Tech Tips
Use the following procedure to troubleshoot the power slide door system.
*: Use the intelligent tester.
VEHICLE BROUGHT TO WORKSHOP
| NEXT |
|
CUSTOMER PROBLEM ANALYSIS
Tech Tips
In troubleshooting, confirm that the problem symptoms have been accurately identified. Preconceptions should be discarded in order to make an accurate judgment. To clearly understand what the problem symptoms are, it is extremely important to ask the customer about the problem and the conditions at the time the malfunction occurred.
Gather as much information as possible for reference. Past problems that seem unrelated may also help in some cases.
The following 5 items are important points in the problem analysis:
| What | Vehicle model, system name |
| When | Date, time, occurrence frequency |
| Where | Road conditions |
| Under what conditions? | Running conditions, driving conditions, weather conditions |
| How did it happen? | Problem symptoms |
| NEXT |
|
INSPECT BATTERY VOLTAGE
| Standard Voltage |
|---|
| 11 to 14 V |
If the voltage is below 11 V, recharge or replace the battery before proceeding to the next step.
| NEXT |
|
CHECK COMMUNICATION FUNCTION OF CAN COMMUNICATION SYSTEM*
Use the intelligent tester to check if the CAN communication system is functioning normally.
| Result | ||||||
|---|---|---|---|---|---|---|
|
| B |
|
GO TO CAN COMMUNICATION SYSTEM Click here |
| A |
|
CHECK FOR DTC*
Check for DTCs Click here.
Clear the DTCs.
Recheck for DTCs.
| Result | ||||||
|---|---|---|---|---|---|---|
|
| B |
|
GO TO DIAGNOSTIC TROUBLE CODE CHART Click here |
| A |
|
PROBLEM SYMPTOMS TABLE
| Result | ||||||
|---|---|---|---|---|---|---|
|
| B |
|
Go to step 8 |
| A |
|
OVERALL ANALYSIS AND TROUBLESHOOTING*
Operation Check Click here
Terminals of ECU Click here
Data List / Active Test Click here
| NEXT |
|
REPAIR OR REPLACE
| NEXT |
|
CONFIRMATION TEST
| NEXT |
|
| END |