NAVIGATION SYSTEM (for DVD) PROBLEM SYMPTOMS TABLE

Tech Tips


  • Use the table below to help determine the cause of problem symptoms. If multiple suspected areas are listed, the potential causes of the symptoms are listed in order of probability in the "Suspected Area" column of the table. Check each symptom by checking the suspected areas in the order they are listed. Replace parts as necessary.

  • Inspect the fuses and relays related to this system before inspecting the suspected areas below.

Display Function
Symptom Suspected Area See page
Black screen (No image appears on navigation/audio screen). Proceed to "Black Screen"

Click here

Proceed to "Display Signal Circuit between Navigation ECU and Parking Assist ECU"

Click here

Proceed to "Display Signal Circuit between Parking Assist ECU and Multi-display"

Click here

Proceed to "Visual Mute Signal between Navigation ECU and Multi-display"

Click here

Display and navigation module display

Click here

Display does not dim with tail switch on. Proceed to "Display does not Dim when Light Control Switch is Turned ON"

Click here

Multi-display assembly

Click here

Display and navigation module display

Click here

Power does not turn off (Screen remains on). Proceed to "Navigation ECU Power Source Circuit"

Click here

Proceed to "Visual Mute Signal between Navigation ECU and Multi-display"

Click here

Display and navigation module display

Click here

Multi-display assembly

Click here

Screen is distorted. Proceed to "Navigation ECU Power Source Circuit"

Click here

Display and navigation module display

Click here

Multi-display assembly

Click here

Screen flicker or color distortion. Proceed to "Screen Flicker or Color Distortion"

Click here

Proceed to "Display Signal Circuit between Navigation ECU and Parking Assist ECU"

Click here

Proceed to "Display Signal Circuit between Parking Assist ECU and Multi-display"

Click here

Proceed to "Visual Mute Signal between Navigation ECU and Multi-display"

Click here

Display and navigation module display

Click here

DVD image cannot be displayed on front screen (Parking brake is on).*1 Proceed to "DVD Image Signal Circuit between Radio receiver and Navigation ECU"

Click here

Proceed to "DVD Image Signal Circuit between Navigation ECU and Multi-Display"

Click here

Proceed to "Parking Brake Switch Circuit"

Click here

Radio receiver assembly

Click here

Display and navigation module display

Click here

Multi-display assembly

Click here

Navigation function switches can be operated while vehicle is running. Display and navigation module display

Click here

Navigation Function
Symptom Suspected Area See page
Map disc cannot be inserted. Proceed to "Map Disc cannot be Inserted"

Click here

Navigation module board

Click here

Map disc cannot be ejected. Navigation module board

Click here

Map display incomplete. Proceed to "Map Display Incomplete"

Click here

Navigation module board

Click here

Map disc reading error. Proceed to "Map Disc Read Error"

Click here

Navigation module board

Click here

Vehicle position mark deviates. Proceed to "Vehicle Position Mark Deviates Greatly"

Click here

GPS antenna

Click here

Display and navigation module display

Click here

Cursor or map rotates when vehicle is stopped. Proceed to "Cursor or Map Rotates When Vehicle is Stopped"

Click here

Display and navigation module display

Click here

Vehicle position mark is not updated. Proceed to "Vehicle Position Mark is not Updated"

Click here

Map disc -
Navigation module board

Click here

Display and navigation module display

Click here

Current position display does not appear. Proceed to "Current Position Display does not Appear"

Click here

Map disc -
GPS antenna

Click here

Navigation module board

Click here

Display and navigation module display

Click here

GPS mark is not displayed. Proceed to "GPS Mark is not Displayed"

Click here

GPS antenna

Click here

Display and navigation module display

Click here

Voice guidance does not function. Proceed to "Voice Guidance does not Function"

Click here

Proceed to "Speaker Circuit"

Click here

Map disc -
Navigation module board

Click here

Display and navigation module display

Click here

Stereo component amplifier assembly

Click here

Radio receiver assembly

Click here

Route cannot be calculated. Proceed to "Route cannot be Calculated"

Click here

Map disc -
Navigation module board

Click here

Display and navigation module display

Click here

Voice recognition difficulty. Proceed to "Voice Recognition Difficulty"

Click here

Proceed to "Microphone Circuit between Microphone and Navigation ECU"

Click here

Display and navigation module display

Click here

Voice is not recognized. Proceed to "Voice is not Recognized"

Click here

Proceed to "Microphone Circuit between Microphone and Navigation ECU"

Click here

Proceed to "Steering Pad Switch Circuit"

