CHARGE CANCEL HISTORY
Note
This function shows the reason/cause of plug-in charging failures.
If plug-in charging is cancelled, delayed or interrupted due to a cause other than a vehicle malfunction (no DTC output), the cause is memorized in the "Charge Cancel History".
According to the items in the following table, the freeze frame data and accumulated total of occurrences are recorded in the Charge Cancel History when charging fails.
Tech Tips
When an item is memorized in the Charge Cancel History, the next time the power switch is turned on (IG) a message is displayed on the multi-information display as "CHARGE RESULT:".
Reading the freeze frame data that is recorded at the time when a charging failure occurs helps determine the cause of plug-in charging failure (canceled, delayed, etc.).
Connect the GTS to the DLC3.
Turn the power switch on (IG).
Enter the following menus: Powertrain / Plug-in Control / Utility / Charge Cancel History.
Referring to the following table, confirm the "Charge Cancel History".
| Tester Display [Multi Information Display] |
Accumulated total memory | Memorization Condition | ||
|---|---|---|---|---|
| Possible Cause | Action to be Taken | |||
| Charges Canceled (Charge Connector Not Engaged Properly) [CHARGE STOPPED DUE TO CHARGE CONNECTOR OPERATION] |
Stored | During plug-in charging, the latch release button on the charging connector is pressed longer than a certain period of time before the HV battery becomes fully charged. | ||
| Vehicle | Service life of engagement parts on the charging connector or charging inlet | Inspect the charging cable Click here |
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| PISW circuit malfunction (open/short) | Check PISW signal circuit Click here |
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| User |
|
Interview customer and provide instruction on usage | ||
| Charges Canceled (Power Failure) [CHARGE STOPPED DUE TO OUTAGE OR PLUG REMOVE] |
Stored | During plug-in charging, AC power is cut off (including voltage drop) or CPLT (control pilot signal) cannot be received with the charging cable correctly connected. | ||
| Vehicle | Charging cable internal malfunction | Inspect the charging cable Click here |
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| CPLT (control pilot signal) circuit malfunction (open/short) | Check Control Pilot Signal Circuit Click here |
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| Charging environment |
|
Interview customer and provide instruction on usage | ||
| Charging stand self-diagnosis error |
|
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| User | Charging connector disconnected | Interview customer and provide instruction on usage | ||
| Tester Display [Multi Information Display] |
Accumulated total memory | Memorization Condition | ||
|---|---|---|---|---|
| Possible Cause | Action to be Taken | |||
| Charges Canceled (AC Line) [CHARGE STOPPED DUE TO CHARGE CABLE OR OTHER] |
- | AC voltage is not output for a certain period of time even though the charging cable is connected correctly and CPLT (control pilot signal) is generated. | ||
| Vehicle |
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| Charging environment | Open in the AC line in the charging stand |
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| Charges Canceled (CCID Relay) [CHARGE STOPPED DUE TO CHARGE CABLE OR OTHER] |
- | AC voltage is applied to the electric vehicle charger assembly for a certain period of time before the charging cable CCID relay is closed. | ||
| Vehicle | Charging cable CCID relay is stuck closed | Inspect the charging cable Click here |
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| Charging environment | Charging stand CCID relay is stuck closed |
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| Charges Canceled (Nonstandard Cable) [CHARGE STOPPED DUE TO CHARGE CABLE OR OTHER] |
- | Non-standard CPLT (control pilot signal) pulse received for a certain number of times or non-standard duty received. | ||
| Vehicle | Charging cable malfunction | Inspect the charging cable Click here |
||
| Charging environment | Incompatible with charging stand used |
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| Tester Display [Multi Information Display] |
Accumulated total memory | Memorization Condition | ||
