AUDIO AND VISUAL SYSTEM (w/o Navigation System) USB Audio System Recognition/Play Error

INSPECTION PROCEDURE

• When a large amount of data is in a USB device, it may take a while to begin play.

• When using a USB device, files that are protected by copyright cannot be played.

• When files are not played in the sorted order, perform the following procedure before inspection.




1. Add numbers in front of the file names.

2. Put the files in a folder and copy the folder data to the USB device.

PROCEDURE

1. CHECK USB DEVICE OR "iPod"

   
   

   1. Disconnect the USB device or "iPod" from the stereo jack adapter.

   2. Check if playable files are present on the USB device or "iPod".

      Tech Tips

      Refer to System Description for playable files Click here.

   3. Check if the USB device is a compatible format or "iPod" is a compatible version.

      Tech Tips

      Refer to System Description for compatible formats and versions.

      Result

      Result	Proceed to
      No playable files exist, or incompatible device format or version	A
      Playable files exist, and compatible device format or version	B

   
   

   B

   FORMAT USB DEVICE OR RESTORE "iPod" AND RECHECK Click here

   A

   USB DEVICE FORMAT WAS INCOMPATIBLE, "iPod" VERSION WAS INCOMPATIBLE, OR NO PLAYABLE FILES PRESENT

2. FORMAT USB DEVICE OR RESTORE "iPod" AND RECHECK

   
   

   1. Delete all files in the USB device or "iPod" and format/restore it.

   2. Save the data again and check if it can be played on the in-vehicle device.

      Note

      Formatting a USB device or restoring an "iPod" clears all music on the device.

      Make sure that backup music data is available before performing this operation.

      OK
      Malfunction disappears.

   
   

   NG

   REPLACE USB DEVICE OR "iPod" Click here

   OK

   END

3. REPLACE USB DEVICE OR "iPod"

   
   

   1. Turn the ignition switch off.

   2. Turn the ignition switch to ACC.

   3. Connect a known good USB device or "iPod" to the stereo jack adapter.

      Tech Tips

      
      

      • If the malfunction occurred when a USB device was in use, use another USB device for the inspection. If the malfunction occurred when an "iPod" was in use, use another "iPod" for the inspection.

      • Refer to System Description for compatible formats and versions Click here.

   
   

   NEXT

4. CHECK USB DEVICE OR "iPod"

   
   

   1. Check if USB device or "iPod" is recognized by radio receiver, or if information such as track, artist and album names are displayed on screen.

      OK
      USB device or "iPod" is recognized or track information such as track, artist and album names are displayed.

   
   

   NG

   PROCEED TO NEXT SUSPECTED AREA SHOWN IN PROBLEM SYMPTOMS TABLE Click here

   OK

   USB DEVICE OR "iPod" WAS INCOMPATIBLE OR DEFECTIVE