AUDIO AND VISUAL SYSTEM (w/o Navigation System) PROBLEM SYMPTOMS TABLE

Tech Tips


  • Use the table below to help determine the cause of problem symptoms. If multiple suspected areas are listed, the potential causes of the symptoms are listed in order of probability in the "Suspected Area" column of the table. Check each symptom by checking the suspected areas in the order they are listed. Replace parts as necessary.

  • Inspect the fuses and relays related to this system before inspecting the suspected areas below.

Audio Function
Symptom Suspected Area See page
Pressing power switch does not turn on system. Proceed to "Pressing Power Switch does not Turn on System"

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Radio receiver power source circuit

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AVC-LAN circuit

Click here

Radio receiver assembly

Click here

Panel switch does not function. Steering pad switch circuit

Click here

AVC-LAN circuit

Click here

Radio receiver assembly

Click here

No sound can be heard from speakers. (Audio is mute.) Radio receiver power source circuit

Click here

Proceed to "No Sound can be Heard from Speakers"

Click here

Stereo component amplifier power source circuit

Click here

Proceed to "Sound Signal Circuit between Radio Receiver and Stereo Component Amplifier"

Click here

Speaker circuit

Click here

Proceed to "Mute Signal Circuit between Radio Receiver and Stereo Component Amplifier"

Click here

Stereo component amplifier assembly

Click here

Radio receiver assembly

Click here

Sound quality is bad in all modes. (Volume is too low.) Proceed to "Poor Sound Quality in All Modes (Low Volume)"

Click here

Speaker circuit

Click here

Proceed to "Sound Signal Circuit between Radio Receiver and Stereo Component Amplifier"

Click here

Proceed to "Mute Signal Circuit between Radio Receiver and Stereo Component Amplifier"

Click here

Stereo component amplifier assembly

Click here

Radio receiver assembly

Click here

ASL does not function. Proceed to "Vehicle Speed Signal Circuit between Stereo Component Amplifier and Combination Meter"

Click here

External device sound cannot be heard or sound quality is bad. (Stereo jack is used.) Radio receiver power source circuit

Click here

Proceed to "Sound Signal Circuit between Radio Receiver and Stereo Jack Adapter"

Click here

No. 1 stereo jack adapter assembly

Click here

Radio receiver assembly

Click here

Abnormal noise occurs. Proceed to "Noise Occurs"

Click here

Noise filter

Click here

Stereo component amplifier assembly

Click here

Radio receiver assembly

Click here

Radio broadcast cannot be received or poor reception. Proceed to "Radio Broadcast cannot be Received or Poor Reception"

Click here

CD cannot be inserted/played or CD is ejected right after insertion. Radio receiver power source circuit

Click here

Proceed to "CD cannot be Inserted / Played or CD is Ejected Right After Insertion"

Click here

CD cannot be ejected. Radio receiver power source circuit

Click here

Proceed to "CD cannot be Ejected"

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Sound quality is bad only when CD is played. (Volume is too low.) Proceed to "Sound Quality is Bad Only when CD is Played (Volume is Too Low)"

Click here

CD sound skips. Proceed to "CD Sound Skips"

Click here

Radio receiver does not illuminate at night. Illumination circuit

Click here

Radio receiver assembly

Click here

CD slot illumination on radio receiver illuminates when turning lights on during daytime or daylight hours. Proceed to "Dimmer Signal Circuit"

Click here

Steering Pad Switch Function
Symptom Suspected Area See page
Audio system cannot be operated with steering pad switch. Steering pad switch circuit

Click here

Radio receiver assembly

Click here

Steering pad switch cannot be illuminated at night. Illumination circuit

Click here

Radio receiver assembly

Click here

"Bluetooth" Function*1
Symptom Suspected Area See page
Cellular phone registration failure, phone directory transfer failure. Proceed to "Cellular Phone Registration Failure, Phone Directory Transfer Failure"

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Cellular phone cannot send/receive. Proceed to "Cellular Phone cannot Send/Receive"

Click here

Steering pad switch circuit

Click here

Radio receiver assembly

Click here

Cellular phone cannot call in certain place. Proceed to "Cannot Call in a Certain Place"

Click here

Other callers voice cannot be heard, is too quiet, or distorted. Proceed to "The Other Callers Voice cannot be Heard, is too Quiet, or Distorted"

Click here

Proceed to "Cellular Phone Voice Circuit between Radio Receiver and Stereo Component Amplifier"

Click here

Telephone microphone assembly

Click here

Radio receiver assembly

Click here

Other caller cannot hear your voice, or your voice is too quiet or distorted. Proceed to "The Other Caller cannot Hear Your Voice, or Your Voice is too Quiet or Distorted"

