REAR SEAT ENTERTAINMENT SYSTEM HOW TO PROCEED WITH TROUBLESHOOTING

Tech Tips


  • Use the following procedure to troubleshoot the rear seat entertainment system.

  • *: Use the intelligent tester.


  1. VEHICLE BROUGHT TO WORKSHOP


    NEXT

  2. INSPECT BATTERY VOLTAGE


    1. Inspect the battery voltage with the power switch off.

      Standard Voltage
      11 to 14 V

      If the voltage is below 11 V, recharge or replace the battery before proceeding to the next step.


      NEXT

  3. CHECK FOR DTC*


    1. Refer to DTC Check / Clear Click here.

      Result
      Result Proceed to
      DTC is output. A
      DTC is not output. B

      Tech Tips

      If more information is needed, perform a recheck using the "System Check Mode" screen after rechecking for DTCs using the intelligent tester Click here.


      B

      Go to step 7
      A

  4. DTC CLEAR*


    1. Clear the DTCs and finish diagnostic mode.

      Tech Tips

      The current DTCs may not indicate actual malfunctions depending on the vehicle operating conditions.


      NEXT

  5. RECHECK FOR DTC*


    1. Recheck for DTCs.

      Result
      Result Proceed to
      DTC is output. A
      DTC is not output. B

      Tech Tips


      • Even if the malfunction symptom cannot be confirmed, check for DTCs. This is because the system stores history DTCs.

      • If more information is needed, perform a recheck using the "System Check Mode" screen after rechecking for DTCs using the intelligent tester Click here.

      • Check the DTC and inspect the area the code indicates.


      B

      Go to step 7
      A

  6. DIAGNOSTIC TROUBLE CODE CHART


    1. Find the output code in the diagnostic trouble code chart Click here.


      NEXT

      Go to step 9

  7. PROBLEM SYMPTOMS TABLE


    1. Refer to Problem Symptoms Table Click here.

      Result
      Result Proceed to
      Fault is not listed in Problem Symptoms Table. A
      Fault is listed in Problem Symptoms Table. B

      Tech Tips

      If the symptom does not recur and no DTC is output, perform the symptom simulation method Click here.


      B

      Go to step 9
      A

  8. CHECK ECU TERMINAL ARRANGEMENT BASED ON MALFUNCTION SYMPTOM


    1. Refer to Terminals of ECU Click here.


      NEXT

  9. CHECK CIRCUIT


    1. Adjust, repair or replace as necessary.

      Note

      When replacing the display and navigation module display or telematics transceiver, perform vehicle contract setting (w/ G-BOOK System) Click here.


      NEXT

  10. RECHECK FOR DIAGNOSTIC TROUBLE CODE*

    Tech Tips

    After clearing the DTCs, recheck for DTCs.


    NEXT

  11. PERFORM CONFIRMATION TEST


    NEXT
    END