|---|---|---|---|---|
| Possible Cause | Action to be Taken | |||
| Charges Canceled (Battery Temperature) [CHARGE COMPLETE (RESTRICTED DUE TO BATT. TEMP.)] |
Stored | HV battery temperature is too high and SOC is too low when charging completed | ||
| Charging environment | Drop in SOC at full charge due to extremely hot HV battery | Explain to the customer that SOC at full charge drops if the HV battery is too hot | ||
| Charges Canceled (Rated Electricity Power Supply) [CHARGE STOPPED DUE TO INSUFF. POWER SUPPLY] |
- | AC power voltage is not as specified or socket charge power decreased due to AC line circuit impedance, etc. | ||
| Vehicle | AC voltage sensor (VAC sensor) malfunction | Check VAC sensor Click here |
||
| Charging environment |
|
Interview customer and provide instruction on usage | ||
| Charges Canceled (+B) [CHARGE STOPPED TO PROTECT BATTERY DUE TO HI ELEC. CONSUMP.] |
Stored | During plug-in charging, HV battery charge power drops and low SOC is detected. | ||
| Vehicle | Discharged auxiliary battery |
|
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| User | SOC dropped because auxiliary power consumption increased due to the use of accessories or turning the power switch on (IG) | Explain to the customer to minimize auxiliary power consumption during plug-in charging | ||
| Charges Canceled (System) [ - ] |
- | System malfunction is detected if plug-in charging status cannot be switched to start or the auxiliary battery is discharged (including large auxiliary load). | ||
| Vehicle | Discharged auxiliary battery | Inspect auxiliary battery Click here |
||
| Tester Display [Multi Information Display] |
Accumulated total memory | Memorization Condition | ||
|---|---|---|---|---|
| Possible Cause | Action to be Taken | |||
| Charges Delayed (Charge Control Value Low) [ - ] |
Stored | During plug-in charging, WIN (charge control value) remains low for a certain period of time. | ||
| Charging environment | WIN (charge control value) decreased due to extremely low or high temperature environment | Explain to the customer that charge time may be longer depending on ambient temperature | ||
| Charges Delayed (+B) [ - ] |
Stored | When charge power being monitored is compared to outlet charge power from the electric vehicle charger assembly, auxiliary power consumption exceeding the allowable auxiliary power consumption is detected. | ||
| User | Charge power dropped because auxiliary power consumption increased due to the use of accessories or turning the power switch on (IG) | Explain to the customer to minimize auxiliary power consumption during plug-in charging | ||
| Charges Delayed (Charger Output Low) [ - ] |
Stored | Outlet charge power remains constant for a certain period of time when target charge power is constant. | ||
| Vehicle | Electric vehicle charger assembly internal thermistor malfunction | Replace Electric vehicle charger assembly Click here |
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| Charging environment |
|
Interview customer and provide instruction on usage | ||
Charge Cancel History Freeze Frame Data
Tech Tips
Up to three of the most recent data for each "Charge Cancel History" group (user operation (connector related), charging cable/charging equipment, others, and delay) is recorded as freeze frame data.
The latest "Charge Cancel History" freeze frame data can record data at the time a charging failure is detected as well as up to 3 seconds from that point. Freeze frame data is useful when performing troubleshooting or interviewing a customer because the plug-in charging failure condition (canceled, delayed, etc.) and user operation condition can be accurately confirmed by reading it. It can also be useful when performing a reproduction test.
With the latest "Charge Cancel History" freeze frame data, the charging failure detection point changes between point 3 and 4 depending on the conditions.
Connect the GTS to the DLC3.
Turn the power switch on (IG).
Enter the following menus: Powertrain / Plug-in Control / Utility / Charge Cancel History.
Select "Charge Cancel History" to display the freeze frame data for the time a plug-in charge failure (canceled, delayed, etc.) occurred.
Check the freeze frame Data recorded with the Charge Cancel History.