Click here

Proceed to "Microphone Circuit between Microphone and Radio Receiver"

Click here

Telephone microphone assembly

Click here

Radio receiver assembly

Click here

"Bluetooth" can be connected while driving. Proceed to "Vehicle Speed Signal Circuit between Radio Receiver and Combination Meter"

Click here

Voice guidance instructions for voice recognition are output from the front passenger side speaker.*2 Stereo component amplifier power source circuit

Click here

Stereo component amplifier assembly

Click here

"Bluetooth" Audio Function*3
Symptom Suspected Area See page
Portable player cannot be registered. Proceed to "Portable Player cannot be Registered"

Click here

Radio receiver assembly

Click here

Portable player cannot be connected manually/automatically. Proceed to "Portable Player cannot be Registered"

Click here

Proceed to "Portable Player cannot be Connected Manually/Automatically"

Click here

Radio receiver assembly

Click here

Cellular phone with portable audio function cannot be recognized as "Bluetooth" audio device even when connected using "Bluetooth". Proceed to "Portable Player cannot be Registered"

Click here

Proceed to "Portable Player cannot be Connected Manually/Automatically"

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Radio receiver assembly

Click here

Sound of portable player cannot be heard from speakers, or sound is low. Proceed to "Sound of Portable Player cannot be Heard from Speakers or Sound is Low"

Click here

Radio receiver assembly

Click here

Portable player does not play even after "Bluetooth" audio mode is selected. Proceed to "Does not Play even after Bluetooth Audio Mode is Selected"

Click here

Radio receiver assembly

Click here

Portable player does not play. Proceed to "Does not Play even after Bluetooth Audio Mode is Selected"

Click here

Radio receiver assembly

Click here

Track information such as track number, track name and elapsed play time is not displayed. Proceed to "Portable Player cannot be Operated Using In-vehicle Device or Track Information is not Displayed on In-vehicle Device"

Click here

Radio receiver assembly

Click here

"Bluetooth" signal condition is not displayed. Proceed to "Portable Player cannot be Operated Using In-vehicle Device or Track Information is not Displayed on In-vehicle Device"

Click here

Radio receiver assembly

Click here

Portable player cannot pause, select file, fast forward, fast rewind, random play or scan. Proceed to "Portable Player cannot be Operated Using In-vehicle Device or Track Information is not Displayed on In-vehicle Device"

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Radio receiver assembly

Click here

Noise occurs or sound skips when portable player plays. Proceed to "Noise Occurs or Sound Skips when Portable Player Plays"

Click here

Radio receiver assembly

Click here

Registered device cannot be deleted. Proceed to "Registered Device cannot be Deleted"

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Radio receiver assembly

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USB Audio System Function
Symptom Suspected Area See page
Sound cannot be heard or sound quality is bad. (Stereo jack is used.) Multi-media Interface ECU power source circuit

Click here

Proceed to "Sound Signal Circuit between Radio Receiver and Multi-media Interface ECU"

Click here

Proceed to "Mute Signal Circuit between Radio Receiver and Multi-media Interface ECU"

Click here

Proceed to "Sound Signal Circuit between Multi-media Interface ECU and Stereo Jack Adapter"

Click here

No. 1 stereo jack adapter assembly

Click here

Multi-media interface ECU

Click here

Radio receiver assembly

Click here

USB device or "iPod"is not recognized. Proceed to "USB Audio System Recognition/Play Error"

Click here

Proceed to "Sound Signal Circuit between Multi-media Interface ECU and Stereo Jack Adapter"

Click here

No. 1 stereo jack adapter assembly

Click here

Multi-media interface ECU

Click here

Track information such as track, artist and album names are not displayed. Proceed to "USB Audio System Recognition/Play Error"

Click here

Proceed to "Sound Signal Circuit between Multi-media Interface ECU and Stereo Jack Adapter"

Click here

No. 1 stereo jack adapter assembly

Click here

Multi-media interface ECU

Click here

USB device or "iPod" is recognized but cannot play nor play in a sorted order. Proceed to "USB Audio System Recognition/Play Error"

Click here

Proceed to "Sound Signal Circuit between Multi-media Interface ECU and Stereo Jack Adapter"

Click here

No. 1 stereo jack adapter assembly

Click here

Multi-media interface ECU

Click here

USB device or "iPod" cannot charge. Multi-media Interface ECU power source circuit

Click here

Proceed to "USB Device or "iPod" cannot Charge"

Click here

Multi-media interface ECU

Click here