Click here

Display and navigation module display

Click here

Voice menu screen is not displayed. Proceed to "Steering Pad Switch Circuit"

Click here

Display and navigation module display

Click here

Reverse signal does not change in the vehicle signal. Display and navigation module display

Click here

"MIC" is not displayed on system check mode screen. Proceed to "Microphone Circuit between Microphone and Navigation ECU"

Click here

Display and navigation module display

Click here

"AUX" is not displayed on system check mode screen. Proceed to "Sound Signal Circuit between Radio Receiver Assembly and Stereo Jack Adapter"

Click here

Radio receiver assembly

Click here

Display and navigation module display

Click here

"VTR" is not displayed on system check mode screen.*2 Proceed to "Display Signal Circuit between Video Terminal and Multi-display Controller"

Click here

Multi-display controller sub-assembly

Click here

Display and navigation module display

Click here

Remote Touch Function
Symptom Suspected Area See page
No feedback force provided by knob of remote touch. Proceed to "No Feedback Force Provided by Knob of Remote Touch"

Click here

Switch lights of remote touch do not illuminate. Proceed to "Switch Lights of Remote Touch do not Illuminate"

Click here

Switch lights of remote touch always illuminate or cannot be controlled using rheostat. Proceed to "Switch Lights of Remote Touch Always Illuminate or cannot be Controlled Using Rheostat"

Click here

Switch operation of remote touch is not accepted. Proceed to "Switch Operation of Remote Touch not Accepted"

Click here

Pointer does not reach screen edge. Proceed to "Pointer does not Reach Screen Edge"

Click here

Pointer displayed/not displayed repeatedly. Proceed to "Pointer Displayed/not Displayed Repeatedly"

Click here

Pointer is not displayed on screen or pointer does not move. Proceed to "Pointer not Displayed on Screen or Pointer does not Move"

Click here

Knob of remote touch moves spontaneously. Proceed to "Knob of Remote Touch Moves Spontaneously"

Click here

Steering Pad Switch Function
Symptom Suspected Area See page
System cannot be operated by steering pad switch. Proceed to "Steering Pad Switch Circuit"

Click here

Display and navigation module display

Click here

Illumination for steering pad switch does not come on with tail switch on. Proceed to "Illumination Circuit"

Click here

Display and navigation module display

Click here

"Bluetooth" Function
Symptom Suspected Area See page
Bluetooth inoperative. Proceed to "Microphone Circuit between Microphone and Navigation ECU"

Click here

Radio receiver assembly

Click here

Display and navigation module display

Click here

Cellular phone registration failure, phone directory transfer failure. Proceed to "Cellular Phone Registration Failure, Phone Directory Transfer Failure"

Click here

Cellular phone cannot send/receive. Proceed to "Cellular Phone cannot Send / Receive"

Click here

Proceed to "Steering Pad Switch Circuit"

Click here

Radio receiver assembly

Click here

Cellular phone cannot make calls in a certain place. Proceed to "Cannot Call in a Certain Place"

Click here

The other callers voice cannot be heard, is too quiet, or distorted. Proceed to "The Other Callers Voice cannot be Heard, is Quiet, or Distorted"

Click here

Radio receiver assembly

Click here

Stereo component amplifier assembly

Click here

Display and navigation module display

Click here

Other caller cannot hear your voice, or your voice is too quiet or distorted. Proceed to "The Other Caller cannot Hear Your Voice, or Your Voice is too Quiet or Distorted"

Click here

Proceed to "Microphone Circuit between Microphone and Navigation ECU"

Click here

Radio receiver assembly

Click here

Fuel Consumption Function
Symptom Suspected Area See page
"Fuel Consumption" icon is dimmed. Check if other icons or items displayed on screen have any problems. -
Display and navigation module display

Click here

Graph is not displayed on "Consumption" screen. Recheck with engine running. -
Display and navigation module display

Click here

Cruise range is not displayed on "Consumption" screen. Turn power switch on (IG) and recheck. -
Display and navigation module display

Click here

Graph is not updated on "Past record" screen even though "Clear" is selected. Turn power switch on (IG) and recheck. -
Display and navigation module display

Click here

Graph is not displayed on "Past record" screen. Turn power switch on (IG) and recheck. -
Display and navigation module display

Click here

Date is not displayed on "Past record" screen, or displayed date has a large margin of error. Move vehicle to area where GPS signals can be received. -
Operation Check - Check GPS & Vehicle Sensors

Click here

Remove optional components that use radio waves. -
GPS antenna

Click here

Display and navigation module display

Click here