AAC files cannot be played back because they are unsupported.

        • Even though the file extensions are MP3, WMA or AAC files cannot be played back because the header information cannot be read.
        Some files cannot be found

        • When a disc without music data is played back.

        • When there are no playable MP3/WMA/AAC files.
        Copy protection violation When a file with copyright protection that cannot be played back is played back.
        "Device" Screen Description
        Device Content
        DVD-P Multi-media module receiver assembly
        CD-P Not available
        R-Seat DVD-P Not available

        Tech Tips


        • Optical Disc Error History can store up to 7 history data items. If a new optical disc error occurs when 7 data items have already been stored, the oldest data is cleared and the new data is stored.

        • If an error that is unsupported by the GTS occurs, a "-" or blank is displayed for the display items.

    2. Clear optical disc error history.


      1. When DTCs are cleared using any of the following operations, Optical Disc Error History will be cleared as well Click here.


        • Cleared using the GTS.

        • Cleared using the system check mode screen.

        • Cleared using the unit check mode screen.

  17. CHECK VIDEO DEVICE CONNECTION CHECK

    Tech Tips


    • This function is used to detect disconnection of the video devices.

    • In order to inspect the RSE, a disc should be inserted into the multi-media module receiver assembly.


    1. Check Video Device Connection Check.


      1. Connect the GTS to the DLC3.

      2. Turn the power switch on (IG).

      3. Turn the GTS on.

      4. Enter the following menus: Body Electrical / Navigation System / Utility / Video Device Connection Check.

      5. When an item is stored for Video Device Connection Check, record it before proceeding with troubleshooting.

        Tech Tips


        • DTCs are stored when errors are detected.

        • Depending on the vehicle, some of the items are not displayed on the "Error Detected Image Line (Type)" screen.

        Video Device Connection Check Screen Description
        Error Detected Image Line (Type) Areas to be Checked
        H/U - > Separate Display (GVIF) GVIF video signal between the multi-media module receiver assembly and accessory meter assembly (for 12.3 Inch) or multi-display (for 8 Inch)
        H/U - > Full RSE (GVIF) Not available
        RSE - > Seat Back Display RH (GVIF) Not available
        RSE - > Seat Back Display LH (GVIF) Not available
        Rear Camera - > H/U (NTSC) Not available
        IPA/BGM/PVM ECU - > Separate Display (GVIF) Not available
        IPA/BGM/PVM ECU - > H/U (NTSC) Not available
        IPA/BGM/PVM ECU - > H/U (GVIF) Not available

    2. Clear video device connection check.


      1. When DTCs are cleared using any of the following operations, Video Device Connection Check will be cleared as well Click here.


        • Cleared using the GTS.

        • Cleared using the system check mode screen.

        • Cleared using the unit check mode screen.

  18. MAP INFORMATION

    Tech Tips

    This function is used to check the map version of the navigation system and the end date of the map update service.


    1. Check map information.


      1. Connect the GTS to the DLC3.

      2. Turn the power switch on (IG).

      3. Turn the GTS on.

      4. Enter the following menus: Body Electrical / Navigation System / Utility / Map Information.

      5. Check the map version and the end date of the map update service.

  19. CHECK "Wi-Fi" CONNECTION HISTORY (w/ "Wi-Fi" Function)

    Tech Tips

    This function is used to check the connection history when the connection between the multi-media module receiver assembly and a "Wi-Fi" device is unstable.


    1. Check "Wi-Fi" Connection History.


      1. Connect the GTS to the DLC3.

      2. Turn the power switch on (IG).

      3. Turn the GTS on.

      4. Enter the following menus: Body Electrical / Navigation System / Utility / "Wi-Fi" Connection History.

      5. When an item is stored for "Wi-Fi" Connection History, record it before proceeding with troubleshooting.

        "Wi-Fi" Connection History Screen Description
        Item Content
        Occurrence Date/Time Year is displayed in 4 digits and month, date, hour, minute and second are displayed in 2 digits
        Result Connect/Disconnect Success
        Timeout
        Communication Error
        Authentication Failure
        Disconnection Failure
        Other Failure
        Contents No Error
        AP Connection Error
        AP Connection Error (WPS)
        DHCP Connection Error
        DNS Connection Error
        HTTP Connection Error
        Other Error
        Destination MAC Address Displayed in lower case hexadecimal format with "-" inserted every two characters.
        Destination SSID Data is read as ASCII code Data is read as ASCII code
        WLAN Standard 802.11 b
        802.11 g
        802.11 n
        Undetectable
        Received Signal Strength -127 dBm to +127 dBm
        Data Rate 1.0 Mbps
        2.0 Mbps
        5.5 Mbps
        6.0 Mbps
        6.5 Mbps
        9.0 Mbps
        11.0 Mbps
        12.0 Mbps
        13.0 Mbps
        18.0 Mbps
        19.5 Mbps
        24.0 Mbps
        26.0 Mbps
        36.0 Mbps
        39.0 Mbps
        48.0 Mbps
        52.0 Mbps
        54.0 Mbps
        58.5 Mbps
        65.0 Mbps
        Undetectable
        Packet Error Rate Displayed in decimal format with "%"

        Tech Tips

        If there is nothing to display in the "Content" column, "-" or "No Information" is displayed.