| Tester Display | Measurement Item/Range | Normal Condition | Diagnostic Note |
|---|---|---|---|
| Charging Control Status |
|
0: Initial state 1: Start 2: Charging 3: Interrupted 4: End |
Progress of charging sequence can be checked. |
| On-Board Charger Input Voltage |
|
Almost the same as rated voltage |
|
| On-Board Charger Stopping Input Voltage |
|
Almost the same as rated voltage | - |
| Rated Electricity Power Supply |
|
1.44 kW: Rated power AC 100 V 2.00 kW: Rated power AC 200 V |
The rated power appropriate for the capacity of the electric vehicle charger assembly is set based on the AC voltage and rated amperage. |
| Current Upper Limit Value |
|
- | ILMT duty value requested by the plugin charge control ECU assembly to the electric vehicle charger assembly at the ILMT terminal. |
| Charger Output Current |
|
- | The ICHG sensor is located inside the electric vehicle charger assembly and sends a signal to the plugin charge control ECU assembly via the electric vehicle charger assembly. |
| Offset Value of Charger Output Current |
|
- | - |
| Charger Output Voltage |
|
- | The VCHG sensor is located inside the electric vehicle charger assembly and sends a signal to the plugin charge control ECU assembly via the electric vehicle charger assembly. |
| Auxiliary Battery Voltage |
|
10.0 to 15.0 V: Always | - |
| SOC |
|
0.0 to 100.0%: Always | - |
| Battery Minimum Temperature |
|
- | Low HV battery temperature may be the cause of charge time delay. |
| Plug-in Charge Start Signal |
|
ON: Power ON OFF: Power OFF |
An activation signal generated by the plugin charge control ECU assembly. |
| Battery Current |
|
-170 to 230 A: Always | HV battery current monitored by the power management control ECU. |
| Battery Current (High Accuracy) |
|
-27 to 13 A: Plug-in charging | HV battery current (high accuracy) monitored by the power management control ECU. |
| Battery Voltage |
|
168.0 to 229.6 V: Always | HV battery voltage monitored by the power management control ECU. |
| On-Board Charger Status |
|
0: Stand-by 1: Ready 2: Abnormal interruption |
|
| Normal Charging Complete Status |
|
Incomp: Normal charging not complete Complete: Normal charging complete |
- |
| Push Charging Complete Status |
|
Incomp: Push charging not complete Complete: Push charging complete |
- |
| CPLT Duty Ratio |
|
- |
|
| CPLT Pulse Time |
|
980 to 1020 μs: CPLT (control pilot signal) generated | Whether a non-standard cable was used can be checked. |
| CPLT Status |
|
ON: CPLT (control pilot signal) generated ON: CPLT (control pilot signal) not generated |
- |
| Target Charge Power |
|
- | - |
| Request Charge Power |
|
0.00 to 2.00 kW | - |
| Charge Control Value |
|
- |
|
| Charge Control Value Limit |
|
- |
|
| Request CCID Relay Connect |
|
OFF: CCID relay connection not requested ON: CCID relay connection requested |
- |
| SMR Status |
|
Uncnnct: SMR OFF Connect: SMR ON |
- |
| Request CHRB Connect |
|
OFF: CHRB relay open requested ON: CHRB relay close requested |
Request sent to CHRB relay excitation cable |
| Request CHRG Connect |
|
OFF: CHRG relay open requested ON: CHRG relay close requested |
Request sent to CHRG relay excitation cable |
| Charge Cable Inserted |
|
OFF: Electric vehicle charger cable assembly not inserted ON: Electric vehicle charger cable assembly inserted |
Connection condition, open, connection failure, etc. of the electric vehicle charger cable assembly can be checked. |
| Charge Cable Engaged |
|
OFF: Latch release button (PI switch) engaged when electric vehicle charger cable assembly inserted ON: Latch release button (PI switch) released when electric vehicle charger cable assembly inserted |
Connection condition, open, connection failure, etc. of the electric vehicle charger cable assembly can be checked. |
| Request On-Board Charger Start |
|
OFF: Electric vehicle charger assembly deactivation requested ON: Electric vehicle charger assembly activation requested |
- |
| Charger Gate Request |
|
Close: Electric vehicle charger gate close requested Open: Electric vehicle charger gate open requested |
- |
| Charging Permit Status |
|
- | - |
| Charge Power Request Capability Status |
|
- | - |
| Charging Time |
|
- | - |
| Charging Suspended Time |
|
- | - |
| IG Status |
|
OFF: IG OFF ON: IG ON |
- |
| A/C Inverter Gate Status |
|
OFF: A/C inverter gate not operating ON: A/C inverter gate operating |
- |
| Remote A/C Request |
|
OFF: Remote air conditioning system not requested ON: Remote air conditioning system requested |
- |
| Request DC/DC Converter Stop |
|
OFF: Not requested ON: Requested |
- |
| Auxiliary Battery Low after DC/DC Converter Stop |
|
OFF: Did not drop ON: Dropped |
- |
| Request Current Sensor Offset Learning |
|
OFF: Not requested ON: Requested |
- |