NAVIGATION SYSTEM The Other Caller's Voice cannot be Heard, is too Quiet, or Distorted

INSPECTION PROCEDURE

PROCEDURE


  1. CHECK CELLULAR PHONE


    1. Check if the other caller's voice can be heard properly.

      OK
      Voice can be heard.

      Tech Tips

      The purpose of this step is to inspect the cellular phone when it is not connected to the vehicle.


    NG

    REPAIR OR REPLACE CELLULAR PHONE

    OK

  2. CHECK NAVIGATION SYSTEM


    1. Check that navigation sound can be heard from the front speaker.

      OK
      Navigation sound can be heard.

    NG

    GO TO "VOICE GUIDANCE DOES NOT FUNCTION" IN PROBLEM SYMPTOMS TABLE Click here

    OK

  3. CHECK SETTINGS


    1. A003UQ2E04
      Text in Illustration
      *a Example

      Check if the volume level is not set to low on the "Call" screen.

      OK
      The level is not set to low.

    NG

    SET VOLUME TO HIGH

    OK

  4. CHECK SETTINGS


    1. A003ROPE02

      Enter the "Handsfree Voice Quality Set" mode Click here.

    2. Check if the Receive Voice Level is set to "0".

      Tech Tips

      The Receive Voice Level can be set to 11 different levels, -5 to +5, with a 3 dB difference.

    3. Check if the Receive Voice Level is set to the minimum or maximum level.

      Note

      "Voice Quality Type" should not be changed.

      Tech Tips

      When the Receive Voice Level is set to the minimum or maximum level, the sound may be distorted.

      OK
      The Receive Voice Level is set to "0".

    NG

    SET RECEIVE VOICE LEVEL TO "0"

    OK

    PROCEED TO NEXT SUSPECTED AREA SHOWN IN PROBLEM SYMPTOMS TABLE Click here