    2. Clear "Wi-Fi" connection history.


      1. When DTCs are cleared using any of the following operations, "Wi-Fi" Connection History will be cleared as well Click here.


        • Cleared using the GTS.

        • Cleared using the system check mode screen.

        • Cleared using the unit check mode screen.

  20. MAP DATA UPDATE ERROR CODE (w/ Sound Library Function)


    1. When updating the map data, the following error codes will be output if the update does not complete successfully. Perform the inspection according to the "Action to be Taken" column of each error code.

      Type of Update: 01 (Update via Communication)
      Error Code Error Occurrence Condition Cause of Error Navigation System Statu Action to be Taken
      from 01 to 0F: File cannot be read or written 01: Preparing for map data update

      • SD card is not inserted or connected properly

      • Temporary failure due to external factors such as vibration or excessive temperature

      • Hardware malfunction

      		 Available

      1. Turn the power switch off.

      2. Turn the power switch on (ACC).

      3. Properly insert the SD card and update the map data.

      4. If the same error code is output again, replace the SD card and update the map data.

      5. If the same error code is output again, replace the multi-media module receiver assembly.
      from 10 to 4F: Data mismatch notification from the map data distribution center Data sent by the map data distribution center is incorrect Available Contact the call center and check the integrity of the sent data.
      from 50 to 8F: Database malfunction During map data update, a database malfunction due to an unknown cause was detected. (The database automatically enters recovery mode and restores the previous data.) Available or cannot display map data

      1. Wait for the data to be restored.

      2. Properly insert the SD card and update the map data.

      3. If the same error code is output again, replace the SD card and update the map data.

      4. If the same error code is output again, replace the multi-media module receiver assembly.

      Tech Tips

      Data restoration mode takes up to 3 hours with the power switch on (ACC).
      from 90 to FF: Internal error Hardware failure Available

      1. Turn the power switch off.

      2. Turn the power switch on (ACC).

      3. Properly insert the SD card and update the map data.

      4. If the same error code is output again, replace the SD card and update the map data.

      5. If the same error code is output again, replace the multi-media module receiver assembly.
      from 11 to 4F: File cannot be read or written 21: Updating map module

      • SD card is not inserted or connected properly

      • Temporary failure due to external factors such as vibration or excessive temperature

      • Hardware malfunction

      		 Available

      1. Turn the power switch off.

      2. Turn the power switch on (ACC).

      3. Properly insert the SD card and update the map data.

      4. If the same error code is output again, replace the SD card and update the map data.

      5. If the same error code is output again, replace the multi-media module receiver assembly.
      from 51 to FF: System malfunction

      • Temporary failure due to external factors such as vibration or excessive temperature

      • Hardware malfunction

      		 Available

      1. Wait for the map data updated automatically again.

      2. If the same error code is output again, replace the SD card and update the map data.

      3. If the same error code is output again, replace the multi-media module receiver assembly.
      from 01 to 0F: File cannot be read or written 02: Replacing map data

      • SD card is not inserted or connected properly

      • Temporary failure due to external factors such as vibration or excessive temperature

      • Hardware malfunction

      		 Available

      1. Turn the power switch off.

      2. Turn the power switch on (ACC).

      3. Properly insert the SD card and update the map data.

      4. If the same error code is output again, replace the SD card and update the map data.

      5. If the same error code is output again, replace the multi-media module receiver assembly.
      from 10 to 1F: Response timeout

      • Temporary failure due to external factors such as vibration or excessive temperature

      • Update is temporarily suspended due to software errors outside of the map data update function.

      		 Available

      1. Wait for the map data updated automatically again.

      2. If the same error code is output again, replace the SD card and update the map data.

      3. If the same error code is output again, replace the multi-media module receiver assembly.

      Tech Tips

      This error code is stored when communication fails due to heavy data loads during transmission.
      Type of Update: 03 (Update to Restore Data Using USB Device)
      Error Code Error Occurrence Condition Cause of Error Navigation System Statu Action to be Taken
      from 01 to 2F: System malfunction 01: Updating program (downloading)

      • Data corrupted during download

      • Data cannot be read due to problem with USB device.

