AUDIO AND VISUAL SYSTEM (w/ Navigation System) HOW TO PROCEED WITH TROUBLESHOOTING

Tech Tips


  • Use the following procedure to troubleshoot the audio and visual system.

  • *: Use the intelligent tester.


  1. VEHICLE BROUGHT TO WORKSHOP


    NEXT

  2. INSPECT BATTERY VOLTAGE

    Standard Voltage
    11 to 14 V

    • If the voltage is below 11 V, recharge or replace the battery before proceeding to the next step.


    NEXT

  3. BASIC INSPECTION


    1. Turn the power switch on (IG).

    2. Check whether or not the radio receiver assembly turns on.

      Result
      Result Proceed to
      Radio receiver assembly turns on A
      Radio receiver assembly does not turn on B

      B

      Go to step 8
      A

  4. CHECK FOR DTC*


    1. Refer to DTC Check/Clear of the navigation system.


      Result
      Result Proceed to
      DTC is output. A
      DTC is not output. B

      Tech Tips

      After the check using the intelligent tester, check the "System Check Mode" screen as necessary.


      B

      Go to step 8
      A

  5. DTC CLEAR*


    1. Refer to DTC Check/Clear of the navigation system.


      Tech Tips

      The current DTCs may not indicate actual malfunctions depending on the vehicle operating conditions.


      NEXT

  6. RECHECK FOR DTC*


    1. Refer to DTC Check/Clear of the navigation system.


      Result
      Result Proceed to
      DTC is output. A
      DTC is not output. B

      Tech Tips


      • Even if the malfunction symptom is not confirmed, check for diagnostic trouble codes. This is because the system stores past diagnostic trouble codes.

      • After the check using the intelligent tester, check the "System Check Mode" screen as necessary.

      • Check the diagnostic trouble code and inspect the area code indicates.


      B

      Go to step 9
      A

  7. DIAGNOSTIC TROUBLE CODE CHART


    1. Find the output code in Diagnostic Trouble Code Chart Click here.

      Note


      • The navigation system outputs DTCs for the following systems.

      • When DTCs other than the codes in Diagnostic Trouble Code Chart for the audio and visual system are output, refer to Diagnostic Trouble Code Chart for the following systems.

      • Refer to Navigation System (for HDD).

      • Refer to Navigation System (for DVD).

      • Refer to Rear Seat Entertainment System (w/ Rear Seat Entertainment System).

      • G-BOOK system (w/ G-BOOK system).

      • Parking assist monitor system.

      • Side monitor system (w/ Side Monitor System).

      Result
      Result Proceed to
      DTCs for the Audio and Visual System (w/ Navigation System) are output. A
      DTCs for the Navigation System (for HDD) are output. B
      DTCs for the Navigation System (for DVD) are output. C
      DTCs for the Rear Seat Entertainment System (w/ Rear Seat Entertainment System) are output. D
      DTCs for the G-BOOK System are output. E
      DTCs for the parking assist monitor system are output. F
      DTCs for the side monitor system (w/ side monitor system) are output G

      A

      Go to step 10
      B

      GO TO NAVIGATION SYSTEM (for HDD) Click here

      C

      GO TO NAVIGATION SYSTEM (for DVD) Click here

      D

      GO TO REAR SEAT ENTERTAINMENT SYSTEM Click here

      E

      GO TO G-BOOK SYSTEM Click here

      F

      GO TO PARKING ASSIST MONITOR SYSTEM Click here

      G

      GO TO SIDE MONITOR SYSTEM (w/ Side Monitor System) Click here

  8. PROBLEM SYMPTOMS TABLE


    1. Refer to Problem Symptoms Table Click here.

      Result
      Result Proceed to
      Fault is not listed in Problem Symptoms Table. A
      Fault is listed in Problem Symptoms Table. B

      Tech Tips

      If the symptom does not recur and no DTC is output, perform the symptom reproduction method Click here.


      B

      Go to step 11
      A

  9. CHECK ECU TERMINAL ARRANGEMENT BASED ON MALFUNCTION SYMPTOM


    1. Refer to Terminals of ECU Click here.


      NEXT

  10. CHECK CIRCUIT


    1. Adjust, repair or replace as necessary.

      Note

      When replacing the the display and navigation module display or telematics transceiver, perform vehicle contract setting (w/ G-BOOK System) Click here.


      NEXT

  11. RECHECK FOR DIAGNOSTIC TROUBLE CODE

    Tech Tips

    After clearing DTCs, recheck for DTCs.


    NEXT

  12. PERFORM CONFIRMATION TEST


    NEXT
    END