SAFETY CONNECT SYSTEM GREEN INDICATOR REMAINS OFF

DESCRIPTION

After the engine switch is turned on (IG), the DCM (Telematics Transceiver) will enter into self check mode. The manual (SOS) switch red indicator will illuminate for 2 seconds and turn off followed by the manual (SOS) switch green indicator illuminating and remaining on under normal operation. If neither the red nor green indicators remain on, verification of the subscription should be performed.

INSPECTION PROCEDURE

PROCEDURE

1. CONFIRM GREEN INDICATOR COMES ON

   1. After the engine switch is turned on (IG) and the manual (SOS) switch red indicator has come on for 2 seconds, confirm that the manual (SOS) switch green indicator comes on for 2 seconds.

      OK
      Green indicator comes on.

   NG

   CHECK DTC Click here

   OK

2. CONFIRM SUBSCRIPTION MODE

   1. Confirm the indicator status 5 seconds after the engine switch is turned on (IG).

      Result
      Result Proceed to Green indicator remains on A Green indicator remains off B Red and Green indicators both flash (1 second intervals, for 20 seconds) C

      Tech Tips

      If red and green indicators are flashing, the system is in shipping mode, so the system should be changed to either active mode or deactive mode.

   B

   INPUT VIN WITH TECHSTREAM Click here

   C

   CHANGE SUBSCRIPTION MODE

   A

   CHECK FOR INTERMITTENT PROBLEMS Click here

3. INPUT VIN WITH TECHSTREAM

   1. Turn the engine switch off.

   2. Connect the Techstream to the DLC3.

   3. Turn the engine switch on (IG) and wait for 10 seconds.

   4. Turn the Techstream on.

   5. Select "Vehicle Inquiry" and input the VIN.

   NEXT

4. CONFIRM SUBSCRIPTION MODE

   1. Confirm the indicator status at 5 seconds after the engine switch is turned on (IG).

      Result
      Result Proceed to Green indicator remains on A Green indicator remains off B

   B

   REPLACE DCM (TELEMATICS TRANSCEIVER) Click here

   A

   END

5. REPLACE DCM (TELEMATICS TRANSCEIVER)

   1. Replace the DCM (Telematics Transceiver) Click here.

      Note

      • The engine switch must be off.

      • Do not swap the DCM (Telematics Transceiver) with one from another vehicle.

   NEXT

   PERFORM DCM ACTIVATION Click here

6. CHECK DTC

   1. Turn the engine switch off.

   2. Connect the Techstream to the DLC3.

   3. Turn the engine switch on (IG) and wait for 10 seconds.

   4. Turn the Techstream on.

   5. Perform "Health Check" and check for current DTCs Click here.

      Result
      Result Proceed to DTC is not output A DTC is output B

   B

   GO TO DIAGNOSTIC TROUBLE CODE CHART Click here

   A

7. REPLACE DCM (TELEMATICS TRANSCEIVER)

   1. Replace the DCM (Telematics Transceiver) Click here.

      Note

      • The engine switch must be off.

      • Do not swap the DCM (Telematics Transceiver) with one from another vehicle.

   NEXT

   PERFORM DCM ACTIVATION Click here