      		 Available

      1. Using another USB device, obtain another update package and update the map data.

      2. If the same error code is output again, replace the SD card and update the map data.

      3. If the same error code is output again, replace the multi-media module receiver assembly.
      from 30 to 4F: Program update error

      • Temporary failure due to external factors such as vibration or excessive temperature

      • Hardware malfunction

      		 Available

      1. Using another USB device, obtain another update package and update the map data.

      2. If the same error code is output again, replace the SD card and update the map data.

      3. If the same error code is output again, replace the multi-media module receiver assembly.
      from 50 to FF: Internal error Hardware failure Available

      1. Using another USB device, obtain another update package and update the map data.

      2. If the same error code is output again, replace the SD card and update the map data.

      3. If the same error code is output again, replace the multi-media module receiver assembly.
      from 01 to 2F: System malfunction 02: Updating program (installing)

      • Temporary failure due to external factors such as vibration or excessive temperature

      • Hardware malfunction

      		 Available

      1. Using another USB device, obtain another update package and update the map data.

      2. If the same error code is output again, replace the SD card and update the map data.

      3. If the same error code is output again, replace the multi-media module receiver assembly.
      from 30 to 4F: Program update error

      • Temporary failure due to external factors such as vibration or excessive temperature

      • Hardware malfunction

      		 Available

      1. Using another USB device, obtain another update package and update the map data.

      2. If the same error code is output again, replace the SD card and update the map data.

      3. If the same error code is output again, replace the multi-media module receiver assembly.
      from 50 to FF: Internal error Hardware failure Available

      1. Using another USB device, obtain another update package and update the map data.

      2. If the same error code is output again, replace the SD card and update the map data.

      3. If the same error code is output again, replace the multi-media module receiver assembly.
      from 01 to 2F: System malfunction 03: Copying map data

      • Temporary failure due to external factors such as vibration or excessive temperature

      • Hardware malfunction

      		 Available or cannot display map data

      1. Using another USB device, obtain another update package and update the map data.

      2. If the same error code is output again, replace the SD card and update the map data.

      3. If the same error code is output again, replace the multi-media module receiver assembly.
      from 30 to 4F: File cannot be read or written

      • SD card is not inserted or connected properly

      • Temporary failure due to external factors such as vibration or excessive temperature

      • Hardware malfunction

      		 Available or cannot display map data

      1. Using another USB device, obtain another update package and update the map data.

      2. Turn the power switch off.

      3. Turn the power switch on (ACC).

      4. Properly insert the SD card and update the map data.

      5. If the same error code is output again, replace the SD card and update the map data.

      6. If the same error code is output again, replace the multi-media module receiver assembly.
      from 50 to 6F: Media update error

      • Data corrupted during download

      • Data cannot be read due to problem with USB device.

      		 Available or cannot display map data

      1. Using another USB device, obtain another update package and update the map data.

      2. If the same error code is output again, replace the SD card and update the map data.

      3. If the same error code is output again, replace the multi-media module receiver assembly.
      from 70 to 8F: File operation error

      • SD card is not inserted or connected properly

      • Temporary failure due to external factors such as vibration or excessive temperature

      • Hardware malfunction

      		 Available or cannot display map data

      1. Using another USB device, obtain another update package and update the map data.

      2. Turn the power switch off.

      3. Turn the power switch on (ACC).

      4. Properly insert the SD card and update the map data.

      5. If the same error code is output again, replace the SD card and update the map data.

      6. If the same error code is output again, replace the multi-media module receiver assembly.
      from 90 to FF: Internal error Hardware failure Available or cannot display map data

      1. Using another USB device, obtain another update package and update the map data.

      2. If the same error code is output again, replace the SD card and update the map data.

      3. If the same error code is output again, replace the multi-media module receiver assembly.

  21. Enform RESET PROCEDURE (w/ Enform Function)


    1. Duplicate the problem symptom.

    2. Check for DTCs and repair the systems for which any DTCs are output Click here.

    3. Check cellular phone compatibility.


      1. Check if the cellular phone/vehicle are compatible (Refer to http://www.lexus.com.au/).

      2. If the cellular phone is not compatible, recommend to the customer a compatible cellular phone.

    4. Delete all paired devices from the cellular phone.


      1. This procedure varies based on phone model. Contact the service provider or cellular phone manufacturer if assistance is required.

    5. Remove the Enform app from the phone.

      Note

      Only perform this step if the customer is present and approves.


      1. The procedure varies based on phone model. Contact the service provider or cellular phone manufacturer if assistance is required.

    6. Reset the phone.

      Note

      Only perform this step if the customer is present and approves.


      1. Turn off the phone and remove the battery for 15 seconds. For instructions on how to reset cellular devices, refer to the appropriate manufacturer's website.

    7. Reinstall the Enform app on the phone. (If removed.)


      1. This procedure varies based on phone model. Contact the service provider or cellular phone manufacturer if assistance is required.

    8. Delete all personal data from the head unit.


      1. Delete all personal data from the head unit.

        Note

        Only perform this step if the customer is present and approves.

        Tech Tips

        Re-installation of applications must be completed before applications will appear on the head unit.

    9. Disconnect the cable from the negative (-) auxiliary battery terminal.

      Note

      After turning the power switch off, waiting time may be required before disconnecting the cable from the negative (-) auxiliary battery terminal. Therefore, make sure to read the disconnecting the cable from the negative (-) auxiliary battery terminal notices before proceeding with work Click here.


      1. Record all radio station presets.

      2. Disconnect the cable from the negative (-) auxiliary battery terminal and leave it disconnected for 2 minutes.

    10. Check if the problem symptom has been repaired.