NAVIGATION SYSTEM The Other Caller cannot Hear Your Voice, or Your Voice is too Quiet or Distorted

INSPECTION PROCEDURE

Tech Tips

If an outlet of the air conditioning system is facing the microphone, noise may be recorded and other caller may not be able to hear your voice properly.

PROCEDURE


  1. CHECK CELLULAR PHONE


    1. Check if the other caller can hear your voice properly.

      OK
      Your voice can be heard properly.

      Tech Tips

      The purpose of this step is to inspect the cellular phone when it is not connected to the vehicle.


    NG

    REPLACE CELLULAR PHONE

    OK

  2. CHECK SETTINGS


    1. Display the screen on the telephone.

    2. A00L3HXE01
      Text in Illustration
      *a Example

      Check if the "Mute Call" switch is not set to on.

      OK
      "Mute Call" switch is not set to on.

    NG

    TURN "Mute Call" SWITCH OFF

    OK

  3. CHECK MICROPHONE LEVEL (OPERATION CHECK)


    1. A00L686

      Enter the "Microphone Level Test" screen. Refer to Check Microphone Level in Operation Check Click here.

    2. When voice is input into the microphone, check that the microphone input level meter changes according to the input voice.

      OK
      Check result is normal.

    NG

    PROCEED TO NEXT SUSPECTED AREA SHOWN IN PROBLEM SYMPTOMS TABLE Click here

    OK

    REPLACE EXTENSION MODULE Click here