G-BOOK SYSTEM G-BOOK Service cannot be Used

INSPECTION PROCEDURE

PROCEDURE

1. CHECK CONTRACT FLAG

   
   

   1. Check the contract flag.

      
      

      1. Enter diagnostic mode Click here.

      2. Select "Service Information" on the Service Menu screen.

         

      3. Select "G-BOOK Information for Contract" on the Service Information screen.

         

      4. Check if the flag information shown in the illustration indicates "1".

         

         Result
         Result Proceed to "1" is not indicated. A "1" is indicated. B

   
   

   B

   PERFORM OPERATION Click here

   A

2. PERFORM OPERATION AGAIN

   
   

   1. Perform the contract procedure again.

      
      

      1. Select G-BOOK.com and perform the contract procedure again.

      2. Check for the problem symptom.

         Result
         Result Proceed to System returns to normal. A System does not return to normal. B

   
   

   B

   CONTACT G-BOOK SUPPORT CENTER

   A

   END

3. PERFORM OPERATION

   
   

   1. Perform "Download necessary data" again.

      
      

      1. Perform the operations shown in the illustration and select "Download necessary data".

         Tech Tips

         The screen illustrations provided are samples only and may be different from actual screens.

         

      2. Check if the problem symptom recurs.

         Result
         Result Proceed to System returns to normal. A Problem symptom recurs. B

   
   

   B

   CONTACT G-BOOK SUPPORT CENTER

   A

   END