This DTC will be stored when any of the following conditions is met:
A manual maintenance check does not complete normally (for a reason such as no response from the G-BOOK center within specified time).
An automatic maintenance check does not complete normally (for a reason such as no response from the G-BOOK center within specified time) 30 times in a row.
A manual emergency call or automatic emergency call does not complete normally.
|DTC No.||DTC Detection Condition||Trouble Area|
|B15E9||Communication processing error||G-BOOK center|
Check the connection to the G-BOOK center.
Turn the power switch on (ACC) and wait 1 minute.
Perform the operations shown in the illustration and check that G-BOOK.com is displayed.
If the G-BOOK.com screen is displayed, select "Renew" to check if it is possible to access the G-BOOK.com.
The screen illustrations provided are samples only and may be different from actual screens.
GO TO PROBLEM SYMPTOMS TABLE Click here
PERFORM MANUAL MAINTENANCE CHECK
Perform a manual maintenance check.
Move the vehicle to a communication service area. Wait for a while and perform a manual maintenance check Click here.
If the manual maintenance check completes normally, clear history DTCs (this problem was caused by DTCs stored due to past environmental factors).
CONTACT G-BOOK SUPPORT CENTER
Contact the G-BOOK support center.
Contact the G-BOOK support center and inform them about the following:
Symptom:G-BOOK.com can be accessed but the manual maintenance check does not complete normally.
The G-BOOK support center will perform an investigation and provide the results.