Tech Tips
Use the following procedure to troubleshoot the window defogger system.
*: Use the intelligent tester.
VEHICLE BROUGHT TO WORKSHOP
| NEXT |
|
CUSTOMER PROBLEM ANALYSIS
Tech Tips
In troubleshooting, confirm that the problem symptoms have been accurately identified. Preconceptions should be discarded in order to make an accurate judgment. To clearly understand what the problem symptoms are, it is extremely important to ask the customer about the problem and the conditions at the time the malfunction occurred.
Gather as much information as possible for reference. Past problems that seem unrelated may also help in some cases.
The following 5 items are important points in the problem analysis:
| What | Vehicle model, system name |
| When | Date, time, occurrence frequency |
| Where | Road conditions |
| Under what conditions? | Driving conditions, weather conditions |
| How did it happen? | Problem symptoms |
| NEXT |
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INSPECT AUXILIARY BATTERY VOLTAGE
Measure the auxiliary battery voltage with the power switch off.
| Standard Voltage |
|---|
| 11 to 14 V |
If the voltage is below 11 V, recharge or replace the auxiliary battery before proceeding to the next step.
| NEXT |
|
CHECK COMMUNICATION FUNCTION OF AVC-LAN COMMUNICATION SYSTEM*
Check the AVC-LAN communication function to ensure there are no malfunctions in the communication system Click here for Models without Navigation System, Click here for Models with Navigation System (for DVD), Click here for Models with Navigation System (for HDD)).
| Result | ||||||||||
|---|---|---|---|---|---|---|---|---|---|---|
|
| B |
|
GO TO AUDIO AND VISUAL SYSTEM Click here |
| C |
|
GO TO NAVIGATION SYSTEM (for DVD) Click here |
| D |
|
GO TO NAVIGATION SYSTEM (for HDD) Click here |
| A |
|
SYSTEM CHECK
Check the vehicle specification.
| Result | ||||||
|---|---|---|---|---|---|---|
|
| B |
|
Go to step 7 |
| A |
|
CHECK COMMUNICATION FUNCTION OF CAN COMMUNICATION SYSTEM*
Check the CAN communication function to ensure there are no malfunctions in the communication system.
| Result | ||||||
|---|---|---|---|---|---|---|
|
| B |
|
GO TO CAN COMMUNICATION SYSTEM Click here |
| A |
|
PROBLEM SYMPTOMS TABLE
Refer to Problem Symptoms Table Click here.
| Result | ||||||
|---|---|---|---|---|---|---|
|
| B |
|
Go to step 9 |
| A |
|
OVERALL ANALYSIS AND TROUBLESHOOTING*
Terminals of ECU Click here
Data List / Active Test Click here
On-vehicle Inspection Click here
| NEXT |
|
REPAIR OR REPLACE
| NEXT |
|
CONFIRMATION TEST
| NEXT |
|
| END |