G-BOOK SYSTEM, Diagnostic DTC:B15EF

DTC Code DTC Name
B15EF Helpnet Vehicle Installation Device ID Malfunction/Unmatched

DESCRIPTION

This DTC will be stored when either of the following conditions is met:


DTC No. DTC Detection Condition Trouble Area
B15EF Mayday ID is invalid. -

INSPECTION PROCEDURE

PROCEDURE


  1. CHECK DEVICE


    1. Check the part replacement history.


      1. Check if the display and navigation module display or the telematics transceiver has been replaced in the past.

    2. Check the mayday ID.


      1. Enter diagnostic mode Click here.

      2. Select "Service Information" on the Service Menu screen.

        A01NEXS
      3. Select "DCM Information" on the Service Information screen.

        A01NHGJ
      4. Check the mayday ID using the DCM Information screen.

        A01NEUZ
    3. Contact the G-BOOK support center.


      1. Contact the G-BOOK support center and inform them about the following:


        • Replacement history of the display and navigation module display

        • Replacement history of the telematics transceiver

        • Mayday ID

        Tech Tips

        The G-BOOK support center will perform an investigation and provide the results.

      2. Perform the vehicle contract setting.


    NEXT
  2. CLEAR DTC


    1. Clear the DTC Click here.


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