NAVIGATION SYSTEM (for Radio and Display Type) Portable Player cannot be Connected Manually/Automatically

INSPECTION PROCEDURE

Tech Tips

Some versions of "Bluetooth" compatible audio players may not function, or the function may be limited using the extension module, even if the portable audio player itself can play files Click here.

PROCEDURE


  1. CHECK CONNECTED DEVICE SETTINGS


    1. A0040VEE01
      Text in Illustration
      *a Example

      Display the "Paired Devices" screen.

      Check if the portable player is registered as a connected device.

      Note

      If a cellular phone is used as a portable player, it must be registered independently from the registration that is performed for the hands-free system.

      Tech Tips

      Only 4 portable players can be registered.

      Result
      Result Proceed to
      The portable player is registered as a connected device. A
      The portable player is not registered as a connected device. B

    B

    REGISTER PORTABLE PLAYER AS CONNECTED DEVICE

    A

  2. CHECK SYMPTOMS


    1. Check the connection condition between the portable player and extension module.

      Tech Tips

      The portable player cannot be connected under any of the following conditions:

      • The portable player is connected to another device.

      • The portable player is connected to the extension module using the hands-free function.

      • The extension module has cleared the portable player registration.

      • The portable player is off.

      Result
      Result Proceed to
      The portable player cannot be connected automatically. A
      The portable player cannot be connected manually. B

    B

    CHECK PORTABLE PLAYER STATUS Click here

    A

  3. CHECK AUTOMATIC CONNECTION SETTINGS


    1. Touch the screen button on the "Bluetooth" settings screen to display a screen similar to the one shown in the illustration.

      Check automatic connection settings of the "Bluetooth" audio.


      1. A004232E01
        Text in Illustration
        *a Example

        Check if the "Bluetooth" function is turned on.

        OK
        The checkbox is checked.

    NG

    CHECK THE CHECKBOX

    OK

  4. CHECK PORTABLE PLAYER STATUS


    1. Check the status of the portable player.


      1. Check that the portable player is not in standby mode.

      2. Check that the portable player is not connected to another device (headphones etc.).

        OK
        The portable player is not in standby mode and not connected to another device (headphones etc.).

    NG

    TAKE PORTABLE PLAYER OUT OF STANDBY MODE AND DISCONNECT OTHER DEVICES (HEADPHONES etc.)

    OK

  5. CHECK USING ANOTHER "Bluetooth" AUDIO COMPATIBLE VEHICLE OF SAME MODEL


    1. Check if the portable player can be connected manually/automatically on another "Bluetooth" audio compatible vehicle of the same model.

      OK
      The portable player can be connected manually/automatically.

    NG

    PORTABLE PLAYER IS NOT COMPATIBLE

    OK

  6. REMOVE ADDITIONAL DEVICES WHICH USE RADIO WAVES


    1. Remove additional devices which use radio waves.

    2. Check if the portable player can be connected manually/automatically.

      OK
      The portable player can be connected manually/automatically.

    NG

    PROCEED TO NEXT SUSPECTED AREA SHOWN IN PROBLEM SYMPTOMS TABLE Click here

    OK

    END